Acquire BPO

The children from the Asociación De Damas De Filipinas brought the Christmas spirit to Acquire BPO Philippines by performing Christmas carols that truly lifted the atmosphere in the headquarters. Their heartfelt songs and amazing dance moves provided a joyful break, allowing everyone embrace the holiday spirit. The A-Team also spread some holiday cheer by donating treats and contributions to support the improvement of the shelter for children. #Christmas #AcquireBPO

Acquire BPO and the National Basketball League (NBL) Donates Basketball Court: Empowering Communities We’re thrilled to partner with the NBL in inaugurating this basketball court in Pasig City! This initiative is more than just a sports venue – it’s a safe space for children and youth to foster their love for basketball, while also participating in programs that promote health, education, and gender equality. With the support of key leaders: Her Excellency Ms. HK Yu PSM, FCPA, Australian Ambassador to the Philippines Volta delos Santos, Pasig City Councilor Vico Sotto City Mayor Robert Vincent Jude B. Jaworski, Jr., Pasig City Vice Mayor Atty. Erika Dy, Samahang Basketbol ng Pilipinas Executive Director Dana Andel, Acquire BPO Philippines Country Manager We’re turning over the ball to the next generation, empowering them to reach for their dreams both on and off the court. Here’s to inspiring a brighter future through sports and community! #NBL #AcquireBPO #SafeSpaces #YouthEmpowerment #BasketballForAll

Acquire BPO proudly partnered with the Contact Center Association of the Philippines in their mission to showcase the Philippines as the heart of customer experience through the impactful Heart of CX campaign video. It was an honor to contribute to this initiative, highlighting the best of the Philippines in the BPO industry. Firdausi Ismail II Abbas, VP for People and Culture - Philippines, graciously represented Acquire BPO and as part of the HR Council during the CCAP General Membership and Year-End Thanksgiving party to receive this esteemed recognition. #CX #CCAP #AcquireBPO

The Australian Financial Review highlights an undeniable truth for the finance and accounting industry: Australia’s talent shortage is here to stay, and offshoring has become essential for firms looking to thrive. While Deloitte and EY have embraced offshoring, Acquire BPO is leading the way, transforming finance and accounting operations for organisations of all sizes. It’s not just about cost savings—it’s about building scalable, secure, and compliant solutions that empower local teams to focus on high-value, client-facing work. Critics raise concerns around data security and quality, but with certifications like ISO 27001, SOC 2, and HIPAA, Acquire BPO has proven those risks can not only be managed but conquered. We deliver compliant, high-performing offshore teams that integrate seamlessly into your business, creating 24/7 workflows, faster turnaround times, and better client outcomes. The real risk isn’t offshoring—it’s falling behind. Are you ready to rethink your approach to finance and accounting? Let’s talk.

Edmund Tadros at the Australian Financial Review has highlighted an important trend for accounting firms looking to stay competitive: offshoring. It’s not just about cutting costs—it’s about enabling local teams to focus on high-value tasks and building stronger client relationships. For firms aiming to stay ahead, this is a must-read. Check out the full story here: https://lnkd.in/gzjHKfyh Ready to explore how offshoring can work for your business? Reach out to Nitin Bhat to start a conversation. #Offshoring #Accounting #FutureOfWork

November has been a dynamic month for our Risk Management and Compliance team. Lianne E. Collantes, Director, took the stage as a moderator in two significant events: the CloudxOS Summit, where she led a panel on unlocking business value through data analytics and AI synergy in cloud environments, and the BPO SECURITY COUNCIL (BSC) Collaborative Assembly 2024 (BSCX 2024), where she also moderated the Operational Resilience track. Additionally, Bea Lagunzad our Facilities Manager, have also participated in a different session during the BSCX 2024, these event further highlighting our commitment to operational excellence and collaboration. #AcquireBPO

Customer expectations are changing - support isn’t just a 9-to-5 thing anymore. Questions and concerns can pop up at any time, and having 24/7 support ready to go can make all the difference in earning trust and providing peace of mind. Curious about how to keep up with this shift? Reach out to Jody Johnson to explore options that might be the right fit for your needs. #CustomerExperience #CustomerService #AcquireBPO

Ronald McDonald House of Dallas provides vital support to families with children undergoing serious medical treatments, offering a comforting place to stay during difficult times. Inspired by their incredible work, the Acquire BPO Dallas team, including Tim Read, Nitin Bhat, Jeannette Abbott-Bullocks, Don Manuel, Christopher M., Crystal F. Jones and Jody Johnson, took part in a team-building activity where they assembled wooden toys for the children staying at the House. Moved by the charity’s mission and the impact of the team-building activity, our executive team, including Scott Stavretis (CEO), Kathryn Marshall (CCO), and Matt Carracher (COO), flew from Melbourne, Australia, to personally visit and make a cash donation to support the House’s essential services. As Anyika McMillan-Herod, Chief Development Officer at Ronald McDonald House Charity – Dallas, said: "We are grateful for ACQUIRE’s contribution, which will help us meet the immediate demands of our services during this season of tremendous need." “Supporting the essential work of Ronald McDonald House is deeply meaningful to me, knowing firsthand how vital their services can be. I want to see them expand their capacity to support more families, ensuring they not only receive high-quality assistance but also moments of joy for the whole family during difficult times. It’s a privilege for our team to contribute to their mission and help make a positive impact on many lives.” Scott mentions. If you're looking to support a meaningful cause, visit their website to learn how you can contribute https://lnkd.in/gA-ATSiU #CommunityMatters #GivingBack #RonaldMcDonaldHouse #SupportLocal

A single frustrating experience with AI-driven customer service could make customers consider switching brands. While AI brings speed, many customers still value a personal touch. Our solution? The ideal mix of AI and human support that is quick, dependable, and focused on customer needs. Discover insights from our latest survey on AI and customer experiences: https://lnkd.in/gU6EpqFV You may also reach out with one of our Sales Team members Don Manuel to learn more. #CX #AI #AcquireBPO

Trick or treat? Only treats at the fun-filled Halloween event at Acquire BPO’s Philippines Headquarters! The A-Team’s kids dressed up in fantastic costumes and enjoyed unlimited treats and a magical show. Truly a spooktacular celebration for all! Come for a career, Stay for the fun! #Halloween #AcquireBPO