SiteGround has many great qualities. Great hosting and services. But the stand out for me is the customer service. I have dealt with hosting companies for more than 20 years and there is simply not another host with better customer service than SiteGround. That's why I use them and have recommended them to dozens of other people.
Two thumbs up for Siteground service. I am technically challenged and found myself in a situation I couldn't figure out. I thought it was my website ... but alas, it was my computer. Siteground service helped me troubleshoot and resolve my issue. I also used their support team for an integration challenge (again, caused by my technical limitations). They were awesome! It's like finding a good mechanic. When you find someone you trust, stick with them!
SiteGround's customer support responded to my every concern and more. They are prompt, responsive, and attentive. They went above and beyond. I am thoroughly impressed.
We have a fair number of sites at SiteGround and we are very pleased with their service and support. We continue to add more sites and move other sites to SiteGround.
Seriously some of the best support I’ve ever had, and their service is terrific.
Yo... their service has consistently been beyond great. I support my family 100%, so it's hard to support anyone else that way. But I'll tell you this... I'd get out in the pouring rain and help one of them put a tire on their car. They are that good. Thank you guys.
Best customer service I have encountered in 30 years
Chat session started almost immediately. After a short explanation of the problem, (Wordpress Admn panel was unaccessable) they rolled back the site to a stable version and turned it back over to me. Total time was less than 5 minutes. The rep was courteous, understood the issue and fixed it. No problem I was very pleased with the outcome and recommend Siteground Hosting to everyone I talk to. As a cusomter for the past many years, this is the first time I required direct support. Their systems are stable, fast and they just work the way they are suppose to.