Exciting News from RokkerX! We’re thrilled to announce the launch of three new services under our Managed Services division: ⏺ Customer Service ⏺ Player Retention ⏺ KYC, AML, Fraud and Payments These services will complement our existing Trading and Operations offerings, with key differentiators that set us apart: 🌍 Independence: We’re not tied to any platform, ensuring bespoke, contextual solutions for every client while keeping their players' operations securely ring-fenced. 💼 Employee Experience: With world-class training and low staff churn, we guarantee top-tier service quality. 🔊 Amplification: Our team integrates seamlessly into our clients' brands, enhancing their overall experience. 📈 Progressive Talent Solution: Our talent progression and learning development platform offers a pathway for skilled individuals to reintegrate into our clients' businesses. 🎯 SLT Experience: Our leadership team boasts decades of industry experience, proven by our ability to scale from start-up to full operation for a Tier 1 client in just 3 months. Stay tuned this week as we’ll be sharing further details on each individual service! To find out more now simply DM Will Shallish or email sales@rokkerx.team. #RokkerX #ManagedServices #iGaming #CustomerService #PlayerRetention
RokkerX
Strategic Management Services
Global Managed Services in Customer Support, Player Retention, Trading & Operations, and KYC, AML, Fraud and Payments.
About us
RokkerX is the Managed Services division of Rokker, dedicated to empowering a global community of individuals and businesses to unlock their potential and achieve their goals.
- Website
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https://www.rokkerx.team
External link for RokkerX
- Industry
- Strategic Management Services
- Company size
- 51-200 employees
- Headquarters
- Sofia
- Type
- Privately Held
- Founded
- 2023
Locations
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Primary
Sofia, BG
Employees at RokkerX
Updates
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RokkerX reposted this
STOP SCROLLING 🛑 FocusOn: Special ICE Edition is Here! The wait is over—our special FocusOn ICE Edition is live! 🎉 This edition is packed with insights about some of our amazing clients attending ICE Barcelona 2025. Discover what they’re showcasing and where to find them. With ICE’s exciting new venue and dates, this year’s event is gearing up to be a good one. 💼 Need an introduction? The GameOn team is here to help. Reach out to anyone featured in FocusOn directly or let us help facilitate a meeting. 📖 Give our FocusOn ICE Edition a read, and we will see you in Barcelona! Playbook Fusion BETER Peter & Sons PandaScore ICONIC21 Bitblox Games Wiztech Group Kiron Interactive Golden Whale Spribe Intelitics Software Blaze Gaming Silverback Gaming Acquire.bet Gaming Corps TESTA Solitics Booming Games Red Desert Games Slammer Studios Black Cow Technology RavenTrack BGaming Fujitsu Fincore Ltd LiveSpins MightyTips Quanta Stakelogic VentureMax BETBAZAR Bede Gaming Swintt Neosurf RokkerX Rubystone Awager Playnetic Rival - Let the Games Begin / Celebrating our 20th Anniversary CogniPlay Elantil First Look Games #FocusOn #ICE2025 #GameOn #GamingIndustry #BarcelonaEvent
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With less than a week until #ICEBarcelona, now is the perfect time to schedule a meeting with us! Let’s explore how our Global Operational Managed Services can address your challenges, craft innovative strategies, and take your business to the next level. From Customer Support and Player Retention to KYC, AML, Fraud & Payments, and Trading & Support - we’ve got you covered. DM Will Shallish to arrange a meeting and take the next step toward iGaming excellence! #iGaming #ManagedServices #Payments #KYC
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At RokkerX, we’re proud to bring our operational expertise to the US sweepstakes market, building on our proven success in the sportsbook sector around the globe. With the growing demands expected in Q1, we’ve tailored our global, independent Managed Services to meet the unique needs of sweepstakes operators. Here’s how we can support you: 🎧24/7 Player Support •Around-the-clock assistance tailored to the sweepstakes operator's requirements •Flexible service provision to allow teams to scale in line with your operations, supported by dedicated, knowledgeable staff •Expertise in handling prize redemptions, game rules, and more, all while amplifying your brand 🎯Player Engagement & Retention •Proactive bonus management strategies to keep players engaged •Personalised communication and loyalty initiatives designed to drive retention •Proactive monitoring of geo-locked players 🛡️Risk & Fraud Management •Robust anti-fraud processes to enhance platform trust •KYC and AML support to meet US compliance standards If you’re heading to ICE and would like to find out more, send Will Shallish a DM and let’s take your sweepstakes operation to the next level! #iGaming #Sweepstakes #ManagedServices #PlayerRetention #PlayerSupport
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Are you attending #ICEBarcelona this month? Discover how our comprehensive Global Managed Services can be tailored to meet your unique business goals. From best-in-class operational support to customised solutions, we're here to help you achieve success. DM Will Shallish to schedule a meeting and explore how we can drive value for your business. #iGaming #ManagedServices #PlayerRetention #KYC
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RokkerX reposted this
Kicking 2025 off with some excellent expansion news! https://lnkd.in/ecM7uwds
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🎄Wishing you a Merry Christmas and a Happy New Year from all of us here at RokkerX🎄 As we wrap up 2024, we want to thank our amazing clients and team for an outstanding year. Your partnership and hard work have been the foundation of our success, and we’re very excited for what’s to come in 2025, starting with the launch of our new website and our Bulgaria office expansion at the end of January! Our team in Bulgaria celebrated in style at this year’s Christmas party, enjoying a memorable evening together. We can’t wait to continue growing together and achieving even more in the year ahead. Here’s to continued success, growth, and collaboration in 2025! #HappyChristmas #iGaming #ManagedServices #HighPerformingTeams
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We’re excited to be attending #ICEBarcelona next month and would love to connect to discuss how our Global Operational Managed Services can help scale your business, drive sustainable growth, and minimise risk. If you’re interested in exploring how we can support your success, simply DM Will Shallish to schedule a meeting. #iGaming #ManagedServices #CustomerSupport #KYC
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RokkerX reposted this
2025 is going to be a big one for RokkerX and ICE Barcelona provides the perfect platform to start from! As we continue to expand our operations globally (new team hub coming very soon...), drop me a DM if you'd like to know how RokkerX can take your iGaming operation to the next level in 2025 and beyond with our suite of B2B and B2B2C Managed Services. Excited to see as many new and familiar industry faces as possible there! #ICE2025 #ManagedServices #iGaming #ICEBarcelona
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RokkerX reposted this
🎉 𝗡𝗲𝘄 𝗟𝗲𝗮𝘀𝗲 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗶𝗻 𝗤𝟰 🏢 Avalant advised RokkerX in securing their new office space in the 𝗠𝗼𝗯𝗶𝗔𝗿𝘁 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴, Sofia, tailored to support their growing team. We sincerely appreciate the cooperation with RokkerX’s team, especially Vesna Dudeva, Head of HR (our second collaboration in the past three years), and Yana Stambolieva, Office Manager. Their trust in our capabilities and proactive approach made the process smooth and effective. A big thank you to 𝗠𝗼𝗯𝗶𝗔𝗿𝘁, the landlord, and their team led by Matey Mateev, for their professionalism and support throughout the transaction. Wishing RokkerX continued success in their new office. #Avalant #RealEstate #CRE #NewOffice #RokkerX #OfficeRelocation