IntouchCX

IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg, Manitoba 203,820 followers

We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul.

About us

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Winnipeg, Manitoba
Type
Public Company

Locations

  • Primary

    240 Kennedy St

    Winnipeg, Manitoba R3C 1T1, CA

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  • Leof. Vasilissis Sofias 112A

    Athens, 115 27, GR

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  • 92/1B, Electronics City Phase 1

    Bengaluru, Karnataka 560100, IN

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  • Archbishop Reyes Street

    Cebu City, Cebu 6000, PH

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  • 20th Floor, Edificio Corporativo Centroamerica, Boulevard Centroamerica, Tegucigalpa, Honduras

    Tegucigalpa, 11101, HN

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  • 4th 5th Maximus Towers 2A Raheja Mindspace IT Park Madhapur, HITEC City

    Hyderabad, Telangana 500081, IN

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  • 3542 S Maryland Pkwy

    Suite 200

    Las Vegas, Nevada 89169, US

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  • Araneta Center

    10th-12th, 14th floor. Cyberpark Tower 1

    Manila, Quezon Province 1109, PH

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  • 850 E Altamonte Dr

    Altamonte Springs, Florida 32701, US

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  • La Paz avenue, 3rd Street, Palmira corporate building, Tegucigalpa, Honduras

    Tegucigalpa, 11101, HN

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  • 875 St James St

    Winnipeg, Manitoba R3G 0V9, CA

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  • 905 Waverley St

    Winnipeg, Manitoba R3T 6A9, CA

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  • 1a Pimento Way Floor 1 & 2, Bioprist Knowledge Park Freeport

    Montego Bay, JM

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  • Diagonal 25g #95a - 85

    Bogotá, 110911, CO

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  • 9th Floor, Nuevos Horizontes Business Center, Avenida Principal, Rancho El Coco

    San Pedro Sula, 21102, HN

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  • UP Town Center, Katipunan Ave, Diliman

    Manila, Quezon City 1105, PH

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  • 1302 S Country Club Dr

    Mesa, Arizona 85210, US

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  • 15 Ave. 5-00 Zone 13 WTC Building

    Tower 1

    Guatemala City, 01013, GT

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  • 1 Pimiento Way Suite B202-B203

    Cazoumar , Montego Bay, JM

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  • Manuel Roxas Highway Clark Freeport Zone

    Front Tower 1

    Angeles City , Pampanga, PH

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  • Maadi Technology Park B

    Building 4 Second Floor

    Cairo, Egypt, EG

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Employees at IntouchCX

Updates

  • Happy New Year, IntouchCX community🥳🤍 As we step into the new year, we’re filled with hope, excitement, and gratitude. Here’s to embracing new opportunities, achieving incredible milestones, and creating moments that bring us closer as a community.

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  • Thank you to our global teams for making 2024 an unforgettable year 🌍✨ From exploring new opportunities to achieving remarkable milestones, this year showcased the power of dedication, teamwork, and community. Every achievement, big or small, contributed to our collective success, and for that, we are deeply grateful. Here’s to a 2025 filled with even more growth and memorable moments as one united IntouchCX family. Let’s continue to reach for new heights🚀

  • Our Colombia team wrapped up 2024 in style at Mundo Aventura Park! 🎢✨ Over 1,000 of our incredible employees came together to celebrate our milestones and set the tone for an even brighter 2025. The day was a perfect mix of fun, connection, and teamwork—truly showcasing what makes us IntouchCX. None of this would have been possible without the dedication of our amazing volunteers who made every moment unforgettable. Here’s to the achievements of 2024 and the exciting journey ahead in 2025. Let’s keep creating incredible memories together! 🥳✨

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  • Our year-end celebrations at IntouchCX Cairo were a true reflection of what makes us strong – teamwork, camaraderie, and shared success. 💛✨ From indulging in delicious snacks to bonding as a team, it was a fantastic way to close out the year. As we move forward, we carry this spirit of togetherness and collaboration into the year ahead. Here’s to another incredible year with our amazing team!

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  • This holiday season, we embraced the power of community and kindness. 💞🤗 Our Hyderabad team brought festive energy to life with beautiful carols on every production floor, spreading joy throughout the workplace. Taking the spirit of giving beyond our walls, the team visited Cheers Children Home, where they spent quality time with the kids, shared winter essentials, and distributed snacks. Moments like these remind us of the value of giving back and coming together as a team. Here's to spreading joy, not just during the holidays, but all year long!

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  • Building long-term growth in today’s competitive landscape requires more than just great products, it’s about creating genuine connections with customers. At the heart of this is loyalty, driven by personalized experiences that make customers feel valued. Think about it: a simple act of recognition, or a reward that speaks directly to a customer’s preferences, can transform one-time buyers into lifelong advocates. When paired with AI-powered efficiencies, businesses can unlock even greater potential, turning every interaction into an opportunity to deepen relationships and boost revenue. Curious about how this works? Our latest blog delves into strategies to foster loyalty while driving sustainable growth. Check it out👇

    Harnessing AI and High-Touch Experiences for Business Success

    Harnessing AI and High-Touch Experiences for Business Success

    IntouchCX on LinkedIn

  • At our Bogotá campus, we celebrated the holiday spirit with a heartwarming Volunteer Day! We welcomed 50 inspiring individuals with Down Syndrome from “Corporación Síndrome de Down” for a day filled with creativity and connection. Supported by our incredible employee volunteers and dedicated allies, the event featured gift-giving, games, dancing, and painting activities. 🎁🎨💃 This day embodied the mission of our BrainPower community, fostering understanding, celebrating neurodivergence, and showing how inclusion creates meaningful impact. A huge thank you to everyone who contributed their time, energy, and hearts—you reminded us why kindness and community matter. Together, we proved once again that at IntouchCX, We Have Scale & Soul.

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  • Our Honduras Christmas Party was a night to remember🕺🥳 With exciting raffles, dazzling lights, and non-stop dancing, it was a joyful celebration of camaraderie, connection, and the holiday cheer that defines our IntouchCX spirit.  Here’s to wrapping up the year in style and stepping into the new one stronger than ever! 💚

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Funding

IntouchCX 3 total rounds

Last Round

Debt financing

Investors

Penfund
See more info on crunchbase