WaitWell

WaitWell

Software Development

Calgary, AB 2,581 followers

Mobile queue solution. Your customers join your queue from anywhere, wait anywhere and arrive just in time for service.

About us

Transform service operations with WaitWell Queue and Workflow Solution. Digitize the process by which customers book appointments or join a walk-in lineup. Save staff time and reduce stress levels for front-counter team members. Serve more customers without crowding your waiting room and improve the customer experience with tailored automated communication templates and 1:1 two-way SMS texting from within the software. Most importantly, capture data to support better business decision making for your organization.

Website
http://www.waitwell.ca
Industry
Software Development
Company size
11-50 employees
Headquarters
Calgary, AB
Type
Privately Held
Founded
2020
Specialties
queue management, visitor management, appointment scheduling, customer reviews, lineup management, waivers & intake forms, crowd control, and QR code check-ins

Products

Locations

Employees at WaitWell

Updates

  • View organization page for WaitWell, graphic

    2,581 followers

    🎥 Attention medical professionals! We're excited to share our new video created for healthcare providers who want to manage patient flow more efficiently and enhance their quality of care. 💡Below is a little snippet of what you'll see in the video! Here’s what medical professionals love about WaitWell: ✅ Empower patients to join walk-in queues or schedule appointments online with ease. ✅ Simplify navigation for multi-location clinics with our service locator map, allowing patients to find nearby clinics, check wait times, and receive real-time updates. ✅ Customize your system to effortlessly accommodate walk-ins, appointments, or a combination of both. Our intuitive platform is designed for busy healthcare teams, helping you focus on what truly matters: delivering exceptional patient care. 👉 Watch the video now to see how WaitWell is transforming the heatlthcare industry! https://lnkd.in/ghk3sjJW #HealthcareInnovation #PatientExperience #QueueManagement #WaitWell

  • View organization page for WaitWell, graphic

    2,581 followers

    🐾 Make every interaction hassle-free For a limited time, get free queuing and booking with WaitWell when you use our integrated payment system. ✨ Automated booking for stress-free scheduling 💳 Upfront payments to simplify transactions 🤝 Seamless workflow integration for smooth, professional visits ✅ Clients pay at booking for effortless check-ins ✅ Staff focus on care, not collections ✅ High-touch experiences that keep clients coming back 🐶🐱 Happy pets, happy owners, happy team. Don't miss out on this seamless solution for managing your workflow! Learn more: https://hubs.la/Q02ZKgHt0 #PetCareSolutions #VeterinaryLife #StreamlineYourWorkflow #WaitWell #LimitedTime #Veterinary

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  • View organization page for WaitWell, graphic

    2,581 followers

    Pair your Veterinary Practice Management Software (VPMS) with WaitWell’s queue management system to unlock next-level efficiency. ✨ Why Choose WaitWell? ✔ Open API for seamless integration ✔ Detailed reporting to track performance and improve decision-making ✔ Customizable features tailored to your practice From reducing wait times to boosting efficiency and enhancing client satisfaction, integrating WaitWell with your VPMS can transform your practice. Streamline workflows, improve team productivity, and deliver a seamless experience for both staff and patients! Ready to elevate patient care? Let’s get started! 🕒 Read the full article here: https://hubs.la/Q02Z6CDw0 #veterinary #queuemanagement #waitwell #efficiency #vet

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  • View organization page for WaitWell, graphic

    2,581 followers

    ✨ Say goodbye to long waits and hello to happy customers! ✨ Transform your service experience with: ✔️ Virtual queues for freedom & flexibility ✔️ Self-scheduling to cut walk-ins ✔️ Real-time data for smarter staffing ✔️ Notifications to keep customers informed ✔️ Pre-payments & uploads for faster check-ins 🚀 Ready to eliminate wait times? Let WaitWell streamline your operations and delight your customers! Read the full article here: https://lnkd.in/gx4K87Sf #CustomerExperience #QueueManagement #Efficiency #WaitWell

  • View organization page for WaitWell, graphic

    2,581 followers

    📄 Digital waivers & forms make a difference! Hear it from our customers: "Having an online form has empowered new shoppers to be better prepared for their first visit. They can see our guidelines ahead of time, making their first experience less overwhelming." With digital waivers and forms, you can: 🔹 Share important info before arrival 🔹 Reduce wait times and streamline check-in 🔹 Make first-time visits welcoming and stress-free Help your customers feel confident and ready to enjoy their experience from the moment they arrive. 🌟 #DigitalForms #CustomerExperience #WaitWell

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  • View organization page for WaitWell, graphic

    2,581 followers

    📊 Get the inside scoop on experience and efficiency with WaitWell's reporting tools! WaitWell’s advanced reporting features give you powerful insights into wait times, service efficiency, and customer experience, all in one place! Discover how our data-driven reports help you: 🔹 Track peak hours and allocate resources better 🔹 Identify bottlenecks to improve customer flow 🔹 Measure service times to optimize staff performance 🔹 Spot trends to continuously enhance the customer journey With WaitWell, you’re not just managing queues—you’re turning data into actionable insights. 📈 #WaitWell #ReportingTools #CustomerExperience #DataDriven

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  • View organization page for WaitWell, graphic

    2,581 followers

    📢 Are you facing any of these common service challenges? 1️⃣ Customer no-shows - Wondering how to eliminate service bottlenecks and boost your team’s output? WaitWell has solutions to help you stay on track and keep customers engaged. 2️⃣ Staff stress - Service staff often experience high stress from a lack of visibility and control over daily operations. Our approach not only empowers your team but also increases productivity and job satisfaction. 3️⃣ Lack of meaningful data - Data is key to making informed decisions. WaitWell provides the insights you need to optimize service delivery and streamline operations. Plus, we’re committed to helping you enhance your team’s work environment and elevate your customer experience! 🎥 Stay tuned for our new video series where we’ll demonstrate how WaitWell’s solutions address these challenges across different industries. Each episode will focus on practical ways to tackle these issues and improve both staff and customer experiences. Watch the full video here: https://lnkd.in/g5muVjjJ #WaitWellSolutions #CustomerService #OperationalExcellence

  • View organization page for WaitWell, graphic

    2,581 followers

    Queue Management that works like magic 🎃 This season, treat yourself to a better way to wait. Transform your queue management from frightful to delightful with WaitWell's virtual system! • Conjure customers with a single click 🪄 • Let automation cast away the chaos • Track your success with crystal-clear metrics • Give your team the treat of efficiency #WaitWell #QueueManagement #WorkSmarter #CustomerService #SpookyEfficient

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  • View organization page for WaitWell, graphic

    2,581 followers

    Struggling with long lines, miscommunication, or burnt-out staff in your student service center? Discover how WaitWell can transform your operations and elevate the student experience! ✨ In our latest video, Jeff from the WaitWell team breaks down three big challenges faced by student service centers and shows how WaitWell addresses each one: 👉 No-Shows: Minimize bottlenecks and improve staff output 👉 Staff Stress: Boost visibility, control, and job satisfaction for your team 👉 Data Insights: Gain actionable data to optimize decision-making WaitWell’s queue management and booking platform was built to streamline multi-service operations, giving staff more control and creating a smoother experience for students. Don't miss out on how WaitWell can enhance efficiency and simplify service operations! Watch now to learn more: https://lnkd.in/g2FGiU_x 🎥 #WaitWell #StudentServices #HigherEdSolutions

  • View organization page for WaitWell, graphic

    2,581 followers

    🌟 Unlock the power of data with WaitWell! 🌟 Did you know that WaitWell offers over 32 insightful reports plus a real-time dashboard that allows you to access both historical and live data? 📊 Whether you're managing customer flow or optimizing staff schedules, this wealth of information empowers you to make smarter decisions and improve overall efficiency. No more guesswork – with WaitWell, you'll have all the data you need right at your fingertips! 🔍 Learn more: https://hubs.la/Q02VMqYs0 #DataDrivenDecisions #CustomerExperience #WaitWell #RealTimeInsights #OperationalExcellence

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Funding

WaitWell 3 total rounds

Last Round

Seed

US$ 1.1M

See more info on crunchbase