Administrative Assistant

We are seeking a talented individual to join our Client Operations team at Marsh. This role will be based either in Melbourne or Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a member of our Client Operations team, you will play a crucial role in providing exceptional client service and technical support to our key internal stakeholders. You will have the opportunity to assist in various aspects of client service, including administration, data analysis, and developing relationships with our internal broker network. This is a fantastic opportunity to gain exposure to the wider insurance industry and contribute to our success.

We will count on you to:

• Help in all aspects of client service to key internal stakeholders.
• Deliver accurate, efficient, and timely administration and technical support, including insurance placement documentation, invoicing, updating computer records, and premium funding documentation.
• Analyze and work with data to support decision-making processes.
• Develop effective working relationships with our internal broker network.
• Gain exposure to the wider insurance industry by liaising with Underwriters on behalf of the broker network.

What you need to have:

• Experience in office administration or contact center roles.
• Proficiency in Microsoft Office and intermediate/advanced Microsoft Excel skills.
• Excellent oral and written communication skills.
• Strong attention to detail in documentation and reporting.

What makes you stand out:

• A professional manner and the confidence to work in a corporate environment.
• A self-starter with a natural drive to achieve goals.
• A team-oriented mindset, collaborating effectively with colleagues.
• Strong problem-solving and analytical skills.
• Excellent time management skills.
• A can-do attitude with an eagerness to learn and grow.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.