Essential Suite B&B Botanic Reviews

Great value hotel in the centre of Naples. The hotel can be a little bit hard to find so I would recommend contacting them in advance and letting them know your arrival time. Once inside, the hotel is very clean and quiet, and our room has a nice big bathroom. This place was actually better than some of the more expensive hotels in Italy.

Location is good, room is mostly clean. Blue skirt on the bed has dirty spots #Nasty. There was only half roll of toilet paper and we didn’t find a chance how to refill toilet paper. We haven’t seen any staff there during the two days. Wi-Fi password at front desk was outdated and as we didn’t saw any worker there so we hadn’t a chance to ask for a correct Wi-Fi password. On the room floor there were some ants running around #littlebitNasty. Breakfast was in a nice caffe near the b&b. Front desk had outdated tourist information from the 2018. Year is 2022 and it would be great to update tourist info. A/C worked very well. During the hot days working A/C is a very big win for this place :). We had a bunch of different towels - Comfortable and nice. Thank you. In overall our two-days stay in this b&b was pretty good. Would recommend to stay there. Also I hope that this place will hear me out and fix previously mentioned observations.

Among the hotels of the same price in Naples, this one is indeed in worse condition. First of all, it has no front and is very difficult to find. Moreover, no one will open the door if you don't call. The person who answered the phone should be the proprietress but she can't speak English. The nearby Plaza Carlos III is the place with the most thieves in Naples. In addition, Ctrip’s advertising pictures are seriously misleading. Wherever there is the sea, there are beautiful balconies.

First of all, it's basically impossible to find this hotel without proper instructions which were not provided by our host. If you type the name and address of the hotel in Google it will lead you to a different building across the square from where it really is. The host didn't speak any English, didn't pick up the phone and insisted on communication via WhatsApp. Provided a wrong number without a country code first so it took a while... We were desperate at night on a street not knowing how to find our hotel..Some locals helped us to locate the place. The hotel is located on the third floor of a tiny building (no elevator, very steep stairs). There is a car wash in the building so we heard cars being washed every morning. But it's nothing compared to the noize created by the crowds from the bars under our windows. Don't except that you can relax at this hotel. The room was quite dirty, somebody's hair was in bed, we also found ants in the corner by the bed. The mattress was ok. In the bathroom the was no hooks to hang towels, in the drawers under the sink there were some dirty tools and a hairdryer with a completely destroyed plug. There was no sound isolation at all, in the morning we could hear every word of the conversation between the cleaning lady and the receptionist. Terrible experience.

Very friendly treatment and you get help whenever from the owner. I stayed in the beautiful suite with spa bath and rain shower, amazing. There is a mini fridge that you can store cold drinks in. There are electrical outlets near the bed so you can charge your mobile phone. Many restaurants and cafés nearby. You can reach the train station in about 15 minutes on foot. Breakfast is taken at a cafe nearby where you can choose from different croissants and coffee or cappuccino. Very nice I would love to come back. Thank you so much for this time Maria ❤️ see you again

Il servizio del posto risulta completamente assente. La porta della camera prenotata era guasta pertanto non era possibile chiuderla in alcun modo. Gli asciugamani non risultavano puliti e la rete del letto era sfondata. Esperienza da non ripetere

Abbiamo soggiornato in questo B&B per tre notti, dal venerdì alla domenica. Niente da dire sulla posizione, molto ben collegata tra autobus e metro e comunque non lontanissima dal centro. una recensione a parte per la situazione in camera. La camera a noi affidata era la Fashion Room, il materasso totalmente sprofondato, con un bellissimo piumone bianco per nulla in tema con i 35 gradi all'ombra e il condizionatore completamente scarico. Pur avendo segnalato le criticità nessuno ha risolto le problematiche o comunque fornito soluzioni alternative. sicuramente torneremo a Napoli, che ci è piaciuta moltissimo, ma non in questo B&B.

Pessima accoglienza, nemmeno una persona alla reception, Camera in disordine anche un ora dopo del check in e addirittura persone che non riuscivi a spiegarti non essendo italiani. Molto molto brutta e stressante Non la consiglio assolutamente.

Sono stata in questa struttura con tutta la mia famiglia allargata per la vittoria dello scudetto del Napoli. Il posto è carinissimo, comodo per il parcheggio, nel cuore di Pompei. In 6 adulti con 3 bambini siamo stati accolti benissimo e le camere erano già sistemate per le nostre esigenze. Abbiamo visitato Pompei, il centro di napoli e Positano in solo due giorni...la signora Anna è meravigliosa, super accogliente e disponibile anche per accompagnare la clientela nei punti strategici della città. Ci ha offerto anche delle verdure fresche del suo orto che sono state graditissime. Sicuramente torneremo in questa casa, perché ci siamo sentiti coccolati da ogni punto di vista. I letti sono comodi e la zona silenziosa. Tutto pulitissimo e i bagni sono accessoriati di tutto e praticamente nuovi. C'è anche un frigorifero in ogni stanza. Super consigliato.