RokkerX

Exciting News from RokkerX! We’re thrilled to announce the launch of three new services under our Managed Services division:    ⏺ Customer Service   ⏺ Player Retention   ⏺ KYC, AML, Fraud and Payments    These services will complement our existing Trading and Operations offerings, with key differentiators that set us apart:    🌍 Independence: We’re not tied to any platform, ensuring bespoke, contextual solutions for every client while keeping their players' operations securely ring-fenced.    💼 Employee Experience: With world-class training and low staff churn, we guarantee top-tier service quality.    🔊 Amplification: Our team integrates seamlessly into our clients' brands, enhancing their overall experience.    📈 Progressive Talent Solution: Our talent progression and learning development platform offers a pathway for skilled individuals to reintegrate into our clients' businesses.    🎯 SLT Experience: Our leadership team boasts decades of industry experience, proven by our ability to scale from start-up to full operation for a Tier 1 client in just 3 months.    Stay tuned this week as we’ll be sharing further details on each individual service! To find out more now simply DM Will Shallish or email sales@rokkerx.team.     #RokkerX #ManagedServices #iGaming #CustomerService #PlayerRetention

At RokkerX, we’re proud to bring our operational expertise to the US sweepstakes market, building on our proven success in the sportsbook sector around the globe. With the growing demands expected in Q1, we’ve tailored our global, independent Managed Services to meet the unique needs of sweepstakes operators. Here’s how we can support you: 🎧24/7 Player Support •Around-the-clock assistance tailored to the sweepstakes operator's requirements •Flexible service provision to allow teams to scale in line with your operations, supported by dedicated, knowledgeable staff •Expertise in handling prize redemptions, game rules, and more, all while amplifying your brand 🎯Player Engagement & Retention •Proactive bonus management strategies to keep players engaged •Personalised communication and loyalty initiatives designed to drive retention •Proactive monitoring of geo-locked players 🛡️Risk & Fraud Management •Robust anti-fraud processes to enhance platform trust •KYC and AML support to meet US compliance standards If you’re heading to ICE and would like to find out more, send Will Shallish a DM and let’s take your sweepstakes operation to the next level! #iGaming #Sweepstakes #ManagedServices #PlayerRetention #PlayerSupport

Are you attending #ICEBarcelona this month? Discover how our comprehensive Global Managed Services can be tailored to meet your unique business goals. From best-in-class operational support to customised solutions, we're here to help you achieve success. DM Will Shallish to schedule a meeting and explore how we can drive value for your business. #iGaming #ManagedServices #PlayerRetention #KYC

Kicking 2025 off with some excellent expansion news! https://lnkd.in/ecM7uwds

🎄Wishing you a Merry Christmas and a Happy New Year from all of us here at RokkerX🎄 As we wrap up 2024, we want to thank our amazing clients and team for an outstanding year. Your partnership and hard work have been the foundation of our success, and we’re very excited for what’s to come in 2025, starting with the launch of our new website and our Bulgaria office expansion at the end of January!   Our team in Bulgaria celebrated in style at this year’s Christmas party, enjoying a memorable evening together. We can’t wait to continue growing together and achieving even more in the year ahead. Here’s to continued success, growth, and collaboration in 2025!   #HappyChristmas #iGaming #ManagedServices #HighPerformingTeams

We’re excited to be attending #ICEBarcelona next month and would love to connect to discuss how our Global Operational Managed Services can help scale your business, drive sustainable growth, and minimise risk. If you’re interested in exploring how we can support your success, simply DM Will Shallish to schedule a meeting. #iGaming #ManagedServices #CustomerSupport #KYC

2025 is going to be a big one for RokkerX and ICE Barcelona provides the perfect platform to start from! As we continue to expand our operations globally (new team hub coming very soon...), drop me a DM if you'd like to know how RokkerX can take your iGaming operation to the next level in 2025 and beyond with our suite of B2B and B2B2C Managed Services. Excited to see as many new and familiar industry faces as possible there! #ICE2025 #ManagedServices #iGaming #ICEBarcelona

🎉 𝗡𝗲𝘄 𝗟𝗲𝗮𝘀𝗲 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗶𝗻 𝗤𝟰 🏢 Avalant advised RokkerX in securing their new office space in the 𝗠𝗼𝗯𝗶𝗔𝗿𝘁 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴, Sofia, tailored to support their growing team. We sincerely appreciate the cooperation with RokkerX’s team, especially Vesna Dudeva, Head of HR (our second collaboration in the past three years), and Yana Stambolieva, Office Manager. Their trust in our capabilities and proactive approach made the process smooth and effective. A big thank you to 𝗠𝗼𝗯𝗶𝗔𝗿𝘁, the landlord, and their team led by Matey Mateev, for their professionalism and support throughout the transaction. Wishing RokkerX continued success in their new office. #Avalant #RealEstate #CRE #NewOffice #RokkerX #OfficeRelocation

We’re excited to share that RokkerX Bulgaria is moving to a brand-new office!   In just 18 months, we’ve built a high-performing team in Sofia, making this vibrant city our home base. This move marks a major milestone in our journey, a statement that we’re here to stay and are ready to elevate our game in the market.   Our new office, located at 2, Srebarna Street in the MobiArt Business Center, is more than just a workspace. It’s a reflection of who we are, designed to inspire collaboration, innovation, and team spirit.   As we gear up for the big move in Q1 2025, we’re grateful for our team, partners, and everyone who has been part of our journey so far. #igaming #workspace #team #managedservices #innovation

Our Pre-Sales Consultant Will Shallish is featured in iGamingFuturo iGamingFuture’s latest roundtable, sharing insights on AI’s role in player protection. Read the full article here ➡️ https://lnkd.in/enDM9vjA