Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital) Reviews
Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)
Dingjiaqiao 32-12 No, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital) Guest Reviews
4.4/5
208 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(208)
Positive reviews(200)
Reviews with photos/video(53)
Classy environment(21)
Quiet & comfortable(12)
Friendly front desk staff(11)
Many amenities(10)
Good audiovisual experience(8)
Comfortable bed(8)
Well decorated(7)
Clean bedding(2)
Negative reviews(8)
Uukaanna
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
3 review
3.7/5
Posted on Apr 26, 2024
Hotel is quite far from subway. Seems for me clean is not that much enough.  Receptions are so polite. Near to delicious restaurants.
Response from Property: Thank you very much for your praise. We will continue to provide you with thoughtful service and first-class accommodation experience, making you feel warm and comfortable.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Mar 27, 2024
The hotel itself is very nice and great value, but the receptions is not helpful at all and check in took wayyy longer than it needed to... I would recommend though!
Response from Property: Thank you for your recommendation! Due to language communication problems, check-in time may take longer, and we will strengthen the training in the next part. Thank you!
Yaojingdefeiyu
Deluxe Double Room
Stayed in Oct 2024
Family
16 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The location is good, mainly near the beef pot stickers restaurant, it is very convenient to eat pot stickers in the morning. The hotel is near the Xuanwumen subway station. Although it is a bit far from the subway station, the price is quite cheap. I walked a little and exercised. The room is also large and clean
Original TextTranslated by Google
Response from Property: Thank you for your good comments about our hotel. We are very happy to provide you with a comfortable stay.
Guest User
Cozy King Room
Stayed in Sep 2024
Couples
35 review
4.0/5
Very Good
Posted on Oct 20, 2024
The equipment is quite complete, but the quality is average. The room is new and a bit hard, and the quilt doesn't seem to be very clean. Yes, the soundproofing is not very good! You can hear the singing next door in the middle of the night.
Original TextTranslated by Google
Response from Property: 很抱歉,影響您的入住體驗。房間裝修都是全新的,
Guest User
Cozy King Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
This hotel left a deep impression on me. The hotel is in an excellent location and is very convenient for travel. The environment is elegant and the facilities are complete. The room is spacious and comfortable, and the bedding is soft. The staff is enthusiastic and professional, which makes people feel warm. The location is convenient and the surrounding supporting facilities are complete. Whether it is a business trip or a tourist vacation, this is an ideal choice. I will continue to support it next time..
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,酒店有投影儀,免費贈送客人一次性眼罩、耳塞,可以免費使用哈。
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The service of this hotel is very thoughtful, the staff is friendly, and it makes people feel at home. The room is clean and tidy, the bed is comfortable, and the facilities are complete. The location is also very convenient. There are a lot of green radishes, which makes me feel comfortable. The surrounding environment of the hotel is beautiful, with green trees and fresh air, which makes me feel like I am at home. I highly recommend this hotel!
Original TextTranslated by Google
Response from Property: 感謝您的讚賞,我們會繼續以卓越的服務和舒適的住宿體驗為您的旅程添色,期待您的再次光臨。
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The surroundings are very quiet, the sleep is very comfortable, the environment is very good, the decoration environment is also excellent, the sound insulation effect is also very good, the overall experience is very good, it is so comfortable to lie on the bed and watch the projection.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. The hotel has a projector and provides guests with disposable eye masks and earplugs for free, which can be used free of charge.
Guest User
Light Luxury King Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The experience was beyond imagination! Not only was the room easy to find, but it was also very clean, which made people feel good as soon as they entered the door. The boss's communication efficiency was perfect, and he responded quickly whenever he asked for help. The episode became a warm story, and the lost watch was found again. [Love] Thank you for the boss's enthusiastic help, and I felt the full enthusiasm of Nanjing! The hygiene is super good, praise 👍🏿
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Anonymous User
Cozy King Room
Stayed in Aug 2024
Travel with friends
28 review
1.2/5
Posted on Sep 3, 2024
When we first came to stay on the 3rd, the lady at the front desk was quite nice. She upgraded our room type for free, which was the only good thing about this stay. Street-side hotels are sometimes noisy. I booked this hotel for the projection at first, but the projection in the store could not be aligned with the screen. After multiple adjustments, it automatically bounced back to its original position. I went to the front desk and was told that it could not be handled now, so I gave up and did not look at it. In addition, the projection equipment was loose during the adjustment process and was easy to fall off. I took it down and put it aside out of concern.
The next morning, the front desk changed shifts and called to ask if I would extend the room. I said I would extend the stay at the platform. After hanging up the phone, someone knocked on the door again to ask if I would extend the stay, and asked if we were not originally in a certain room. Soon after the explanation, I knocked on the door for the second time and asked again about the name and other things. The third time, they knocked on the door again, saying that the room type I renewed was wrong, and asked again whether we should live in a double standard room.
Finally, I was speechless and angry. Please communicate the information clearly when the front desk takes over. I called once and knocked on the door three times in one morning. I don’t know what you are doing. The projection equipment will not be checked and adjusted regularly? I cancelled my extension and checked out. I am too lazy to complain about the big buckets of shampoo you use. Do you think this cheap big bucket is usable? Please improve your professionalism. Thank you.
Original TextTranslated by Google
Response from Property: 很抱歉,影響您的入住體驗。您這邊阿姨問你要不要水?您説不要?然後穿個不雅的褲子到其他房間拿水,還跑去其他房間?不知道您是什麼想法呢?您都説了免費升級房間,那還可以再繼續給您更換房間啊?酒店也不屬於臨街吧,門口就一單行道,投影儀吊架已經更換,這個投影儀是不可能掉下來的,所以説專業的事情交給專業的人做,你們動了衹會讓投影儀更歪,這東西掛老高不知道你們是怎麼夠得到的。用桶裝的是因為我們是固定的皂液器,價格各種都有。自己穿着不雅的褲子你是很高的素質?晚上會有維修人員嗎?投影掛的高也不知道您是怎麼夠得到的?請説話放尊重些,高質素的朋友,請問你知道多少錢買的嗎?全程沒有一個人對你陰陽怪氣,已核實。謝謝
Guest User
Superior King Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
I came to Nanjing for a holiday. It happened that a friend had lived here before, so I stayed here. The house is in a good location. There are schools and hospitals next to it. It is located in the center of the city. The house is clean and hygienic. It is very tidy and comfortable to live in. Good reviews. It is a store worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Guest User
Cozy King Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is very clean, the TV is a big projector, there are universities next to it, it is not noisy at night, and it is close to Xuanwu Lake, which is very convenient. The front desk service is also very good, there are eye masks and earplugs, and the sun can shine on the bed in the morning, it is very warm, recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Anonymous User
Superior King Room
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on Apr 25, 2024
The sister from Anhui at the front desk is very cute and friendly. The hotel is in a good location, but the soundproofing is not good. I don't recommend it if I'm afraid of noise. It's not far from the subway, shopping mall, and Xuanwu Lake.
Original TextTranslated by Google
Response from Property: Your praise is the best affirmation for our hotel. We will continue to maintain high-quality service and prepare well for your next visit.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
35 review
4.7/5
Amazing
Posted on Apr 23, 2024
This is the best value for money hotel in Nanjing!! It has the disadvantage of being far from the city center, but the price is cheap and the hotel is very clean. And the facilities are very good~ It’s close to Zhongshan Tomb.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel, it is a great honor for us. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience
Guest User
Superior King Room
Stayed in Sep 2024
Travel with friends
2 review
1.7/5
Posted on Oct 19, 2024
The sanitation is not good. There are many towels left in the corridor. There are melon seed shells and cigarette ashes on the floor of the room. There are handprints on the bathroom glass. The service is very average. I booked a deluxe projection and a king-size bed room. When I arrived, there was only a small space king-size bed room without projection. If there is no room type, why open for reservation? Finally, I was changed to a standard room.
Original TextTranslated by Google
Response from Property: 很抱歉,影響您的入住體驗。走廊毛巾是剛換下來的毛巾,房間每客一打掃
Guest User
Light Luxury King Room
Stayed in Mar 2024
Other
2 review
4.5/5
Great
Posted on Apr 11, 2024
For more than 400 yuan, it is worth the location. The main problem is that the curtains cannot cover the entire window. There is a gap. Although one needs to look through a tricky angle to see into the room from outside, it still feels like being seen naked.
Original TextTranslated by Google
Response from Property: We deeply regret that you were not satisfied with our service. Your feedback will serve as a driving force for our improvement, and we will do our best to meet your needs and ensure that your next experience in our hotel is more pleasant.