43 Qiaotou Street, Yingze District, Taiyuan, Shanxi, ChinaView Hotel Details
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AIFI HOTEL Guest Reviews
4.5/5
Good
875 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(875)
Positive reviews(826)
Reviews with photos/video(192)
Friendly front desk staff(123)
Near shopping area(59)
Convenient for shopping(57)
Delicious breakfast(43)
Easy to get around(40)
Many amenities(35)
Parking difficult(16)
Tasty restaurant(9)
Negative reviews(49)
Guest User
Elegant Queen Room
Stayed in Jul 2024
Couples
2 review
3.2/5
Posted on Aug 24, 2024
Good location next to lively neighbourhood.
Quality and price match.
Response from Property: 感謝親的滿意與點贊,體驗不錯的話記得要多多支持我們哦!期待您的下次入住!
Guest User
Selected Double Room
Stayed in Jun 2024
Other
1 review
0.5/5
Posted on Jul 14, 2024
The first room I checked in had a strong smell. Then I wanted to change rooms. I called the front desk and explained the reason. The front desk seemed very inattentive and asked several times about the room number and room issues. Then I went down to change rooms to see if I could. When I wanted to upgrade, the front desk said it was not possible and that it was a free upgrade for the sake of a better experience for guests. So, am I not a guest? Later, I said that I would pay the difference. I thought about refunding the online order and making a new one. Then the front desk said that it could not be refunded. If I had to refund, I had to tell Ctrip myself. I said that the other Ai Feifei gave me a free upgrade, and then the front desk said that other Effies were also expensive, just fifty yuan more expensive, so couldn’t I enjoy this service? Later, they said that there was a room on the tenth floor, but The elevator can only go to the ninth floor. It's really funny. Then I'll pay for the upgrade myself. I still have the same attitude. Then when we were about to go up to the second room, the two girls at the front desk said, "I don't care what you are talking about. It's you." Is it behavior that should occur during working hours? Then I went up to call Ctrip and said that I didn't want to stay anymore. When Ctrip went to communicate with the hotel front desk, the hotel front desk said that they would change several rooms for me. I had only entered two rooms at that time. Then you work as the hotel front desk and the guest wants to change rooms. Isn't it normal? The hotel didn't pay you a salary? Since you are in this industry, do you want to destroy the hotel sign by yourself?
Original TextTranslated by Google
Response from Property: Thank you for your review. This time we did not bring you the service you expected. We will try our best to bring you a more perfect experience next time.
asc123
Guestroom (Double bed)
Stayed in May 2024
Solo travelers
1 review
4.6/5
Great
Posted on Jun 12, 2024
The room I stayed in this time was very good, with a nice view outside the window and a great location. The check-in experience was very good. Xiao Li's service attitude was also very good. He also upgraded the room for free. The transportation is convenient and the whole house is controlled by Xiao Ai. It's good and recommended.
Original TextTranslated by Google
Response from Property: In Effie, there is always the warmth of unexpected encounters. In Effie, there is always an unchanging sincerity looking forward to your stay. In Effie, there is always family-like care and thoughtfulness. In Effie, there is always a group of beautiful people. Hua'er is looking forward to your return home~
Guest User
Leisure Family Room
Stayed in Feb 2024
Family
10 review
3.0/5
Posted on Apr 1, 2024
Facilities: Very average. The room is small. It is not even half a star different from Yuan Tuo on the same street. It is really bad. The room is also small. It is 10 square meters smaller than others.
Cleanliness: There was hair from previous guests on the shower floor. There are stains all around the bottom of the toilet bowl
The most outrageous thing is that the toilet is so high that when I sit on the toilet, my feet can’t reach the ground.
There is no dry and wet separation between the shower room and 🚽. After taking a shower, the water will leak out. The key is that the water is so dense and small that even the hair on your body cannot be washed away.
Environment: facing the street, the sound insulation effect is not as good as others
Service: The most annoying thing is when checking in, the front desk is half dead and not very angry. Absolutely amazing. Most of Ctrip's hotels these days are for instant stays, so you don't need to pay a deposit. The explanation given to me by the front desk was to prevent me from damaging items in the room. I really wanted to die laughing. What valuable treasures do you have?
Both of the pillows in the room are high pillows. I really can't complain. Are you so tall that you want to sleep with the emperor?
The hotel's elevator is also very small. It's really incomparable to the one next door.
Breakfast is also a mess. We charge 28 yuan per person. Even the milk is made from milk powder. Does the cost reach 10 yuan? Please tell me! ! ! ! ! Not to mention cakes. The outsourced pre-made frozen cakes are really hard to eat.
Original TextTranslated by Google
6/8
Response from Property: In Effie, there is always the warmth of unexpected encounters. In Effie, there is always an unchanging sincerity looking forward to your stay. In Effie, there is always family-like care and thoughtfulness. In Effie, there is always a group of beautiful people. Hua'er is looking forward to your return home~
Guest User
Selected Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The geographical location is the first choice to experience it. Miss Liu is good
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your comments. We hope to accompany you on the journey.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The environment is pretty good. The location is good. It's very close to the commercial street, about a 2-minute walk away. Ninghua Mansion is right next to the hotel. There are washing machines and dryers, which is very convenient.
Original TextTranslated by Google
Response from Property: Wow! We are suddenly moved by your review! Such a heartfelt review, describing Aifei in every aspect! It seems that you are about to become a loyal Aifei fan. Thank you for your review and look forward to your next stay!
Guest User
Selected Double Room
Stayed in Dec 2023
Solo travelers
12 review
1.0/5
Posted on Jan 14, 2024
There is a small sofa in the room picture uploaded by the hotel, but there is no sofa in reality. There is a window in the bathroom, which cannot be opened due to the limit, but it is very drafty, and the bathroom is not equipped with a bathroom heater, so it is impossible to take a shower in the winter. In addition, the water pipes are not soundproofed, and the water pipes will make a lot of noise when the upstairs uses water.
It is recommended to choose the GreenTree Inn next door.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience you have experienced. We are also very grateful that you have raised some questions about the facilities. Some rooms have sofas, while others do not. We will also check all the rooms in the hotel for this issue. We look forward to your next visit to check the results!
Anonymous User
Elegant Queen Room
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room was very nice, clean and tidy. The front desk service was also very good. We had a breakfast voucher but couldn't get up, so we didn't eat it. But it should taste good. Passing by the restaurant, it felt very clean and well-equipped. In short, I was very satisfied with everything. The soundproofing was good. The view outside the window was nice. There were many food shops downstairs. It was very prosperous. I would stay here again next time.
Original TextTranslated by Google
Response from Property: Wow! We are suddenly moved by your review! Such a heartfelt review, describing Aifei in every aspect! It seems that you are about to become a loyal Aifei fan. Thank you for your review and look forward to your next stay!
Guest User
Selected Double Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The location of the hotel is great! The service is also very good, the room is very nice, you can cast the screen, I will stay here next time!
Original TextTranslated by Google
Response from Property: If you like it, please help promote Aifei~ Our hotel is only three minutes away from Bell Tower Street and Liuxiang Night Market. It has a superior geographical location and is a great choice for travel, dating, shopping. If you like us, please come often. Remember to recommend it to your friends. See you soon.
Guest User
Selected Double Room
Stayed in Nov 2023
Booked for others
10 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The room is clean, tidy and warm, the service is good, the location is very central, and it is very convenient to go to Bell Tower Street
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your comments. We hope to accompany you on the journey.
Anonymous User
Selected Double Room
Stayed in Dec 2023
Other
10 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is very good, the service is very good, the environment is very good
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We also always believe that we can do a good job with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. We will bring you more surprises and touches, and welcome you to come home often.
Dayanjingdemeimiaolvyouzhe
Guestroom (Double bed)
Stayed in Oct 2023
Couples
14 review
5.0/5
Outstanding
Posted on Dec 11, 2023
The hotel is in a great location, very close to the shopping street, with lots of food and places to eat and a very busy shopping street. The attractions are also nearby, as is the station. I will stay here again next time I come.
Original TextTranslated by Google
Response from Property: We hope that in addition to improving your stay experience in terms of value-for-money hardware and software, we can also make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and look forward to seeing you again.
Zuidaiwang
Selected Double Room
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on May 4, 2024
Excellent location
The hotel has very poor sound insulation. There was a loud door slamming at 12 o'clock in the evening, and people came in and out many times, talking loudly in the corridor. (The quality of the guests is not high)
Sound insulation: I don't know if it was the shower next door or upstairs, the sound of the water was clear
Original TextTranslated by Google
Response from Property: We feel extremely guilty about this minor flaw and we sincerely apologize to you. We promise to provide you with a better stay experience next time!
Response from Property: Thank you for your comments. Your words sometimes encourage us and sometimes remind us. We feel happy but also a little pressured. We are glad that you can give us such a fair evaluation after your stay. Although we feel a little pressured by your questions, it is also a spur to our work. Thank you again for your evaluation. We will deal with some problems in our work as soon as possible. We still need your witness for our progress! Looking forward to your next stay.
Guest User
Selected Double Room
Stayed in Sep 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 28, 2023
The hotel is in a very good location, near Liuxiang, Causeway Bay Night Market is next to the hotel, not far from the bus station, convenient to everywhere, the room is smart and clean, stayed for 5 nights, satisfied
Original TextTranslated by Google
Response from Property: Aife people provide you with products and services with their diligence and hard work, bringing warmth and consideration to every guest on the way home, making you feel like home. Thank you for your affirmation of us, we look forward to meeting you again, in Aife, for meeting~~