Xinnanshan Hotel

Xinnanshan Hotel Reviews

Xinnanshan Hotel

Building T4, Qiaochengfang, No.4080 Qiaoxiang Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Xinnanshan Hotel
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Xinnanshan Hotel Guest Reviews

4.7/5
Outstanding
2085 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2085)
Positive reviews(2050)
Reviews with photos/video(61)
Friendly front desk staff(258)
Classy environment(106)
Easy to get around(63)
Delicious breakfast(62)
Perfect for business trips(34)
Convenient for shopping(26)
Near shopping area(25)
Amazing natural light(11)
Negative reviews(35)
J Chang
Executive Twin Room
Stayed in Oct 2022
Business travellers
14 review
5.0/5
Outstanding
Posted on Nov 5, 2022
A lot of food selection around
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快。
Lvyi
Deluxe Family Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel's Tang Tang Xiao Wu has a very good service attitude, the room is clean and spacious. The hotel is very new, there is a shopping mall downstairs, and it is convenient for eating.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Deluxe King Room
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room facilities are very new and smart The front desk staff Xiao Wu and Xiao Lai are very enthusiastic and friendly. The guy who helped with the luggage was also very proactive and polite.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Executive Twin Room
Stayed in Nov 2024
Family
6 review
2.2/5
Posted on Dec 16, 2024
The location is good, 20 minutes walk from the subway. But the service attitude is very poor, indifferent, and they even asked for a 200 yuan deposit. There are no high-end products in the room, and there are few breakfast options. There is nothing to eat after 9 o'clock. It is not worth more than 600 yuan a night. I will not come next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇入住新南山酒店,給您帶來不好的入住體驗我們深感抱歉,入住期間有任何問題您都可以第一時間聯繫酒店,我們向來重視口碑宣傳,更重視每一位客人的切身感受,我們新南山酒店將會繼續努力,用心服務好每一位賓客,期待再次與您相遇
wong_shirley04
Deluxe King Room
Stayed in Nov 2024
Business travellers
28 review
4.5/5
Great
Posted on Dec 12, 2024
Xiao Tao and Xiao Hu at the front desk were very helpful. They upgraded my room to a comfortable one. I could have left at night, but because it was so comfortable, I stayed another night. The only drawback is that there is no free parking. I paid a parking fee of 100 yuan.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Executive Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel staff are super nice, especially the middle-class girl and the security guard. I am very grateful to them for solving the difficulties we encountered. There are many beautiful restaurants around the hotel, so we can relax.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Anonymous User
Executive Twin Room
Stayed in Aug 2024
Business travellers
15 review
4.8/5
Amazing
Posted on Sep 30, 2024
The hotel is very new, the room facilities are very clean. There are a variety of commercial areas downstairs, including McDonald's, Chen Pengpeng, and other food and beverage outlets.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Tianxiahehefeng
Executive Twin Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
First of all, the hotel is in a very good location in Nanshan District. It is not far from the high-speed rail station and Futian Port. The check-in staff, Xiao Sun and Xiao Wen, were also very warm and thoughtful, and responded seriously to all questions raised. The overall experience of the hotel is good, and I will choose it again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Guest User
Executive Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The view from the corridor and the room is very good. This time the room faces the garden. The Ctrip butler is very helpful and helps solve some problems at critical moments. The front desk on the first floor also handled it in a timely manner, so this time the check-in experience was very good. There is indeed a little shortcoming downstairs, that is, parking is limited to two hours. It would be great if there could be more parking time. Overall, the transportation is quite convenient. There is a small shopping mall downstairs, which is not big, but it is enough for eating. It would be even better if there is a small supermarket.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Solo travellers
68 review
4.5/5
Great
Posted on Jul 6, 2024
The hotel facilities are good and the price/performance ratio is very high. Vehicle access is a little inconvenient. The decoration and maintenance of the room are good. The bed is very comfortable, an unexpected surprise
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
EthanGu
Deluxe Twin Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The air conditioning in the south-facing room was a little weak, but everything else was very satisfactory. The front desk staff, Xiao Wang and Master Jiang, were great, and they even changed us to a family room for free. The service was very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住深圳新南山酒店並分享您的入住體驗,您對酒店前台服務方面的肯定,是我們繼續提供優質服務的最大動力!非常感謝您對我們員工的認可和讚揚,這也將是對我們員工最大的鼓勵,我們將繼續努力為更多的顧客帶來更加温馨舒適的入住環境,期待與您的下一次相見!祝您生活愉快
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
I like Tangtang Lulu's service, which is meticulous and thoughtful, and careful in issuing invoices. Xiao Sun and Xiao Tang at the front desk are warm and thoughtful. The hotel environment is beautiful, and the rooms are clean and comfortable. It is a very good hotel, recommended to stay, Xiao Sun and Xiao Tang give a thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
shu on
Deluxe King Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The room here is spacious, clean and well-equipped with refrigerator, electric water cooker,... The waiters are courteous and provide breakfast with fresh ingredients and many choices, including porridge, noodles, noodles, rice, and fruit desserts. There are also many choices of drinks, including soy milk, fresh milk, coffee... Opposite the hotel is a shopping mall with a variety of merchandise stores and restaurants. There are also sports ground facilities nearby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing New Nanshan Hotel and sharing your stay experience. The hotel is located in Nanshan District, Shenzhen, a fashionable and charming city, in the large ecological commercial complex Qiaochengfang Park, 5 minutes' drive from Window of the World, Happy Valley, and Overseas Chinese Creative Park, with convenient transportation. We look forward to your visit again, and we will spare no effort to create more comfortable and unforgettable memories for you. With the most sincere greetings! New Nanshan Hotel Shenzhen
kingvito
Deluxe King Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 16, 2024
The hotel is located in a relatively quiet park, the environment is quite good, the room is quite clean, the supporting facilities are relatively complete, the service attitude of the staff is very good, especially to give a thumbs up to Xiao Wen's service
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing New Nanshan Hotel and sharing your stay experience. The hotel is located in Nanshan District, Shenzhen, a fashionable and charming city, in the large ecological commercial complex Qiaochengfang Park, 5 minutes' drive from Window of the World, Happy Valley, and Overseas Chinese Creative Park, with convenient transportation. We look forward to your visit again, and we will spare no effort to create more comfortable and unforgettable memories for you. With the most sincere greetings! New Nanshan Hotel Shenzhen
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel has an elegant environment, clean rooms, good service attitude, rich and varied breakfast, and a very humane service concept. It is worth promoting. I like it. I will choose here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Nanshan Hotel and sharing your stay experience. Your affirmation of the hotel's front desk service is the biggest motivation for us to continue to provide quality services! Thank you very much for your recognition and praise of our employees, which will also be the greatest encouragement to our employees. We will continue to work hard to bring more customers a warmer and more comfortable stay environment, and look forward to seeing you next time! I wish you a happy life
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