No. 26 Nam Ngu Street, Cua Nam, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Mia Casa by Satori Guest Reviews
4.3/5
Very Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.6
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All reviews(15)
Positive reviews(15)
Reviews with photos/video(5)
Awesome stay(5)
Guest User
Executive Double Room With Balcony
Stayed in Sep 2024
Couples
8 review
4.5/5
Great
Posted on Nov 3, 2024
The minimal style hotel and the room is really nice if they can add a bin in the room and facial tissue by the desk that would be nice. They have provided cups for coffee and tea in the room but no tea spoon. The breakfast choices should be better. Good location and close to Hanoi train station.
Response from Property: Thank you for choosing Mia Casa by Satori and taking the time to leave a review. We appreciate it and it is a great motivation for us to improve our service quality . Hope to welcome you in the next time you're in Hanoi!
Travelwithmandy
Superior Room In Boutique Hotel Nr Hoan Kiem Lake
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Dec 13, 2024
It is my second time staying at this hotel. Simple with nice designs. Bed was comfy and clean bathroom.
Breakfast is bare minimal banana, yogurt and toast, but Hanoi has good food options so it didn’t bother me too much.
Response from Property: Hello, thank you for choosing to stay with us again for this time you're in Hanoi. We’re thrilled to hear that you had a fantastic stay with us. Your recommendation means the world to us. We look forward to welcoming you back for another pleasant stay in the future! Safe travels!
Larry HWJ
Superior Room In Boutique Hotel Nr Hoan Kiem Lake
Stayed in Oct 2024
Business travelers
2 review
3.5/5
Posted on Nov 23, 2024
Breakfast is very limited and everyday is the same. Bread, eggs, ham, coffee, Tea and limited fruit. You need to pay for extra Drinking Bottles Water
Response from Property: Hi Larry, we're sorry to hear that our breakfast options didn't meet your expectations. We appreciate your comments and will work on improving the variety and quality of our breakfast offerings. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Safe travels
ellena
Superior Room In Boutique Hotel Nr Hoan Kiem Lake
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Very clean and friendly staffs. I had a very pleasant experience.
Response from Property: Hi Ellena, thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay with us. Your recommendation means the world to us. We look forward to welcoming you back soon!
NIKITA
Superior Room In Boutique Hotel Nr Hoan Kiem Lake
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It’s a great hotel for the price.
Response from Property: Thank you for choosing Mia Casa by Satori and taking the time to leave a review. We appreciate it and it is a great motivation for us to improve our service quality . Hope to welcome you in the next time you're in Hanoi!
Yekehan
Executive Twin Room With Balcony
Stayed in Nov 2024
Travel with friends
42 review
4.0/5
Very Good
Posted on Dec 24, 2024
The small hotel I stayed in on my last day back in Hanoi was much better than expected. The design was simple, bright and comfortable. It was much more comfortable than the traditional Vietnamese style. The price was cheap and suitable for transit. The breakfast was a little too simple, but it was not a big problem.
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Response from Property: Hi Yekehan, thank you for your review! We're pleased to hear that our hotel exceeded your expectations and you had a fantastic stay with us. We appreciate your feedback about the breakfast and will work on improving it. We hope to welcome you back to our hotel in the future^^. Safe travels!
DARIA
Executive Twin Room With Balcony
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Oct 5, 2024
Expectation and reality, coincided, the pictures of the hotel match! The hotel is small, but very cozy. The rooms are clean, cleaning was every day. I really liked the breakfasts. It was also quiet, which is very important. Also not very far from the center.
Original TextTranslated by Google
Response from Property: Thank you for choosing Mia Casa by Satori and taking the time to leave a review. We appreciate it and it is a great motivation for us to improve our service quality . Hope to welcome you in the next time you're in Hanoi!
Guest User
Superior Room In Boutique Hotel Nr Hoan Kiem Lake
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 24, 2024
It's only a 10-15 minute walk to the tourist spots, but if you want to get a good night's sleep without any noise, it's recommended.
The hotel staff were very kind and polite, so I was able to stay there with peace of mind.
As other reviewers have said, there were no tissues or trash cans in the room, and the cup in my room had a crack in it, so I think it would be better if that could be improved.
The room was stylish, I could watch YouTube on the TV, it was clean, and of course there was hot water, so it was a hotel where I could return to with peace of mind during my stay!
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Response from Property: Hello, thank you for your detailed review! We're glad to hear that you enjoyed the peaceful atmosphere and found our staff to be kind and polite. We appreciate your feedback regarding the tissues, trash cans, and the cracked cup. We'll work on improving these aspects to enhance our guests' experience. We hope to welcome you back to our hotel in the future! Safe travels!
JIN
Executive Double Room With Balcony
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The staff were friendly. The water area was very clean! There are restaurants nearby. It's about a 20-minute walk to Hoan Kiem Lake.
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Response from Property: Thank you for choosing Mia Casa by Satori and taking the time to leave a review. We appreciate it and it is a great motivation for us to improve our service quality . Hope to welcome you in the next time you're in Hanoi!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 9, 2024
Breakfast of toast, yogurt, coffee, and boiled food was included, and the facilities were clean and nice.
There were large and small towels, but I didn't have pajamas, so it would have been more comfortable if I had pajamas.
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Jimmy Chiang
Superior Single Room-Non-Smoking
Stayed in Nov 2023
Travel with friends
31 review
4.2/5
Very Good
Posted on Jan 2, 2024
The space in the room is slightly small, but the overall atmosphere is neat and elegant. It is suitable for short-term business trips and holidays. It is only a 10-minute walk to the Huanjian Lake Scenic Area. There are also many well-known restaurants and attractions nearby. The location is great!
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Guest User
Superior Single Room-Non-Smoking
Stayed in Jun 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 26, 2024
Very satisfied
Original TextTranslated by Google
Response from Property: Thank you for choosing Mia Casa by Satori and taking the time to leave a review. We appreciate it and it is a great motivation for us to improve our service quality . Hope to welcome you in the next time you're in Hanoi!