Must try Hotel series : Capella Hanoi

Address: 11 P. Lê Phụng Hiểu, French Quarter, Hoàn Kiếm, Hà Nội 100000, Vietnam Check-in : Received warm welcome the moment we arrived at 9.30 am. Was ushered to be seated with welcome drinks and sweets while the staff do the checking in. Base room was double upgrade to Premier Suite as GHA titanium. Room was ready and the lady escorted us and introduced our room. Room : Very tastefully decorated room. I really like the details and decorations. Afternoon ritual starts at 3pm to 4pm. You get to choose 1 cakes or macarons pairing with tea or coffee. Evening canapés starts at 5.30pm to 6.30pm. You get unlimited drinks including champagne, red or white wines. There will be jazz music and Diva's performance. It is quite enjoyable. You should really go for it. Birthday celebration: As this was a birthday celebration, Capella surprised us with the decorations after our evening canapés with complimentary cake and champagne. Turn down service: Good service as they came in to pack and replenish all used towels and amenities. Prepared the bed with eyes mask and drinking water. In room dining: We ordered in-room dining and they setup the whole table in restaurant standard, including salt and pepper, chill and ketchup, bread and butter, chill up the champagne. They even pull out the chair for you. Checking out : Smooth and fuss free. They asked whether we need transport which I show her my airport transfer booking. She helped to call and confirm the booking and let us wait inside. When the car arrived, she gave us 2 boxes of cookies as parting gifts. It really warm our hearts. Rating : 11/10. It was a very memorable stay with Capella Hanoi. What impressed the most is their services which I rated no 1 in all the hotels I stayed by far. Would definitely be back if in Hanoi. #celebratewithtrip #tripblazers