The service attitude is excellent!

This is our first time at Conghua Bishuiwan Hot Spring Resort. The room is very spacious, and we chose a room with a private hot spring pool. The environment is clean, and there are various hot spring pools downstairs. However, due to the large number of people soaking in the hot springs downstairs, we decided to enjoy the hot springs in our room freely. Initially, we encountered some issues in the room. The TV was full of static, and one of the lights wouldn't turn on. We contacted the hotel staff, and they quickly arranged for a technician to come and fix the problems. The staff also offered to change our room, but we preferred the view from our original room, so we didn't change. The hotel staff promptly arranged for a new TV to be installed, and the issues were resolved quickly, leaving us very satisfied! The staff even cleaned our hot spring pool and gave us a mugwort sachet to use while soaking in the hot spring, which was very thoughtful!