Tanimachikun Star Hotel Ebisunishi

Tanimachikun Star Hotel Ebisunishi Reviews

Tanimachikun Star Hotel Ebisunishi

3 Chome-13-35, Naniwa Ward, Osaka City, Osaka Prefecture, JapanView Hotel Details
Tanimachikun Star Hotel Ebisunishi
Tanimachikun Star Hotel EbisunishiTanimachikun Star Hotel EbisunishiTanimachikun Star Hotel Ebisunishi
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Tanimachikun Star Hotel Ebisunishi Guest Reviews

4.3/5
Very Good
51 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(51)
Positive reviews(48)
Reviews with photos/video(18)
Clean and tidy(18)
Awesome rooms(17)
Awesome amenities(17)
Convenient location(15)
Large rooms(11)
Great location(10)
Easy to get around(9)
Average sound insulation(6)
Negative reviews(3)
치즈나무
Family Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
I'm taking a good rest The facilities are clean, the rooms are wide, and the surroundings are quiet Good. I arrived a little earlier than the reservation time, but I was allowed to enter first. I recommend this hotel for your trip to Osaka
Response from Property: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you had a restful stay and found our facilities clean, the rooms spacious, and the surroundings quiet. We are also glad that we could accommodate your early arrival.We appreciate your recommendation and look forward to welcoming you back on your next trip to Osaka.
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
15 review
3.7/5
Posted on Nov 12, 2024
This is an unmanned hotel. All correspondence is either by email or call. They respond pretty quickly. There will be codes; one, as you enter the main door of the hotel and two, for your room. We got 702. The room was enjoyable. It’s big and quite clean. Not impeccably clean, but okay. It had a balcony, facing the playground/school and to the left the train station. There are comments here saying it’s noisy sometimes. However, during our stay I could say that the area is quiet enough. Most are faint sound only when the balcony doors are fully closed. I live in a big city and I don’t mind sound which are generally part of NOT being in a rural area. There were no “hearbeat” away places to eat. But a couple of minutes away, you can access a whole lot of options. Like 5-6 minutes walk. We didn’t mind this at all except for a time when my child is really hungry agter we just checked in. NO water provided and I guess there’s no option to request for this because there’s no one to talk to at the lobby or any part of the hotel at that. There’s no restaurant at the hotel. Check out time is 10am which is waaaaay too early … with check in at 3pm. Too late …
Response from Property: Thank you for your detailed review! We're glad you found the room spacious and clean, with a nice balcony view. While our unmanned hotel setup offers convenience, we understand it may have some limitations, like not having water or restaurant services readily available. We appreciate your feedback and will consider ways to improve guest convenience in these areas.Regarding noise, we're pleased to hear it wasn’t an issue during your stay. As for the check-in and check-out times, we follow standard practices in Japan, with check-in at 3 pm and check-out at 10 am, but we understand how this might feel restrictive and appreciate your comments.Your feedback helps us improve, and we hope to welcome you back in the future for an even better experience! 😊
Jonas Yu
Family Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 16, 2024
Really convenient to Universal studio japan within 25 mins by public transportation. Kids love the playground. We stayed for 2 nights.
Response from Property: Dear Guest,Thank you very much for your feedback. We are delighted to hear that you found our location convenient for visiting Universal Studios Japan within 25 minutes by public transportation. It's great to know that your kids enjoyed the playground as well.We hope you had a wonderful stay during your two nights with us and look forward to welcoming you back in the future.
Rey
Family Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Great location, easy access from Kansai International airport which is nearby Shin-Imamiya station Room was clean, fully equipped and spacious more than enough for 2-3 persons. Definitely will recommend to my friends & family 😀
Response from Property: Thank you for your wonderful review! We're delighted to hear that you appreciated our great location, easy access from Kansai International Airport, and our clean, spacious, and well-equipped rooms. We're glad that you'll recommend us to your friends and family. Looking forward to welcoming you back soon! 😃
abcathy94
Deluxe Twin Room
Stayed in Mar 2024
Family
11 review
3.7/5
Posted on Apr 4, 2024
Clean environment, dishes a little bit oily . No bathroom light
Response from Property: Dear Guest,Thank you for choosing to stay with us and for providing your valuable feedback.We are pleased to hear that you found our environment clean. However, we apologize for the dishes being a bit oily. We will further enhance our dishwashing procedures and supervision to ensure all dishes are thoroughly cleaned and oil-free.Additionally, we are sorry for the inconvenience caused by the lack of bathroom light. We will promptly check and rectify this issue to provide you with a more comfortable and convenient stay.Your feedback is important to us as it helps us to continually improve the quality of our services. We look forward to welcoming you back and strive to provide you with an improved experience.If you have any other suggestions or requirements, please feel free to contact us at any time.Thank you!
WAI HO
Family Room
Stayed in Mar 2024
Family
13 review
3.2/5
Posted on Mar 31, 2024
standard
Response from Property: Dear Guest,Thank you for your feedback regarding our standard room. We appreciate your input as it helps us to continuously improve our services and offerings.If you have any specific suggestions or areas where you believe we could enhance the guest experience, we would love to hear from you. Our goal is to ensure that all our guests have a comfortable and enjoyable stay with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Anonymous User
Family Room
Stayed in Nov 2024
Solo travelers
2 review
1.7/5
Posted on Dec 1, 2024
I found a very strange bug when I was about to go to bed. It felt like a flea... The soundproofing was not good. The hotel was very close to the railway tracks. There was always a subway passing by. I basically didn't sleep well.
Original TextTranslated by Google
Response from Property: 非常抱歉給您帶來了這樣的不愉快體驗!我們對您提到的床蝨問題深表歉意,並對此高度重視。我們會立即安排專業的蟲害防治團隊對房間進行全面檢查和徹底清理,以確保類似情況不再發生。關於隔音問題和鐵路噪音,我們也會認真評估並嘗試改善。我們對您此次經歷中的不便再次深表歉意。感謝您提供反饋,這對我們改進服務和提升住宿質量非常重要。如您有進一步的意見或建議,請隨時與我們聯繫。希望未來能有機會為您提供更滿意的入住體驗!
Guest User
Family Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Must give a thumbs up! Very clean! Although it is self-service, it is very convenient! You can contact online at any time! The location is also very good! It is very convenient to go anywhere! Although it is a homestay, it is not worse than a hotel, and the room is still very spacious! There is also a kitchen, and it is even equipped with pots and bowls. It’s a pity that we didn’t have time to eat in the hotel, but it was very thoughtful! I also praise the washing machine for being very humane and providing laundry detergent! Although it is not worth the money, it is very heartwarming! If I go to this place again, it will definitely be my only choice! I will definitely recommend it to my friends around me!
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Guest User
Family Room
Stayed in Nov 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on Nov 10, 2024
My parents went there to play. The hotel has a good location and is convenient for taking the subway. They can enter the room directly by sending a password. The room is generally clean and large enough to meet the needs of a family trip.
Original TextTranslated by Google
Response from Property: Thanks for your feedback! I'm glad to hear that your parents enjoyed their stay at our hotel. The hotel is conveniently located and convenient for subway travel, making it suitable for family travel needs. We are also glad that you were satisfied with the cleanliness and space of your room. We look forward to providing you and your family with a comfortable stay again in the future! 😊
Guest User
Family Room
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Aug 18, 2024
The hotel buffet check-in is clean, well-equipped and has a large space. It is adjacent to Tsutenkaku Tower and has various local delicacies nearby.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are glad that you like the hotel's self-check-in experience, clean environment and facilities. We are also glad that you are satisfied with the hotel's location and the authentic food around it. We hope that you can come again next time and enjoy more convenience and food! If you have any suggestions or areas for improvement, please feel free to let us know.
Gladys0312
Family Room
Stayed in Jul 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 25, 2024
The location of the accommodation is not far from the railway station. It is very convenient to go to various attractions, and the surrounding environment is quiet and very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We are glad that you found the location of your accommodation not far from the railway station, making it easy to access various attractions. At the same time, you feel satisfied with the peaceful surroundings. If you have any other suggestions or needs, please feel free to let us know. We look forward to providing you with excellent service again!
StarCarft
Family Room
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is big enough and has complete facilities. The only downside is that I received a scam email once. Another small drawback is that no matter which subway station it is, it is a little far away. It takes about 8-10 minutes to walk. But there are many choices of stations, such as JR Nankai, Midosuji, and Sakaisuji Line. There are residential areas and supermarkets around it. It is very close to Tsutenkaku. Another drawback is that the air conditioning cooling method feels a bit inhumane. I caught a cold on the second to last day.
Original TextTranslated by Google
Response from Property: Thank you for your detailed feedback! We are very pleased that you found our room to be large enough and well equipped. We are deeply sorry for the email scam experience and we will further strengthen security measures to protect our guests' personal information. Regarding the walking distance from the subway station, we understand that this may be a little inconvenient, but at the same time, we also provide guests with a variety of transportation options and hope to add convenience to your travel. We will seriously consider the inconveniences you mentioned about the air conditioning and room facilities and find ways to improve them. Thank you very much for your feedback and additions, it is very important to us. We look forward to having the opportunity to provide you with a better accommodation experience again. I wish you a speedy recovery
美季
Family Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 23, 2024
It's about 10 minutes away from the station, which is pretty close. Remember to exit the station and head toward the north exit. The whole place is clean and tidy, the space is quite large, and it's easy to move around with 3 pieces of luggage unpacked. This time I stayed for 5 consecutive nights and it happened to be a rainy day. There is a washing machine and bathroom heating and cooling fan. I find it very convenient to dry bathroom and simple clothes after taking a shower. The equipment is quite new and the bed is good to sleep on.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for your valuable feedback. We are glad to know that you are satisfied with the location, cleanliness and spaciousness of our hotel. It is really convenient to be about 10 minutes' walk from the station, especially the direction to the north exit you mentioned. We are glad that you were able to make full use of the washing machine and bathroom air conditioner in the room to dry the bathroom and clothes conveniently during your five consecutive nights, especially on rainy days. We are also glad to hear that you are satisfied with the newness of the equipment and the comfort of the bed. We look forward to welcoming you again in the future and providing you with the same pleasant stay experience.
Anonymous User
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jun 20, 2024
The room is OK, with 2 1.5m big beds. But check-in was not smooth. I asked for the room code one day in advance but did not receive an email. I contacted them after I arrived and they gave it to me. The sofa in the room was dirty. There was no dining table, only a low table like a coffee table. You had to sit on the floor to eat. There was a washing machine and a microwave. There were only 4 bath towels, and they would not change them every day. You had to dry them yourself. Transportation was OK. Several subway lines were basically within a 10-minute walk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We are glad to know that you are satisfied with the two 1.5-meter beds, washing machine and microwave in the room. We are also deeply sorry for the problems encountered during the check-in process. We apologize for not receiving the room code one day in advance. We will work hard to improve our communication processes to ensure similar issues do not occur in the future. Regarding the cleaning problem of the sofa, we will take immediate measures to improve it. In addition, regarding the dining table arrangement, we will consider providing more suitable furniture so that guests can dine more comfortably. Regarding the number and replacement of bath towels, we will also make improvements, provide more bath towels and optimize the replacement service. Thank you for your recognition of transportation convenience. We look forward to welcoming you again in the future and providing you with a better stay experience.
Susuqingqun
Deluxe Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The room is very big. Many rooms in Japan are very small, but this one has a sofa, coffee table, kitchen, and two 1.4-meter double beds. It is also very clean. You can walk to Tsutenkaku. On the way there, you will find a fresh food supermarket. Wagyu beef is only over 100 yuan a box. You can buy some ingredients and grill it yourself, which saves a lot of money. I finally got two days of Wagyu freedom.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We are pleased to hear that you were satisfied with the spaciousness and cleanliness of the room, and that you enjoyed our facilities, including a sofa, coffee table, kitchen and two 1.4-meter double beds. Glad to hear you were able to walk to Tsutenkaku Tower and found a fresh produce supermarket on the way. We are honored to have you experience "two days of wagyu freedom" with us. We look forward to welcoming you again in the future.
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