LifeLock Reviews

6,804  Excellent
TrustScore 4.5 out of 5

4.7

In the Software Company category

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Reviews4.7

6,804 total


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Rated 5 out of 5 stars

Thank you life lock 4 monitoring

Thank you life lock 4 monitoring. My account.
Thank you for your service. Your quick response in this matter. Thank you for your time, your patience and your expertise.

Date of experience: January 16, 2025


Rated 5 out of 5 stars

Fraud protection

I had applied for a renewal of a credit card and they notified me right away to make sure it was not freud

Date of experience: January 16, 2025


Rated 3 out of 5 stars

More Timely Notifications

Sent an email and followed up with a phone call.. Just wish you had contacted me sooner .. It was over a month that passed from the opening of the new account and being notified of the action

Date of experience: January 14, 2025

Reply from LifeLock

Hello Hilda. Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in communication regarding your account. We understand how important timely updates are and regret any inconvenience caused by the wait.

We have notified our support team about your situation, and they will be in touch with you as soon as possible to assist further.

Thank you for your patience and understanding.


Rated 1 out of 5 stars

I would like a more or better way to…

I would like a more or better way to ask questions and fix problems. I have trying to figure all this information out but I’m not good at this like my grandkids are. You need to have some to help people understand this stuff

Date of experience: January 12, 2025

Reply from LifeLock

Hi Roger. I am sorry to hear that you are having issues having questions answered or things fixed. Our team is happy to assist with your account and any questions you may have. Please reach our LifeLock Member Services at 1-800-543-3562 for assistance.


Rated 5 out of 5 stars

Well, comfort in todays AI world...

Well, ID protection is of paramount importance
in today's AI world. Life Lock is always vigilant
in making sure my ID is protected and will notify
me when things look wrong, and ask for conformation
true or false. A little pricey but well worth it; the best.

Date of experience: January 05, 2025


Rated 5 out of 5 stars

Within 30 minutes of opening this new…

Within 30 minutes of opening this new credit account, I received an Alert Notification from Norton. I am so pleased with how quickly I received the notice. Wow! If I hadn’t opened this account and if someone else had, time would be so important to having that account closed and that person caught. Thankfully I HAD opened the account so no other steps were necessary, except to say Thank You very much Norton for your service. 😊

Date of experience: December 27, 2024