Waylay

Waylay's new Xperts IoT CRM delivers IMMEDIATE and IMPACTFUL benefits for Data Center, Service Operations, Telecoms, Manufacturing, Process Plants and Utilities owners. Click here to Play Xperts Video: https://lnkd.in/dDkhWg5U For a quotation or demo appointment please email: sales@waylay.io #genai #customerservice #fieldservice #iot #industry40 #dataCenter #iiot #Industry40 David Hart Mark Hatam Inge Craninckx Viren Shah (He/Him) Julio Bellinassi Alessio Schiavone Mandar Deo Rob van Kranenburg Helen Yu Simon Trend Johan Müllern-Aspegren Rajesh Iyer Niraj Parihar Roald Borré Aruna Pattam Ankur Jindal Pratik Ravani Brad Keywell Jürgen Weichenberger Kevin Nolan Bhavin Patel Werner Vogels Sawan Gilda Hartmut Puetz John Campion Bill Coughran Erik H. Smith Philip Kirk Nate Prodromou Kris Jansen Neil McRae Hedwig Maes Ian Cowan Barry O'Shea Ken Forster

AI Agent vs Agentic Workflow, what's the difference? Let me break it down for you... Though both of them sound very similar, What are the core differences between AI Agents and Agentic Workflow? In a few words, AI agents are autonomous systems that perform tasks with minimal human intervention. At the same time, agentic workflow is the coordinated process where multiple agents work together to achieve a goal in a defined context. But that's not all, Let's see what the other differences between them are: 1️⃣ Main Focus: AI Agents - Act independently or in collaboration to achieve goals. Agentic Workflows - A structured processes that allow LLMs to execute a series of steps or use multiple agents to tackle complex tasks. 2️⃣ Reasoning & Prompting: AI Agents - Rely on the model's pre-trained or inherent abilities. Agentic Workflows - Leverage advanced techniques like Chain-of-Thought, self-reflection, and contextual reasoning. 3️⃣ Memory: AI Agents - Utilize episodic or persistent memory to store past interactions and improve future responses. Agentic Workflows - Rely on structured data passing (e.g., step-by-step updates) 4️⃣ Scalability & Adaptability: AI Agents - Can be scaled by deploying multiple agents, but their capabilities are limited to their individual design. Agentic Workflows - Offer better scalability, as agents can handle larger tasks by breaking them down and working collaboratively in a distributed system. 5️⃣ Task Handling: AI Agents - Executes Tasks as its main priority and are very task-focused Agentic Workflow - Workflow-focused and breaks down complex tasks into manageable logical steps. 6️⃣ Communication: AI Agents - Can communicate using agentic protocols, but interaction is typically limited to single-agent contexts. Agentic Workflows - Allow communication across multiple agents or systems, often using APIs, shared memory models, or other integration protocols. 7️⃣ Collaboration: AI Agents - Collaboration is optional for individual agents, as they can function autonomously. Agentic Workflows - Collaboration is essential—agents share tasks and work together to achieve a common goal. 8️⃣ Optimization & Efficiency: AI Agents - Focus on individual improvement, often improving their responses or performance. Agentic Workflows - Optimize task execution across multiple agents, ensuring collaboration increases efficiency and task completion. 🔍 Real-World Examples: AI Agent: Microsoft’s CoPilot Agents, Anthropic’s Computer use Agentic Workflow: Using CoPilot to book a flight, Building a full-stack web app using Bolt.new What are your thoughts on AI Agents and Agentic workflows? Let me know in the comments below 👇 Please make sure to, ♻️ Share 👍 React 💭 Comment to help more people learn P.S Check comments for references

We couldn't be there in person, but we're absolutely thrilled to celebrate this incredible team's Phase II success at Innovate Asia 2024! 🌟 Winners of the Open Innovation Catalysts - Innovative & Futuristic Here's what the team has been working on: A GenAI-powered toolkit for network and service management designed to empower telecom operators with AI-driven intelligence. The ultimate vision? Leveraging machine learning, advanced analytics, and automation, this innovative solution aims to build a smarter, more resilient telecom infrastructure - one that thrives in the face of environmental and operational hurdles. Clarity Global, EITC (DU), Huawei, Panamax Inc., PLDT, Smart Communications, Inc., Sri Lanka Telecom, Nart Informatics - TechNarts, Tech Mahindra, TurkNet, Waylay #InnovateAsia #AI #ArtificialIntelligence #DigitalTransformation #TelecomInnovation #Future #Telecom DTW - Ignite TM Forum

We’ve reached the conclusion of the CAATS project, where we explored the challenges of context- and physics-aware AI models 🤖 for anomaly detection in machine drivetrains. To mark this milestone, the project consortium gathered today to wrap up the initiative and share our developed methods with the wider world 🌍 too. As the highlight of the event, we showcased a live demonstration of the AI-driven anomaly detection solutions in action at our Flanders Make research lab in Leuven. 🚀 Thank you to the entire consortium Bekaert, Waylay, Sentigrate, Oqton, VINTECC, KU Leuven, Flanders Make 💪 👍 👏 It has been a great pleasure to lead this project and collaborate with such an outstanding team! 🔝 Artyom Sivkov, Jens Desmet, Dries Lorent, Cristian Enrico Capalbo, Thomas Willemot, Pieter Bovijn, Lavinius Ioan Gliga, Carlos Tiana Gómez, Théo Tuerlinckx, Kerem Eryılmaz, Niels Divens, Ted Ooijevaar, Peter Karsmakers, Lode Vuegen, Maarten Meire, Rik Vaerenberg, Ali Hosseinli, Achilleas Achilleos, Fabrizio De Fabritiis, Konstantinos Gryllias, Patrick Debal

🌟 Success Story: Waylay’s Seamless Migration to AWS with CloudNation 🌟 Waylay sought to enhance connectivity with their AWS-based clients by migrating from Google Cloud Platform (GCP) to Amazon Web Services (AWS). Their goal: improved performance, scalability, and market opportunities. We crafted and implemented a multi-account, multi-region AWS architecture powered by Elastic Kubernetes Service (EKS)—ensuring scalability, resilience, and exceptional performance. We’re proud to have been part of this journey and look forward to seeing what Waylay achieves next! #CloudMigration #AWS #CloudNationKnowsHow

A Remarkable Multi Agent Builder Milestone has been hit by Waylay. This is extraordinarily complex but made simple for you by our superb team. Expert CRM's is the next big thing. Congratulations Veselin Pizurican and to all our colleagues at Waylay. There is a long queue for demo's so sign up now here: https://lnkd.in/eySxTE2v or email us @ sales@waylay.io #agentic #Multiagents #genai #ai #fieldservice #customerservice #predictiveanalytics #rpa #UI #Iot #industry40 #serviceassurance Brad Keywell Taksina Eammano Philip Kirk Kris Jansen Mandar Deo Bill Coughran

The combined power of Waylay + our new Xperts CRM delivers a 5X increase in Service Agent Productivity + $54m p.a. per 1,000 technicians in savings. Do the maths as it's a no brainer! Click here to learn more: https://lnkd.in/ekM4Nah3 To book a demo contact: sales@waylay.io #casemanagement #contactcenters #CCaaS #CPasS #genai #fieldservice #predictivemaintenance #assetmonitoring #assethealth #iiot #iot #cio #cto #callcenter #fieldservice #aftersales #customerservice #industry4

Waylay Service Operations Automation Platform Generates 120% ROI in the first month in production and 267% every month thereafter. Talk to our customers Yokogawa, Tetra Pak, Atlas Copco, Tata Communications, AGCO Corporation etc Contact us to book a demo @ info@waylay.io To learn more click here: https://lnkd.in/eD7Yb6QY #customerservice #fieldservice #iot #genai #predictiveanalytics #contactcenter #CCaaS #casemanagement #ai #technicians #cto #cio

Learn how new life is being injected into #smartfactory innovation by the Waylay blueprint. A great customer example being Tetra Pak To book a demo email us @ info@waylay.io or click here to learn more: #smartmanufacturing #IIot #industry40 #ai #genai #datacenters #robotics #automation #assethealthmonitoring #predictiveanalytics #IoT #smartfactory #manufacturing https://lnkd.in/diWUtcVV

Telecom CSP's have a new weapon to improve wifi service quality with Waylay's new multi-vendor platform (Cisco Meraki, Juniper Networks, HPE Aruba Networking etc) which is setting new standards. https://lnkd.in/eQWtHtHZ To book a demo please contact us @ info@waylay.io To learn more about waylay's GenAI capabilities built into the system - visit here: https://waylay.ai/ #telecom #network #nms #wifi #genai #ml #ITOPS #CTO #CIO TM Forum #NOC #serviceassurance #faultmonitoring #QoS #datacenter #IT #signalquality #ai #devops