Business Analyst

Marsh McLennan is the leader in risk, strategy and people, helping clients navigate a dynamic environment through four global businesses. With more than 85,000 colleagues based all over the world, our shared purpose — to build the confidence to thrive through the power of perspective — has never been more important or more relevant. We are in business to expand what’s possible for our clients and for each other.

As we embark on a strategic initiative to transform the business and enhance operational efficiency, we are expanding the Transformation Team in Sydney to include an enthusiastic Business Analyst. This is an opportunity to deliver real value to the business and our clients, and assist in the transition process.

What is in it for you?

• Make a difference in a significant transformation project with a focus on operational efficiency
• Contribute to the development of new ways of working through organisational and process redesign
• Hybrid working environment and collaborative colleagues
• A competitive salary and benefits package that reflects your expertise, value and experience
  
  

We will count on you to:

• Collaborate with client-facing leaders and brokers to analyse capabilities and skills
• Conduct discovery and analytics to identify processes suitable for moving to the Centre of Excellence (COE)
• Assist in the redesign of the Target Operating Model (TOM) and organisational processes to align with new ways of working
• Manage the business side of people change, tasks, and processes to support the organisation’s change agenda
  
  

What you need to have:

• Strong business analysis, organisational design, and process improvement experience
• Proven track record in business transitions or transformations
• Experience in Agile and Waterfall methodologies to complete requirements gathering & testing
• Experience in the building of implementation artefacts such as policies, procedures, system user documentation, communication and training material
• Excellent stakeholder relationship and communication skills (written and verbal)
• Strong documentation, presentation, and negotiation skills
• Strong understanding of operational efficiency and cost management principles
  
  

What makes you stand out:

• Experience in large-scale transitions or transformations
• Familiarity with Centre of Excellence (COE) frameworks and best practices
• Knowledge of change management principles and practices
• Previous experience within an insurance brokerage environment
  
  

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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