HOTEL THE LEBEN OSAKA Reviews

Response from Property: Thank you very much for staying at HOTEL THE LEBEN OSAKA.We are glad to hear that you had no inconvenience during your stay.All of the rooms in our hotel are equipped with TVs with information.You can also request information on the availability of laundry facilities and additional amenities and items for rent from the TV, so you can make your requests while relaxing in your room.If you ever have the opportunity to visit Osaka again, we would be happy to welcome you back to our hotel.We look forward to welcoming you again.HOTEL THE LEBEN OSAKA

Response from Property: Dear Cammmmyc,Thank you for sharing your experience at our hotel. We are delighted to hear that you had a good experience with us.We appreciate your positive feedback about the polite and friendly service from our front office team. Providing excellent customer service is a top priority for us.We are also glad that you found the hotel's location to be convenient, and that you were comfortable in your room and bed. Ensuring our guests have a comfortable stay is very important to us.Thank you again for your review. We look forward to welcoming you back to Hotel The Leben Osaka in the future.Best regards,Guest relationsHotel The Leben Osaka

Response from Property: Thank you very much for choosing our hotel from among many hotels.We are very honored that you liked our hotel enough to recommend it to others in Osaka.As you said, our hotel is located within walking distance to Dotonbori and the Shinsaibashi shopping district, making it the perfect location for sightseeing and shopping.We look forward to serving you with even greater hospitality the next time you stay with us.Thank you very much.HOTEL THE LEBEN OSAKA

Response from Property: Dear valued guest,Thank you for sharing your wonderful experience! We are delighted to hear that you had a fantastic stay with us. Despite the rainy weather during your check-out, we are glad that our front desk staff went above and beyond to provide you with umbrellas, ensuring your comfort and convenience. We understand the importance of going the extra mile for our guests.We are also pleased to know that our hotel's central location allowed you to easily explore nearby dining options and find delicious meals. It's great that you found the room spacious, clean, and tastefully decorated, providing a cozy retreat after a day of city exploration. We strive to create a comfortable and relaxing environment for our guests.Exceptional customer service and thoughtful amenities are our top priorities, and we are thrilled that you found them enjoyable. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Osaka.Best regards,Guest relations

Response from Property: Thank you very much for choosing HOTEL THE LEBEN OSAKA from among many hotels.We are very relieved to hear that your stay at our hotel was very satisfactory.We are pleased to read your glowing and enthusiastic evaluation of our hotel and that you liked our hotel. Thank you very much.We are constantly improving everything from amenities to room conveniences to ensure that all of our guests are pleased with their stay.We hope you will consider staying with us again when you travel to Osaka.Our staff looks forward to serving you.We also appreciate your compliments on our staff's service regarding your lost and found bag.All of us will do our best to assist you in any way we can, so please do not hesitate to contact us at any time.Thank you very much for your time.HOTEL THE LEBEN OSAKA

Response from Property: Dear valued guest,Thank you so much for the fantastic review of your family's stay with us. We're thrilled to hear that your experience was truly exceptional in so many ways.Our prime location, modern facilities, complimentary refreshing drinks, and thoughtful personal care items all seem to have been a perfect fit for your needs. But most importantly, we're grateful that Ms. Fuiji's assistance in locating your lost iPad went above and beyond your expectations. Providing personalized, attentive service is a top priority for our team.Reviews like yours are the highest praise we can receive, as they validate our efforts to create memorable experiences for our guests. Thank you again for taking the time to share this wonderful feedback. We are look forward to welcoming you and your family back in the future.Your sincerely,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Linkes,Thank you for your review! We're thrilled to hear that you had a wonderful stay with us. We sincerely apologize for any inconvenience you experienced while trying to book a big taxi. We would like to inform you that currently, we do not have a collaboration with big van services, which is why they need to be booked at least one day in advance.We truly appreciate your understanding in this matter. Your feedback is extremely valuable to us as we continuously strive to enhance our services. If there's anything else we can assist you with or if you have any additional suggestions, please don't hesitate to let us know. We highly value your patronage and we look forward to the opportunity of welcoming you back for another enjoyable stay in the near future.Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Mike kkl, Thank you for your review! We're glad to hear that you found our location convenient. It's great to know that the metro station is only a 6-minute walk away. We're also pleased that you found the room spacious and clean. Providing a comfortable and clean environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back in the future.Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear K K Lam,Thank you for choosing our hotel for your stay in Osaka, and for taking the time to leave a review.We greatly appreciate your feedback and are glad to hear that you had a positive experience with us.We are thrilled to hear that you found our hotel's location excellent, with convenient access to shopping areas and a short 5-minute walk to the nearest MTR station. We appreciate your positive feedback and are delighted that you plan to reserve with us again on your next trip to Osaka.We look forward to welcoming you back and providing you with another enjoyable stay. If there is anything else we can assist you with, please do not hesitate to let us know.Best regards,Guest serviceHOTEL THE LEBEN OSAKA

Response from Property: Dear Thank you very much for your review! We're thrilled to hear that our hotel was suitable for your family and that you found the room to be spacious, nice, and clean. We're also happy to know that you were able to enjoy watching YouTube on the TV directly. We apologize for any inconvenience you experienced with our limited washing machines, but we're pleased to hear that you appreciated our free skin care amenities on the ground floor, as well as our free coffee and detox water during certain periods.We also wanted to inform you that starting this July, we are offering a summer limited ice tea service for our guests. We hope that this new addition will help you feel even more relaxed and refreshed after a long day of exploring the city.Thank you for choosing our hotel and for your valuable feedback. We can't wait to welcome you back in the future and provide you with another comfortable and enjoyable stay.Best regards,Guest serviceHOTEL THE LEBEN OSAKA

Response from Property: Dear Mr./Ms.Yap Chin, Thank you for your review! We're delighted to hear that our staff was helpful and provided great customer service. We strive to ensure that our guests have a pleasant and enjoyable stay. It's also wonderful to know that you found the facilities to be satisfactory and that our location is convenient for shopping and dining. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Valued guest , Thank you for choosing to stay at HOTEL THE LEBEN OSAKA and for taking the time to share your accommodation experience with us.We're thrilled to hear that you found our hotel's location to be very good. It's great to know that the superior room provided ample space and was clean. We take pride in ensuring our rooms are spacious and well-maintained to provide a comfortable experience for our guests.We appreciate your positive feedback, and we hope to have the opportunity to welcome you and your family again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon!Best regards,Guest relationsHOTEL THE LEBEN OSAKA