Guest User
December 15, 2024
Horrible service we booked two premium twin beds, and they did not have the rooms ready even though we got to the hotel just after 17.30. And we were taken up and down the floors for 35 /40 mins to give us the room. As the rooms were not even ready and they kept showing us different rooms which we did not even book. And they have no sense of customer service. When asked for a manager one min, the guy said he was downstairs, and when I went down and asked, he said he had gone out. There was one of the guys who called himself right-hand of MD is the rudest person here. He acts like he is the owner of the place. They have no curtains the door in any rooms, so you have sleep with outside lights and the main door made horrible loud noise.. would never recommend this hotel to anybody.