Terra Firma Business Consulting

We are delighted to share our new case study showcasing how Terra Firma Business Consulting conducted a comprehensive Post Implementation Review (PIR) for an IT Transition Program, enabling the client to identify key challenges and implement actionable improvements for future projects.   Discover how Terra Firma’s PIR approach involved in-depth analysis, stakeholder engagement, and targeted recommendations to enhance program alignment, planning, and delivery.   #terrafirma #ITprogramdelivery #postimplementationreview #casestudy #programimprovement #projectmanagement

Today is Global Business Analysts Day! Here at Terra Firma, we want to express our gratitude to all our amazing BAs who consistently deliver outstanding work for us and our clients This year, we caught up with Shivani Thorat to hear her perspective on her role as we celebrate World BA Day! #terrafirma #businessanalyst #businessanalysis

We have a new case study showcasing how Terra Firma Business Consulting conducted a tailored simulation exercise for a Victorian judicial service to enhance crisis management skills, ultimately strengthening the team's ability to handle service disruptions. Discover how the Terra Firma Business Continuity and Resilience team designed, developed and facilitated a disruption-based scenario. #terrafirma #handleservicedisruptions #crisismanagementskills #casestudy

Today is R U OK? Day, 12 September 2024 - but life happens every day. Let’s make every day an opportunity to check in with those around us, not just today. A simple conversation can go a long way in supporting someone who may need it. At Terra Firma Business Consulting, we believe that sharing moments together can be a powerful way to connect. Today, we're bringing cupcakes into our offices to spark conversations and continue building a supportive community. Take care of yourselves, and remember, it’s always a good time to ask, "Are you OK?" 😊 #RUOKDay #SupportEachOther #MentalHealthAwareness #CupcakesAndConversations

Cybercrime has become the poster child of operational disruptions in the last few years. In 2022-23 over 94,000 incidents were reported, an increase of 23% on the previous period (cyber.gov.au), but non-cyber technology incidents still account for significant down-time in Australia. A 2023 study by Cyber.gov.au identified that the average cost of IT downtime, caused by system failures, hardware malfunctions, and software glitches and patch failures (think CrowdStrike) in Australia can reach up to $1.3 million per hour. Implementing best-practice business continuity (BC), IT disaster recovery (ITDR) and crisis management (CM)practices, including testing and exercising response plans and teams are critical steps in being prepared for any hazard. Terra Firma is an expert provider in supporting large and small organisations design, build and implement entire lifecycle or bespoke BC, IT and CM systems. We create and facilitate realistic scenarios ranging from technology outages, threats to people and safety, cybercrime, and natural disasters that will challenge and build individual and organisational response capability, competence, teamwork. If you wish to find out more about the BC&R team or the suite of services Terra Firma offers, call 1300 820 348 or email info@terrafirma.com.au        #noncybertechnologyincidents #bestpractices #organisationalresponsecapability

It was great to welcome people back to Terra Firma Business Consulting's first PD session in the new Financial Year!   We were pleased to welcome Ajay Ravindran as our guest speaker, who provided us with some great insights into his current journey as the Head of Technology at Melton City Council. Ajay provided us with some great insights into his own journey as a transformation leader, his thoughts on the importance of transformation, especially ensuring that technology is a key pillar in transformational change. Terra Firma is proud to support Melton City Council and it's community in this positive change.   It was great to see so many people in the Melbourne and Sydney offices enjoying the occasion and many more online participate in the session, where we also got to welcome our new starters for FY25, provide updates on the Terra Firma consulting portal and recognise the awesome work of David Brent and Fionán Leahy who have provided exceptional service to their respective clients at Medibank. #terrafirma #teamcatchups #awesomework

Last week's outages highlighted our dependencies on others. Let’s acknowledge those who worked long hours, investigated what went wrong, and helped our organisations move forward. Let's also look at our Business Continuity, Crisis Management, and IT Disaster Recovery Plans to ensure that our manual workarounds, work, and ideas of what was important last year are still important. We all depend on one another and on other suppliers. We can get together if we all take incremental steps to improve our resiliency. #terrafirma #resiliency #businesscontinuityplans #crisismanagementplans #itdisasterrecoveryplans

We have a new case study showcasing Terra Firma Business Consulting's recent work with an accident management company. Discover how we played a crucial role in the requirements, design, testing, and rollout of both phases of the new reimbursement platform. #terrafirma #projectdelivery #businessanalysis #casestudy

Terra Firma Business Consulting celebrated its people recently with a Mid-Year event in both Sydney and Melbourne, thanking everyone for their hard work and dedication throughout the year. It was great to be able to include our partners and significant others at this event and to acknowledge their unwavering support. Check out all the smiles and happy faces! It is always good to catch up with teammates, as it strengths social bonds, boosts morale and overall motivation. Cheers till the next one! #teammates #socialconnections #boostmorale

For our next Staff Spotlight, we get to know Terra Firma Business Consulting’s own Talent Acquisition Team Lead, Darren Taylor. Darren joined Terra Firma at an interesting time, during Covid and whilst Melbourne was experiencing many and extended lockdowns. We are now thrilled to see Darren celebrating three years with us next month and are very grateful for all of the ‘Talent’ he has attracted into the business over that time. He's what Darren had to say about his role and time at Terra Firma. What did you do before you joined TF? I had been in agency recruitment for many years including running my own IT recruitment company for 15 years. I joined Terra Firma in mid-2021. How would you describe your journey at TF? Interesting. When I joined it was my first internal talent acquisition role and for the first 6 months or so I had only been in the office for 2 days due to Covid and Melbourne lockdowns so learning about the business and our people within it was challenging. The market has also changed a couple of times while I have been here, so it means we always need to be open to changing our approach as required. What has been your greatest accomplishment whilst working at TF? This is not mine as such but the TA team in general, is helping to grow our permanent staff numbers between 2021 and late 2023 in what has been one of the most challenging environments to hire people that I have seen. What makes you passionate about your job? I love talking to people about their career journey and what they are looking to do and then assisting them achieve their career goals. What is the best piece of advice have you received in your career? Wow there is lots. I was lucky enough to be taught and mentored by someone who took the time to teach and coach me early in my career and help to embed a service-oriented culture into my approach. We are in the people business – our job is to help people, so never forget that. What is your number one tip for candidates interviewing for a new role? It can be a little difficult at the moment, but the number one tip is to be yourself. The company/ hiring manager is looking to hire you – a person. They know you are not perfect but they do want to know that you are authentic. #culture #authentic #talent