Ward, Kawabatacho, 6 Chome−53, Chuo Ward, Niigata City, Niigata Prefecture, 951-8053, JapanView Hotel Details
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Hotel Okura Niigata Guest Reviews
4.3/5
Very Good
60 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.5
Cleanliness4.3
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All reviews(60)
Positive reviews(57)
Reviews with photos/video(17)
Great service(22)
Awesome stay(14)
Great location(12)
Delicious breakfast(11)
Awesome rooms(10)
Clean and tidy(6)
Easy to get around(5)
Negative reviews(3)
Len V
Standard Twin Room - Non-Smoking
Checked in Oct 2024
Family
11 Reviews
4.7/5
Amazing
Posted on Dec 8, 2024
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
LI-YANG YOU
Standard Twin Room with Shinano River View
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
I recently stayed at Hotel Okura Niigata, and my experience was delightful. From the moment I arrived, I was impressed by the warm welcome and attentive staff. The hotel is located in a prime area, with easy access to local attractions, and offers a beautiful view of the Shinano River, which adds a touch of tranquility to the stay.
The room I stayed in was spacious, clean, and very comfortable. The bed was cozy, ensuring a restful night’s sleep after a long day of exploring the city. The amenities were top-notch, and the bathroom was well-equipped with everything I needed. I also appreciated the traditional touches in the room, giving it a refined Japanese atmosphere.
Tanktak3
Standard Twin Room - Non-Smoking
Checked in Aug 2024
Travel with friends
10 Reviews
4.5/5
Great
Posted on Sep 22, 2024
Hotel Okura Niigata is a well-established local hotel. Although the interior decoration is a bit nostalgic, it is very convenient! After crossing the bus line and walking a few minutes, major department stores Isetan are nearby! I originally thought it was very backward, but you can buy everything here. The only thing is that its sightseeing spots are far away. When we were driving, we passed one of the scenic spots, Temple Central Fisheries. If you have great expectations, you can eat very fresh seafood here. If so, you may be a little disappointed! We all agree that unless you are going to pass by it, you don’t need to go to this attraction! On the contrary, our next destination is Echigo-Yuzawa, which is closer to Tokyo and also belongs to Niigata Prefecture! On the contrary, it is a surprise, whether it is a hotel or a tourist destination!
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Guest User
Economy Twin Room - Non-Smoking
Checked in Jul 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
It is friendly, polite and comfortable. It is undeniably old, but that does not mean it is no good, so there is something to be thankful for. I have a hobby and stay at various hotels both within and outside the prefecture when the price is cheap, but personally, in Niigata, the service, location, food, scenery, and staff are all consistently top-notch. I miss the old liveliness, but I hope it will remain there for a long time.
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Guest User
Standard Twin Room - Non-Smoking
Checked in Jul 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Oct 16, 2024
The building is a little old, but it's well-kept and the staff are friendly.
For breakfast, we were able to try different varieties of Koshihikari rice and enjoy Niigata's local cuisine, which was also delicious.
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彩虹靈魂飄
Deluxe Twin Room - Non-Smoking
Checked in Nov 2024
Solo travelers
22 Reviews
3.2/5
Posted on Dec 17, 2024
Next to the canal, you can enjoy the scenery. It should be beautiful and warm in spring. It is a regular Japanese old hotel. The price is not high in Niigata, but it is easy to walk around.
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Guest User
Standard Single Room - Non-Smoking
Checked in May 2024
Business travelers
3 Reviews
2.7/5
Posted on Jun 14, 2024
I've stayed here a few times, but this time the bed making was sloppy. The sheets were very wrinkled and not very comfortable. The front desk staff were very friendly.
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Y.S
Economy Single Room - Smoking
Checked in Apr 2024
Business travelers
121 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
I stayed here for two nights on a business trip.
The location is good and very convenient.
The room was well-cleaned and clean.
A 500ml bottle of mineral water is provided in the room.
Guests staying at the hotel can use the parking lot for 1,320 yen per night.
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Guest User
Standard Twin Room - Non-Smoking
Checked in Oct 2024
Family
23 Reviews
4.2/5
Very Good
Posted on Nov 5, 2024
The hardware equipment is old and the parking fee is more expensive than that of Hotel Nikko. Although the service staff are older, their service attitude is excellent and they can solve the problem in time. English communication is not a problem. The breakfast is rich. Although there is a queue, it will be there soon. Being able to dine in a seat makes it worth staying again
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Guest User
Standard Twin Room - Non-Smoking
Checked in Sep 2024
Family
7 Reviews
4.5/5
Great
Posted on Oct 30, 2024
It's conveniently located halfway between Bandai and Furumachi. The breakfast buffet is 3,000 yen and no reservation is required, but the lunch buffet at 3,500 yen may be a better value.
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Guest User
Standard Twin Room with Shinano River View
Checked in Sep 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Oct 29, 2024
Because it is a long-established hotel, the building and facilities are old, but the atmosphere is calm and the staff are very friendly and helpful.
The beds are comfortable, the breakfast is delicious, and the location is convenient for sightseeing. If the weather is nice, we recommend taking a walk along Yasuragi Embankment.
This is a hotel I would like to stay at again and again.
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Anonymous User
Economy Twin Room - Non-Smoking
Checked in Mar 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Next to Bandai Bridge, cross the bridge to reach the main shopping area of Niigata. The room is quite big, the overall hotel has a sense of history, and the breakfast is delicious.
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Guest User
Economy Twin Room - Non-Smoking
Checked in Sep 2024
Business travelers
108 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
The room is very good. The hotel is close to the Shinano River. The location is very good. The service is also very good. The breakfast is great and it is convenient to travel. If you go to Xinxie, you will stay in this hotel again in the future.
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A_KI_R_A
Standard Twin Room - Non-Smoking
Checked in Feb 2024
Couples
7 Reviews
4.0/5
Very Good
Posted on Mar 28, 2024
I used it on a trip.
Although it is far from Niigata Station, it is not impossible to walk there.
There are shopping malls nearby, so I had no problems getting food.
The room felt a little old, but it was clean.
My room was on the opposite side of the river, so the view was of the parking lot.
The breakfast buffet was also delicious.
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Anonymous User
Standard Single Room - Non-Smoking
Checked in Aug 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Sep 18, 2024
The service was very good. If I had to say one thing, it would be that the breakfast was a bit pricey and lacked local dishes.