Not Again AWA

AWA Resort Koh Chang has a lovely façade. Entrance facing the main street so no need to walk through side streets. another side facing the sea which is great to watch the sunset. it got a great pool though water is a bit cool in January. breakfast is plentiful and starts from 7am to 1030am. Room service is quick on delivery, takes no more than 20 minutes. however, I asked for a quiet room on top floor. they gave me a room on the ground floor and can hear residents upstairs talking (in loud Cantonese), dragging chairs here and there and walking from one side of the room to another. Maybe the definition of “QUIET” and “TOP FLOOR” bear different meaning to AWA. Also, their wifi is so weak that it is practically not available. I asked the front desk and after waiting for an hour for a technician to come to my room to check it out, front desk told me the technician will check outside my room. but there is no difference after checking. overall, I think there are many resorts in Koh Chang. AWA is much over-rated. I will return to Koh Chang again but not to AWA