We are looking for an Inside Sales Agent who will play a critical role within the Belgian Sales Team, in order to pro-actively generate sales by working with viva.com's customer base. You will increase our product/service footprint, retain customers looking to close their account and reignite sales activity. You will work with the wider Sales/Customer Services/Technical teams to execute sales strategies, engage with customers, promote viva.com's full range of services, identify customer needs, negotiate best outcomes for both viva.com and the customer and close deals.
Why viva.com?
Viva.com is Europe's first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets. It is the payment institution with the largest footprint in Europe. Viva.com's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable cashless economy, the Organisation delivers digital payments services across three different time zones, in 17 languages and 9 currencies, featuring over 40 payment methods. Harnessing the power of revolutionary technologies, such as the viva.com | Terminal app and Smart Checkout Payment Gateway.Viva.com provides an omnichannel solution, that offers seamless, conversion-boosting and secure ways to process online and in-person transactions, streamlining business operations and enhancing the customer experience.
Learn more at viva.com
Key Responsibilities:
Contact prospective customers (outbound calling) to drive awareness of the Viva.com offering and competitive advantage
Conduct screenings for potential customers
Support customers during the onboarding process, deal structuring and negotiating to close the sale
Relationship management for existing and potential customers
Identification of sales opportunities and achievement of sales targets
Deliver high levels of customer service to generate additional sales referrals
Requirements
Previous B2B Sales experience
Experience of working with relevant computer programs (i.e., CRM software), as well as multiple communication channels, including telephone, email, webchat systems
Excellent level of Dutch and good knowledge of English language
Personal Profile:
Excellent communication skills (verbal and written)
Excellent negotiation skills
Ability to work independently and under pressure
A positive approach to objection handling
Benefits
A competitive salary, based on your skills & experience