Air Aroma is a scent marketing agency with 7 offices worldwide and over 20 years of experience. Specialising in a niche and exciting marketing field, we help our clients engage with their customers in unique and innovating ways. As an industry leader with a dedicated team of perfumers, storytellers, and designers, we’ve created scent marketing strategies for some of the world’s most well-known and luxurious brands. We believe in impactful experiences, inspiring spaces, elevated design, and meaningful connections.
About The Role
Our company is searching for a junior admin candidate who can offer reliable support to our Finance team in our established bayside HQ offices.
Working closely with the Finance & Sales Team and other departments, our new Junior Admin Assistant will learn the ropes of invoicing and administration functions globally (including for Australia, Dubai, Netherlands offices). Main functions include:
Administrative support to the Finance Team
Preparation of daily invoices for sales team including sending invoices to client for payment in Xero
customs invoice preparation and other ad hoc administrative duties related to freight as needed to assist production team
Maintain & Manage CRM (Salesforce) and Customer replenishment Orders via stock management system (AAOS)
Follow up with clients when automated monthly payments fail via direct debit and credit card to obtain new payment method and new card to be uploaded in portals.
Supporting to obtain payment authorization forms for all historical client contracts to ensure all clients have selected payment methods for contracts
Using our stock management system to communicate with team members when orders have been invoiced
Customer service and supporting our customer needs via phone, email, in person
Obtaining payments via Payment Authorization Forms including Direct Debit and Credit Card and processing payments in various global currencies (AUD, USD, EUR, GBP) through various payment portals such as Stripe, GoCardless, NAB Transact and PayPal.
Customer record maintenance in Xero
Any other admin tasks as requested by our Finance team
This is a newly created role to support our expanding team and company growth, and presents the successful candidate with the opportunity to use their finance or customer service flair, while working in a creative & energetic environment. You will enjoy being based at our chic bayside offices. Extra perks include a MacBook laptop, professional development and company discounts.
About you:
You have experience in accounts receivable and are a strong communicator. You should have a flair for numbers and have excellent customer service skills.
The Successful Candidate
To be successful in this role, you will need:
Excellent professional communication skills, both verbal and written
Experience using Xero and excel is preferred but not essential
Strong attention to detail required
Be Responsible, honest and trustworthy
Well organized and efficient and the ability to multi-task
If you think you can add a touch of sparkle to our team, please apply now!
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Advertising Services
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