Name: Quality Inn Carbondale University Area
Address: 1415 E Main St, Carbondale, Illinois, 62901, 1415 E Main St, Overseas, United States
Rating: 2.9

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Quality Inn Carbondale University Area Reviews

Quality Inn

All reviews

Positive reviews

Helpful and good service. The room was clean and also was the bedding. Hot breakfast and pool in the other hotel was nice also.  

24-hour front desk

Parking

Luggage storage

Wi-Fi

Smoking area

Golf course

Breakfast

Pets allowed

Non-smoking room

All Languages

English

All Room Types

Standard King Room - Non-Smoking

Location is okay. Location aside, this place is TERRIBLE! Bug problem, hygiene problem, and plumbing issues.   First, I reported the bug problem, and to fix, an employee came to my room to spray FEBREEZE.  While Febreeze doesn't fix bug problems, it did help with the smoke smell in my non-smoking room.  Second, there was a plumbing problem, so they moved me to another room, only to discover there was vomit on the nightstand , vomit the floor, and  vomit on the bedskirt. I'm not sure how housekeeping missed that.   Thirdly, they moved me to another room, that that room didn't have vomit, and it was so late, we had to make the hard choice of sleeping in the rental car, or hunker down for the night in this nightmare of a hotel. In retrospect, I should have chosen sleeping in the rental car.   We asked for a refund, but their local management refused.  Spare yourself the hassle, and pick a different hotel or sleep in your car.

I had a good experience there. The rooms are nice and the staff is helpful.

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Discover 94 Quality Inn Carbondale University Area reviews, rated 2.9 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Quality Inn Carbondale University Area Reviews: 94 Verified Reviews Latest 2024 | Trip.com

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