Precium

On Friday, we did our first company-wide Customer Immersion at Precium. The goal was to enrich customer empathy and understanding across our teams, especially those who have less day-to-day interaction with our clients. Our team was given a fictional company and case study, modelled after one of our target segments. In groups, they had to come up with a strategy and operating plan as the client and present back to the Board (our leadership team). If that wasn't tough enough, we threw them a curveball 10 minutes before presenting – a pandemic, regulatory change, and economic downturn among them. The results were exceptional. Being forced to step into our customers' shoes gave the team a renewed perspective on how we can better serve our clients – not just as a payment partner, but as a strategic enabler of their growth. It also helped them to really feel some of the key insights that underpin our strategy as a brand: 1️⃣ Being a merchant is incredibly complex. Payments, while critical, represent just one piece of their much larger puzzle. 2️⃣ Speed and enablement are everything. If we’re not actively empowering our clients and moving faster than they are, we risk becoming a bottleneck rather than a catalyst. 3️⃣ Adaptability is essential. Building solutions that enable pivots in the face of change is as important for us as it is for our clients. A huge thank you to our team, who brought their A-game, and to Tish Haridass for her super-star facilitation. This is just the beginning of many more initiatives to bring us closer to our customers’ worlds.

Choosing a payment provider goes beyond payment performance optimisation. You’re choosing a long-term partner in growth. Here’s what you can expect from a partnership with us.

In the lead up to our rebrand, I was forced to grapple – more than usual – with what makes Precium different. Payments is a competitive industry and feature differentiation is often a temporary advantage. I spent time with the clients who have been our biggest advocates to understand how they saw us. While many commented on our modern technology, quantifiable value delivery, and quality of our team, the sentiment that consistently came through was, "You just get it. You understand our world and it feels like a genuine partnership." Often, the brands that win in crowded markets are the ones that see things differently. They don't just sell on features or pricing, but inspire a change in mindset with their beliefs about the future. Our conviction about the potential of payments to be a strategic asset to enable businesses' boldest ambitions shapes how we build, how we hire, and how we act every single day. We believe businesses deserve more from their payment systems and that through targeted technology and data, we have the power to transform payments from a cost centre to a revenue enabler. This starts with offering customers their most relevant payment methods, embedded in intuitive payment journeys that optimise conversion, success rates, and repeat purchases. Because at the end of the day, it’s not the payment that matters – it’s what it enables.

Smart routing helps businesses have greater control over payment flows while increasing success rates, optimising processing costs, and offering a seamless customer experience. If you are in one of the following scenarios, smart routing could be the right next step to enhance your payment performance. ✅ You currently integrate with multiple payment processors and want to optimise payment flows between them ✅ Your conversion is impacted by 3DS downtime and you want an automated failover in place ✅ You want to find the most cost-effective route for transactions of varying sizes ✅ You want to optimise payment methods to offer only the most relevant at checkout Learn more in our smart routing guide: https://lnkd.in/d-ARwHtG #SmartRouting #PaymentRouting #IntelligentRouting #PaymentOrchestration

Choosing the right recurring payment methods is critical to increasing customer conversion and retention. But what happens when one of those methods doesn't perform? Explore how smart routing can help optimise performance and create a seamless payment experience for customers. #SmartRouting #PaymentOrchestration  #CustomerExperience  #IntelligentRouting

Everything you need to know about accepting recurring payments with Precium. #RecurringPayments #Subscriptions #PaymentOrchestration

Recurring payment businesses are deeply reliant on the ability to successfully accept consistent, secure payments from customers. Understanding the different payment methods available and their distinct benefits enables businesses to select an approach based on their transactional requirements, cost considerations, and customer experience goals. Precium offers merchants four payment options for processing recurring transactions: card, EFT debit order, DebiCheck, and Capitec Pay. Learn more about the benefits, limitations, and ideal use cases for each method: https://lnkd.in/d549EBnd #RecurringPayments #Subscriptions #PaymentOrchestration

By partnering with Precium to assess the benefits, limitations, and ideal use cases for each payment method, businesses can develop a recurring payments strategy that better serves customers, improves revenue assurance and enhances operational efficiency. Precium supports four methods to collect recurring payments: card, EFT debit order, DebiCheck, and Capitec Pay. Learn more about them and what they're best for: https://lnkd.in/d549EBnd #RecurringPayments #Subscriptions #PaymentMethods

What was the spark of inspiration for our Reclaiming Ambition audio series? Listen in as co-founder Nicole Dunn shares her personal mission, why she believes in creating an environment that elevates ambition and how she champions the growth of women in her team. Reclaiming Ambition was an audio series that spotlighted women in leadership roles who are pushing the boundaries of their industries. Previously featured women include Natalie Kelbrick (Shoprite Financial Services), Kgomotso Rammutla (Woolworths Financial Services) and Thalia Pillay (Orca Fraud). #ReclaimingAmbition #WomenLeaders

What are the key trends in the local payments landscape and how might organisations best respond to change? 💡 In this conversation, Precium co-founder, Nicole Dunn, and Managing Director of Novo42, Erica Bester, discuss evolutions that have the potential to redefine how local and global businesses operate and grow in South Africa. #PaymentsInnovation #Ecommerce #DigitalTransformation