Guest User
March 5, 2024
First of all the name of the hotel was not golden it. It was karthik hotel which left me clueless to find it. Secondly i had booked to deluxe room with you but the receptionist argued with me brutally rudely and said that we have only one room with view and you will get you will get one room which is regular in size and i did not get any refund for that, thirdly, there were no water or food availability. The windows of the room were sealed and it was very suffocating. I asked the receptionist to open the window for once so that it will be easy for the environment but he denied that owner will not allow us to open the window-on total, it was a hell of an experience and i did not like my stay. This is very bad for makemytrip bookings and this was very very bad experience for me. I would not suggest anyone to go by makemytrip to book hotels. When i will receive the discount?