AUGOS

We are committed to providing our customers with the best possible experience. That's why we're excited to announce two major enhancements to our customer support offerings: dedicated Account Managers and a streamlined Help Centre. Personalised Support with Dedicated Account Managers We recognise that every customer is unique and has specific needs. To ensure you maximise the benefits of the Augos platform, we've appointed Key Account Managers who will offer personalised assistance starting in Q1 2025. Your dedicated Account Manager will be your primary point of contact for all your Augos-related needs, providing support, guidance, and expertise to help you achieve your goals. Streamlined Help Centre for Quick and Easy Support In addition to dedicated Account Managers, we've also launched a streamlined Help Centre to provide you with quick and easy access to the support you need. The Augos Help Centre features: Ticketing System: Log and track your support issues, ensuring that your requests are handled efficiently and effectively. Comprehensive Knowledge Base: Find answers to your questions and learn more about the Augos platform with our detailed page overviews and self-help guidance. Wattson Chatbot: Launched on live.augos.io and augos.co.za, Wattson provides instant assistance, ensuring you have support whenever you need it. Our Commitment to Customer Satisfaction These enhancements to our customer support offerings demonstrate our ongoing commitment to providing you with the best possible experience. We believe that by providing personalised support and easy access to information, we can empower you to get the most out of the Augos platform and achieve your energy and environmental monitoring goals. We're confident that these changes will make a positive impact on your experience with Augos. As always, we welcome your feedback and suggestions as we continue to enhance our platform and services. #CustomerSupport #Innovation #Tech #CustomerExperience #Augos

Breaking Barriers: Expanding Connectivity and Measurement Capabilities with NB-IoT and LoRa Remote data collection is a challenge for many. Augos is exploring NB-IoT and LoRa to overcome connectivity limits and provide vital insights for agriculture, environmental monitoring, and smart cities. What connectivity challenges do you face? Read Article here: https://lnkd.in/dDQQ_u2c #RemoteMonitoring #Connectivity #NBIoT #LoRa

We're #hiring a new Outbound Sales – Energy & Utility Solutions in Durbanville, Western Cape. Apply today or share this post with your network.

We're #hiring a new Technical Fulfillment Coordinator in Durbanville, Western Cape. Apply today or share this post with your network.

We're #hiring a new Digital Illustrator & Animator (Freelance / Part-time / Project-Based) in Durbanville, Western Cape. Apply today or share this post with your network.

We're #hiring a new SQL Database Administrator (DBA) in Durbanville, Western Cape. Apply today or share this post with your network.

Exciting news! Our CEO, Tim Stevens just returned from a highly successful trip to the stunning Sandals Resorts in Barbados We are thrilled to announce an incredible new partnership with Sandals, where Augos will be leading the way in transforming their energy management and sustainability efforts. Check out the latest article here:   https://lnkd.in/d-n4VDK5 #Sustainability #EnergyManagement #HospitalityInnovation #SandalsResorts #Augos #Barbados

We're #hiring a new SQL Developer in Durbanville, Western Cape. Apply today or share this post with your network.

We're #hiring a new IoT Fulfilment & Support Coordinator in Durbanville, Western Cape. Apply today or share this post with your network.

We're #hiring a new B2B Consultant in Durbanville, Western Cape. Apply today or share this post with your network.