Rendr

We’re thrilled to shine light on our partnership with National Tiles 📐 A market leader in tile, stone and timber flooring products, National Tiles is Australia’s trusted partner for creating amazing spaces with tile, stone and timber. Over the past few months, we have been working with the team to elevate their customer promise & delivery offering, including a fast delivery service for customers to get their products delivered in under 2 hours. With over 40 stores around Australia in Melbourne, Sydney, Brisbane, Adelaide & Tasmania, we can’t wait to grow the partnership in the lead up to peak season and well into 2025 🚀 #fastdelivery #nationaltiles #logistics #2hourdelivery #technology #fulfilment

Offering just standard or express shipping doesn't cut it anymore. Today’s customers expect more than just speed, they want both choice and reliability in how their orders are delivered. 🚚 In our recent webinar, James Fisher from Rendr shared how brands can meet rising customer expectations. With 66% of shoppers expecting delivery in two days or less, options like same-day or 3-hour delivery have become a competitive edge, not just a perk. It’s all about delivering the immediacy customers demand with the certainty they expect. Watch the full webinar on-demand now! 🔗 https://hubs.li/Q02ZhgN10

Our tracking experience allows retailers to personalise the interface with their colours, logos and branding assets. By creating an on-brand experience, this helps to develop a deeper and stronger connection with customers, making them feel valued, but also ensuring a high level of trust and loyalty. The post purchase stage is an amazing opportunity to interact with your customers and providing retailers with the tools to customise is one of the many ways in which Rendr promotes customer experience & delivery excellence. 🔍 Browse some of our favourite icons that are being used by our retailers to help customers track their orders in real time! If you’re keen to elevate your tracking experience and provide an on-brand journey that will keep customers coming back for more, get in touch now! #customerexperience #tracking #livetracking #branding #logo #loyalty #trust

Rendr delivers a comprehensive last mile solution for retailers, which promotes reliability and reduces risk 🔒 Whether we are facilitating the delivery of prescription medications or high value items such as fashion & jewellery, safety and visibility is imperative to ensure a streamlined experience. Features such as Address Validation, Authority to Leave & Dangerous Goods Support are just some of the many ways in which we keep customers at ease, but also maintain a high level of confidence from our merchant partners. 📖 In our latest blog, explore more how retailers can build a strong reputation for reliability and responsibility by prioritising safety. Read now ➡️ https://lnkd.in/g4V493Gp #reliability #lastmiledelivery #safety #authoritytoleave #delivery #samedaydelivery

Super excited to launch Same Day Delivery with CARLA ZAMPATTI 👗 An iconic Australian fashion designer who has crafted timeless, effortless and essential womenswear for more than 55 years, Carla Zampatti has set an unmatched standard for elegance. Showcasing their commitment to customer experience, Same Day Delivery is now available to their Sydney-metro customers right in time for peak season. With boutique locations across Australia, we can’t wait to grow the partnership from strength to strength in 2025 and beyond 🚀 #samedaydelivery #fashion #lastminute #ecommerce #retail #fulfilment #fastdelivery 

A 360 degree view of your delivery operations with self-service data access to turn insights into performance 📈 Rendr provides retailers with cutting-edge reporting & analytics to streamline processes and provide a consistent experience. The results: 🏆 DIFOT (Delivery In Full On Time) of 99%+ for both Fast & Same Day Delivery 🌟 4.7/5 Delivery Feedback Rating provided by customers post delivery completion The insights provided allow retailers to learn more about their customers and make data-driven decisions to help them scale, like our partners at Venroy, who had the below to say: "The integrity of the service provided has been exceptional. We've found that the customers who want their products on the same day are actually the dream - they order more, they spend more and they have more confidence." - Samantha Law, Head of Digital & eCommerce. 📖 In our latest blog, explore more how retailers can elevate their delivery experience with access to unparalleled data & analytics! Read now ➡️ https://lnkd.in/ggSiWVvT #data #analytics #reporting #customerexperience #delivery #lastmiledelivery 

💥 NEW RENDR PRODUCT LAUNCH 💥 Our ‘Deliver It Yourself’ product allows retailers to orchestrate their last mile deliveries between Rendr’s dynamic network and their own drivers / fleets. An easy-to-use driver interface with no account or sign up required, we’re giving the tools to your own team and/or drivers to manage deliveries seamlessly from job acceptance to delivery. Learn more here ➡️ https://lnkd.in/gyskT477 Some of the key benefits: 📍 Unified Delivery Management - Manage all your deliveries in one place, eliminating the need to switch between different systems. 🌟 Unmatched Customer Experience - No matter who’s delivering, whether it’s Rendr’s network or your own drivers / fleets, the tracking & communications remain unified. 💨 Simplified Workflow - Manage with easy order acceptance and full visibility along the journey from start to finish. 📈 Enhanced Data & Insights - Get real-time data and insights to improve routes, track performance and boost efficiency. Give your own drivers & fleets a cutting-edge platform to streamline their deliveries and instantly provide unparalleled operational efficiencies. #owndriver #customerexperience #fleet #fleetmanagement #DIY #lastmiledelivery

The magic of delivering a seamless customer experience happens post purchase 🪄 Offering a transparent & consistent post purchase experience is imperative to turning one time purchasers into returning customers. One of the main ways Rendr allows retailers to achieve this is through our consolidated live tracking solution, providing full visibility and fostering a connection between the brand and their customers. Some of the key benefits: 📍 Live GPS store-to-door tracking 📣 Branding opportunity for retailers to give customers an on-brand tracking experience 🔒 An environment to build an unparalleled connection with customers An Australia Post report found that “74% of customers said that real time tracking was important to them and better delivery notifications and status updates are important for improving their online shopping experience”, further highlighting that connecting with customers is imperative to building trust & loyalty. 📖 In our latest blog, explore more how retailers can elevate their customer experience this peak season with consolidated live tracking! Read now ➡️ https://lnkd.in/gc4MvWZZ #livetracking #customerexperience #consolidation #trust #visibility #connection 

Super excited to announce our partnership with Henne to launch 3 Hour & Same Day Delivery! HENNE is an Australian-born, ever-evolving fashion brand creating wardrobe essentials with effortless appeal. With 2 stores located right in the heart of both Melbourne & Sydney, this is a dream offering for shoppers to get their outfits delivered in minutes. The team at HENNE have been amazing to work with and it’s always great to hear such kind words from Ebony Cavallaro, E-commerce & Operations Manager, about the experience so far: “Working with Rendr has been an exceptional experience. They took the time to understand our unique requirements and expertly tailored their services to fit seamlessly into our workflow. The transition was smooth, and the addition of Rendr’s solution has significantly enhanced our shipping process. Our customers have noticed the difference and are loving the improved service. We highly recommend Rendr for their professionalism and adaptability.” We look forward to growing the partnership through peak season and into 2025 🚀 #fashion #samedaydelivery #3hourdelivery #fulfilment #fastdelivery #customerexperience 

Hyperbatching may be a buzzword these days, however it is what will drive unparalleled efficiency in the last mile delivery chain. At Rendr, we have in built advanced order hyperbatching technology to ensure consistent and streamlined operational excellence. Our technology focuses on consolidating orders into batched collections based on complex logic and real-time data including distance, location, service type and other factors. The results: 📦 81% reduction in return to senders 💨 99.8% Delivery In Full On Time 🌱 Carbon footprint significantly reduced by minimising the frequency of collections 📖 In our latest blog, explore more how retailers can consolidate the flow of their last mile deliveries via advanced order hyperbatching this peak season! Read now ➡️ https://lnkd.in/gj6MRAGn #customerexperience #hyperbatching #efficiency #operations #lastmiledelivery #consolidation