Our cat is now a big fan of Anke De Prijck from Edgard & Cooper | B Corp. So are we, and we are also fans of Bart Dieusaert from Etex, Johan Van Sant from ADPO Group Nv, and Sumit Gupta from Barry Callebaut Group. Why? They all shared practical and actionable stories at our recent Gumption Cafés about complex and inefficient business processes, and how to solve them without major investments. The attendees feasted, too—not of the contents of Edgard & Cooper's goodie bag, but rather of the cases. These were stories from various sectors and operational departments, just like the audience. Yet, that diversity was what made it enriching. Quick wins are primarily about how you view processes and people. That's always the foundation of a really good solution. It was great to see how storytellers and participants continued to discuss and share experiences long after the events. Here are the cases: • ADPO: customers schedule their own timeslots to load and unload trucks. • Eltra: intelligent handling of customer complaints, debit, and credit notes. • Etex: EU-mandated reporting on the use of recycled materials. • Edgard & Cooper: automation of the sales order entry process. • Barry Callebaut: optimal utilization of tank capacity for liquid chocolate. Keep an eye on our page to read all the stories soon. #innovation #quickwins #efficiency #automation #digitaltransformation
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