Coca-Cola Beverages Africa

We're #hiring a new Risk Intern for Coca-Cola Beverages South Africa (CCBSA) in Pretoria, Gauteng. Apply today or share this post with your network.

Creating meaningful experiences with our customers in Kenya    At CCBA in Kenya, we understand that building strong relationships with our customers means respecting and celebrating their diverse cultures and traditions. That’s why, during the Muslim holy month of Ramadan, we host Iftar dinners to connect with our Muslim customers. It’s through these moments that we strengthen our partnerships and continue to grow together in understanding and mutual respect.    #CustomerCentricity    

#CustomerCentricity for distribution in Uganda    In Uganda, a network of Official Coca-Cola Distributors (OCCDs) is helping to ensure that our products reach Ugandans in every corner of the country. Excellence in distribution, across our route to market, is an integral part of our commitment to #CustomerCentricity and, to this end, the Coca-Cola Beverages Uganda (CCBU) team has established a system to deliver quality products to consumers.    “We understand that our success is linked to the success of our customers. That's why we’ve established a robust OCCD system,” said mike kaziro, Route to Market Specialist at CCBU.   The system begins with a meticulous selection process, after which our user-friendly online system empowers OCCDs to track, record and plan their orders and deliveries.   It facilitates daily performance tracking, allowing the sales and marketing team to identify areas where OCCDs might require additional support. The data-driven approach ensures challenges are addressed swiftly, keeping the distribution network running smoothly.   With the OCCD system in place, CCBU is showing #CustomerCentricity as we drive #PeakPerformance.    #PeakPerformance #CustomerCentricity  

Motivation Monday   We’re in the final few weeks of the year… Remember, our actions in the weeks ahead will shape our success. Each task we undertake, no matter how small, contributes to the larger picture of excellence. It's not about one grand gesture, but the daily commitment to doing our best. At CCBA, your hard work and perseverance are the building blocks of our collective achievement.       #mondaymotivation #CustomerCentricity  

#CustomerCentricity with MyCCBA in Namibia   “We pride ourselves in embracing the new and changing for the better.” These are the words of Meryl Groenewald, Commercial and Trade Marketing Manager, CCBA in Namibia, as she reflects on the introduction of MyCCBA, as part of our digital transformation journey.  The MyCCBA platform has been launched to Namibian customers, who are now able to access and order our products in the comfort of their homes and at times that best suit them. Having empowered their customers in this way, our sales teams are now able to focus more on account development and acquiring new customers, while still honouring the one-on-one relationships they have painstakingly nurtured over the years. Thank you and well done to Team Namibia for embracing this critical part of #CustomerCentricity.  Judith Wilhelm

What does strengthening our media relationships have to do with #CustomerCentricity?  In Mozambique, our PACS team recently dedicated significant efforts to strengthen our strategic partnerships with the country's leading media outlets. During these visits, CCBA in Mozambique took the opportunity to share the initiatives we have been undertaking, along with our latest brands and products, which aim to provide our consumers with an ever-growing range of options. It was also an excellent opportunity for members of the media to discuss their coverage plans and identify opportunities for future partnerships. By raising our profile with media that enjoy credibility with our consumers, we are creating shared value for our customers, as we benefit collectively from opportunities to grow.   #CustomerCentricity #WeHaveTheVision #OurCustomers #BePassionate  Neyde Pires

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are looking for talented individual with relevant skills and experience for an Account Manager role, which is based in Giyani. The successful candidate will report directly to the Sales Manager. We're #hiring! Apply today or share this post with your network.

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What does great customer service mean to Nancy?  A Team Leader with our Coca-Cola Beverages Africa - Kenya PACS function, Nancy Kamau, supports our Customer Interaction Centre team to ensure that all the issues raised by our customers are resolved, 100%. For Nancy, it’s all about knowing our customers, recognising that they are king and keeping our promises. Thank you for your #CustomerCentricity, Nancy!  #CustomerCentricity #WeHaveTheVision #OurCustomers #BePassionate 

Motivation Monday In the midst of our busiest time, let’s take inspiration from the clock - it keeps moving, and so do we. Each tick is a chance to put our customers first. Let’s make every moment count! #CustomerCentricity #mondaymotivation