🚀WaitWell isn’t just improving efficiency - it’s transforming busy service organizations across North America. With 5.3 million hours saved and 19 million customers served, we help businesses eliminate wait times, boost satisfaction, streamline operations, and reduce costs. From government offices to healthcare, retail, and beyond, organizations trust WaitWell to create seamless, stress-free, and cost-effective experiences. Ready to level up your service? Talk to us today. #WaitWell #Innovation #CustomerExperience #Efficiency
WaitWell
Software Development
Calgary, AB 2,673 followers
Mobile queue solution. Your customers join your queue from anywhere, wait anywhere and arrive just in time for service.
About us
Transform service operations with WaitWell Queue and Workflow Solution. Digitize the process by which customers book appointments or join a walk-in lineup. Save staff time and reduce stress levels for front-counter team members. Serve more customers without crowding your waiting room and improve the customer experience with tailored automated communication templates and 1:1 two-way SMS texting from within the software. Most importantly, capture data to support better business decision making for your organization.
- Website
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http://www.waitwell.ca
External link for WaitWell
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Calgary, AB
- Type
- Privately Held
- Founded
- 2020
- Specialties
- queue management, visitor management, appointment scheduling, customer reviews, lineup management, waivers & intake forms, crowd control, and QR code check-ins
Products
WaitWell Virtual Queuing and Booking Solution
Queue Management Software
WaitWell Virtual Queue solution allows customers to join a queue using their mobile devices and to use their wait time productively instead of wasting time standing in a physical lineup. For the organization, this means more satisfied customers, less stressed staff and increased efficiency. WaitWell is a robust, multi-faceted solution that allows your staff to deliver a customer experience that delights. Your organization will benefit from the powerful insights in our industry-leading Dashboard and Reports.
Locations
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Primary
#244 1440 52 Street NE
Calgary, AB T2A 4T8, CA
Employees at WaitWell
Updates
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Technology is transforming the way veterinary clinics operate and care for pets! 🐾 Experts Julie Kernohan, RVT, MBA and Tom Kandathil (Veterinary Practice Innovation) share insights on: ✅ Queuing & booking for smoother visits ✅ AI diagnostics for faster, accurate care ✅ Dictation software to streamline records 💡 “New software must be easy to use.” – Kernohan 💡 “Changing the mindset is the biggest challenge.” – Kandathil Read the full article below! #tech #technology #queuesystm #booking #AI #veterinary
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🚀 Simplify event entry with WaitWell’s Event Mode! No more long lines or manual check-ins. Each visitor gets a one-time-use QR code for fast, secure, and seamless entry. Staff can scan codes using any mobile device, making the process effortless. ✔ Real-time queue monitoring ✔ Automated QR code issuance ✔ Customizable intake forms ✔ Powerful reporting & analytics Keep your events running smoothly and efficiently with WaitWell. Watch the full video here: https://lnkd.in/gmb2cDni #EventManagement #QueueSolutions #WaitWell #QRCode
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Manage your entire multi-location business with ease! Take control from one screen and streamline your operations - whether you're in the office or on the go. 📲 No more juggling systems, just smart, efficient management at your fingertips. #BusinessSimplified #MultiLocationManagement #EfficiencyInAction #OneScreenSolution
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🚀 Helping customers faster has never been easier! With WaitWell, visitors can upload documents, make payments, and sign waivers - all while they wait. ✅ No more long lines just to fill out forms or pay at the counter - everything is ready when they reach the front! #WaitWell #SmartWaiting #TimeWellSpent #NoMoreLines
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Running a medical clinic can be challenging, but your patients deserve more than long wait times and uncertainty. With WaitWell, you can streamline operations, reduce staff stress, and provide patients with the seamless, efficient care they expect. Our queue management system keeps appointments organized, ensures no patient is overlooked, and allows your team to focus on delivering top-quality healthcare. Let WaitWell help you put patient care first while keeping your clinic running smoothly! Learn more: https://hubs.la/Q036jBbB0 #PatientCare #ClinicEfficiency #QueueManagement #WaitWell
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📊 Make the most of WaitWell’s 34+ reports Track wait times, service volume, and more to optimize operations. Watch our video to see how to use key reports and improve your workflow! 👉 Watch now: https://lnkd.in/g7Nv4mkA #Efficiency #Innovation #WaitWell
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🎥 See how University at Buffalo simplifies student services Discover how 1Capen & 1Diefendorf make student support faster and easier with innovative tools like WaitWell. 👉 Watch now to see how we’re improving the student experience: https://lnkd.in/gEchKa_c #UBuffalo #StudentSuccess #Innovation
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🎉 University at Buffalo revolutionizes student services with WaitWell! The University at Buffalo’s one-stop centers have transformed student services with WaitWell’s digital queue management system. ✅ Wait times significantly reduced ✅ Lineups eliminated with remote queuing ✅ Staff efficiency and collaboration improved By enabling students to join queues remotely and providing real-time updates, WaitWell has created a smoother, more student-centered experience. Staff now resolve issues faster with better tools and data-driven insights, optimizing service delivery during peak times. Read the full case study here: https://lnkd.in/gvRjRGRT #HigherEd #CustomerSuccess #QueueManagement #StudentExperience
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