Priceline Pharmacy

We’re thrilled to share that Priceline has been named CX Innovator of the Year at the Retailer Awards, presented by Inside Retail and Commonwealth Bank! This award recognises our commitment to customer-first innovation, ensuring every interaction - online and in-store - is seamless and rewarding.   We also took home Outstanding Loyalty for our game-changing Sister Club program and were inducted into the CX Hall of Fame, a testament to our long-term commitment to customer experience.   Leela Sennitt, Head of Loyalty and eCommerce, shared: "Our loyalty program is our superpower. With nine million members, we know they are loyal to us because we truly take care of them. We've transformed our digital experience to be faster, simpler, and more personalised—ensuring our customers feel valued at every touchpoint."   A huge thank you to our incredible team, and our amazing customers!   Read more here: https://lnkd.in/g75qvZej

Priceline Pharmacy welcomes the Australian Government’s $573 million commitment to support women’s health, which has received bi-partisan support. This aligns to our broader Priceline Pharmacy mission to provide simpler, more affordable and easier access to healthcare.   As a frontline community pharmacy, we support these commitments to enhance access to contraception, menopause, UTI and endometriosis treatments for women across Australia. #pharmacy #womenshealth

We're incredibly proud to have partnered with Monash Public Health and Preventive Medicine to learn more about the health issues affecting Australian women and girls. Why? Because we want to live in a nation where the health issues of Australian females are heard, acknowledged and addressed. If you’re a woman/girl aged 16+, we want to hear from you! Complete our short, anonymous research survey here: https://lnkd.in/gibXK6_Q

We're thrilled to be named a finalist in the following categories of Inside Retail Australia's 2025 Retailer Awards: Outstanding loyalty, CX hall of fame and CX innovator 2025 ($250 million+). Learn more here: https://lnkd.in/d8w2Trhy

1️⃣3️⃣,4️⃣8️⃣ 6️⃣Shane Warne Legacy Health Checks at the MCG 🇦🇺🏆🇮🇳 Incredible teamwork delivering probably the largest health activation in Australia! 🙏Thank you to everyone who took the time to take a health check over the past 4 days. Thanks to our amazing partners Latrobe Health Services, Novo Nordisk and Diabetes Australia who helped make this possible and to and our volunteers - time to rest those weary feet. Cricket Australia what an incredible event, we’re so grateful for your support. Through this activation we’ve reached so many people who rarely visit their GP, demonstrating the vital importance of these public health screenings. ❤️ Average age 41 ❤️ 77% men ❤️ 59% of participants yesterday hadn't had their blood pressure checked in the last 12 months ❤️ Over 2,600 participants from the SiSU Health Stations have been prompted to follow up with their GPs ❤️ Particpants loved the experience, awarding a Net promoter score of +80. If you missed out on a health check you can find your nearest Shane Warne Legacy Health Check across the Priceline Pharmacy network.

The new look Sisterhood Foundation, which will become the official charitable cause for all Wesfarmers Health businesses from 2025, has been revealed.  Alongside the modernised visual identity, the Sisterhood Foundation also unveiled a new purpose: to hear, acknowledge and address the unique health issues impacting Australian women and girls through building capability in frontline charities.   The Foundation proudly welcomed four new charity partners – Jean Hailes for Women's Health, Smiling Mind, Her Heart Australia and Share the Dignity – at a showcase held at the Docklands Support Office alongside the existing four charity partners.

We’re thrilled to unveil our new Priceline Pharmacy visual identity, including a new logo featuring a stylised ‘heart and cross’, with the green cross synonymous with pharmacy as a community health hub.    Our new brand positioning — “the heart of health and beauty” — highlights Priceline Pharmacy’s unique blend of health expertise and beauty experience, all backed by exceptional value. Pharmacists have always been central to their communities, playing a vital role in customers' lives by providing heartfelt service and care. With this new identity, Priceline Pharmacy aims to make customers feel great from the inside out and outside in.    Wesfarmers Health’s Head of Retail Marketing, Corrina Brazel said, “This rejuvenation of the brand reflects our position as a leading health and beauty retailer with new and exclusive products and exceptional Pharmacist-led services.    “Nobody else in the market offers the combination of health expertise and beauty experience – at an affordable price point – that Priceline Pharmacy does.    “We’re known for our network of 1400 Pharmacists and we also have Beauty Advisors in every store who are highly trained and skilled, so that customers are given a high level of service,” Corrina said.    Our new brand features across all campaign assets from 30 October with selected stores already sporting updated external signage. Full store conversions will begin in early 2025.      #health #beauty #pharmacy

In case you missed it…US-based, TikTok beloved brand Bubble Skincare, launched exclusively in Priceline Pharmacy this month. And, with one product sold every 15 seconds on launch day, it’s clear us Aussies are already big fans. We were lucky enough to be joined by Bubble Founder and CEO, Shai Eisenman, on Monday to celebrate the launch. “Most people don’t know this, but when we launched Bubble almost four years ago, our top direct to consumer destination was Australia. It was a huge surprise – but also incredibly frustrating knowing our biggest fans couldn’t easily access the brand,” Shai said. With the entire range available at $30 or under, Bubble offers prestige-quality formulations at an affordable price – with some super fun branding to go with it. #retail #beauty #skincare

Priceline Pharmacy’s unique health and beauty credentials were on show earlier this month at the 12th Beauty Prescription Live trade show event, where more than 170 media and influencers experienced the latest and greatest products from 61 brands – including 11 exclusive brands. New brands launched at the event include cult Gen Z skincare brand Bubble, K-beauty brand INNISFREE and female-founded brands Yours Only and Daily Skincare. Other brands on showcase included Umberto Giannini, SWIISH, Kynder, SVR, Revolution Beauty, and MP Cosmetics. Priceline Pharmacist Amy Jones invited guests at the showcase to better understand their cardiometabolic health indicators including blood pressure, body composition, BMI, heart rate and diabetes through the SiSU Health Station. Priceline also revealed it sells one skincare product every 1.7 seconds, one makeup product every 2.2 seconds and one haircare product every 3.8 seconds, in addition to dispensing two scripts every second. #retail #health #beauty #pharmacy

“I love being a Pharmacy Assistant because it’s so unique. Helping our pharmacists deliver care to customers, some we’ve known for years, is really fulfilling – even if it’s just answering a small question or understanding what the customer needs.” – Joshua, Pharmacy Assistant, Priceline Pharmacy Shellharbour For #PharmacyTechniciansandAssistants Day, we’re celebrating the incredible Priceline Pharmacy Dispensary Technicians and Pharmacy Assistants who provide crucial care to our customers and dispensary teams.    Their attention to detail and ability to multitask ensures that medications are dispensed accurately and safely, directly impacting our customers' health and wellbeing. Whether it’s managing inventory, processing prescriptions or providing valuable support to our pharmacists, their work is essential in creating a seamless experience for our patients. Thank you, team for your unwavering commitment, hard work and positive spirit! #Pharmacy #Health