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Royal Angkor Resort & Spa Guest Reviews
4.2/5
Very Good
33 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(33)
Positive reviews(30)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Superior Room
Checked in Mar 2023
Travel with friends
1 Reviews
2.5/5
Posted on Apr 16, 2023
I am a Chinese tourist who went to Siem Reap for the Songkran Festival. This is the first time that it is so bad. The superior room with more than 500 RMB does not have a hot water bottle. I can’t even eat instant noodles. Generally, there are two bottles of mineral water in the room. You have to wait for the waiter. The room will be cleaned for you the next day! There are grains on the quilt, as if the sand does not look clean, I will not stay in this hotel for the second time, and this hotel is not considered a four-star hotel! ! !
Guest User
Superior Twin Room
Checked in Mar 2023
Couples
65 Reviews
4.7/5
Amazing
Posted on Apr 20, 2023
The five-star hotel in Cambodia is well-equipped, but the Wi-Fi in the room is poor, the breakfast is rich, and the urban transportation is convenient. Diagonally opposite is the Cultural Village and a large Ferris wheel, but it takes more than 10 minutes to walk to a better restaurant.
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6/13
Guest User
Deluxe Room
Checked in Mar 2023
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Apr 23, 2023
The hotel service is very timely, the buffet breakfast is very rich, and it is very comfortable to enjoy the coolness by the pool after going out for a swim in the evening. It's just that the hotel facilities are relatively old, and it can be considered to be updated after the epidemic.
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Guest User
Deluxe Room
Checked in Mar 2023
Travel with friends
11 Reviews
1.0/5
Posted on Apr 17, 2023
How bad is this hotel: 1. We were arranged here by Ctrip because another hotel designated by Ctrip has closed down. Of course, there are vacancies on the Internet. Check in, saying that the system can't find it; 2. Fill in the laundry list according to their requirements, and it says $3.15 for a pair of pants, and it will be done the next day. As a result, it was not delivered the next night. After looking for the front desk, I went to wash the clothes to get them back the next day, and told me that it would cost $5, and the clothes were very dirty, so I was speechless; 3. Eat a meal in a restaurant, $20 It’s fine if there’s no additional service charge and tax written on the steak. It took 1 hour. Is the beef you bought freshly cooked? Worst of all, is this steak? It's clearly beef tendon, it can't be chewed or chewed, and it will directly lift the table. There are still many bad reviews, so I won't list them one by one, so don't go there anyway.
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Guest User
Deluxe Room
Checked in Mar 2023
Travel with friends
1 Reviews
3.2/5
Posted on Apr 27, 2023
Quiet and comfortable, not bad
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frederic w
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 14, 2024
The Royal Angkor was wonderful. We really enjoyed our stay. All the employees were fantastic and went out of their way to help. Rooms were clean, the pool incredible, transportation easy, just a great stay. I highly recommend it to anyone visiting Angkor Wat
Response from Property: Dear Sir/Madam, Warm greetings from Royal Angkor Resort & Spa, Siem Reap Kingdom of Cambodia. It's our great privilege serving and accommodating you during your stay in the Kingdom of Wonders. We sincerely appreciate your good comment and feed back to our hotel. We are looking forward to welcome you again for your next visit. Sincerely yours, Samphea Phin (Mr.) Asst. Sale Manager
Long M
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 9, 2024
The room I stayed in was spacious, beautifully decorated, and impeccably clean. The king-sized bed was incredibly comfortable, providing the perfect sanctuary after a long day of exploring the city. The amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked mini-bar, added to the overall comfort of my stay.
Response from Property: Dear Sir/Madam, Warm greetings from Royal Angkor Resort & Spa, Siem Reap Kingdom of Cambodia. It's our great privilege serving and accommodating you during your stay in the Kingdom of Wonders. We sincerely appreciate your good comment and feed back to our hotel. We are looking forward to welcome you again for your next visit. Sincerely yours, Srong An E-Commerce Manager
SauhardB1
Checked in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 1, 2024
A beautiful traditional hotel in Siem Reap, quietly situated away from the hustle and bustle of the city streets. I absolutely loved the place, as I always prefer a spacious and palatial atmosphere that feels like it’s all yours. The lobby is mesmerizing and beautifully designed, featuring elegant decor and a large swimming pool. As someone who values privacy, the experience felt truly royal to me.
Response from Property: Dear Valued Guest, Warmest greeting from Royal Angkor Resort & Spa. I hope you have arrived home safely. Thank you so much for taking your time to share your recent experience with us. I am truly pleased to hear that you have had a wonderful stay here. Once again, on behalf of our Royal Angkor Resort's family, I would like to say thank you for choosing us and I hope that we will have another opportunity to welcome you back again soon. Kind Regards, Srong An E-Commerce Manager
Andrea C
Checked in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 16, 2024
Old style colonial resort close to downtown and not so far from Siem reap archeological site. Rooms are confortable and clean. The staff is friendly. Breakfast offers local specialties and continental cuisine. The hotel has a very large swimming pool. Prices are not low but is a quite place where to rest after siem reap site visit.
Response from Property: Dear Andrea C, Many thanks for taking your time to review us on your recently stay. We appreciate to see your review and comments. It's great for us to hear that your was enjoying your stay. We look forward to welcoming you back on your next visit to Siem Reap. Warm regards, The management team,
Guest User
Checked in May 2024
Other
4.0/5
Very Good
Posted on Jun 23, 2024
Overall, very good, but improvements are definitely required. The hotel is a bit dated and musty. Only the rooms are air conditioned and as it was oppressively humid while we were there, which took the edge of our stay. But the staff were amazing. Everyone we dealt with were superb with one lady in particular who was friendly and remembered our drinks order. She also gave us advice on what to see. I would love to stay there again but during the cooler time of the year. I am not sure if I can mention her name here, but she was excellent.
Guest User
Checked in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 9, 2024
The hotel is gorgeous and the staff is excellent. We spent some time photographing the beautiful decorations that are inside and outside. Our room was spacious and clean with very classy wood floors and unique wood furniture. My wife was especially delighted with the claw foot jacuzzi tub! The hotel desk was very helpful arranging transport and making honest recommendations about the many local attractions. I think that most of the guests are here for Angkor Wat and the other spectacular temples but this hotel is a worthy resort destination in its own right.
Guest User
Checked in Apr 2024
Other
4.0/5
Very Good
Posted on May 6, 2024
We had a single night at this hotel on route to our holiday on the Mekong. The Hotel is on the main road out of Siem Reap and has a large pool surrounded by trees. After enjoying the ‘Happy Hour’ drinks we had a very pleasant meal in the restaurant, oddly there didn’t seem to be many other guests.
Guest User
Checked in Feb 2024
Other
3.0/5
Posted on Mar 25, 2024
We were part of a LE tour This hotel was below par! There was a used bottle of body lotion in the BR The A/C did not work, the curtains were covered in mould The bathroom smelled I was totally disappointed with the booking company choosing this hotel , breakfast was just ok, coffee undrinkable The staff were very good
Guest User
Checked in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
We had a fantastic time.. huge property and grand resort. Had a Lovely time. The staff is polite and courteous. Special thanks to all the staff of the resort for making our journey so comfortable. I highly recommend this hotel for travellers to siam reap.
Guest User
Checked in Sep 2023
Other
5.0/5
Outstanding
Posted on Oct 19, 2023
Beautiful resort hotel on gorgeous tropical grounds. My over-sized room had a stunning view from the private balcony of the HUGE, spotlessly-clean pool and surrounding lush gardens. Very clean rooms, well-operating A/C and nice bath accessories with both a shower AND a free-standing tub. Mrs Savorn & other staff were FANTASTIC... so friendly, very helpful. The location was less than a 10-min fun & easy tuk-tuk ride, which the hotel arranged--and costs just a few USDs. Or, during certain set times of the day, there's a FREE shuttle to the vibrant Pub Street area.