Hotel Glasgow Monceau by Patrick Hayat Reviews

Response from Property: Dear Maria, Thank you for your kind review! We’re delighted to hear that you felt at home immediately during your stay at our cozy and clean hotel. It’s wonderful to know that you appreciated the stylish and comfortable rooms, as well as the kindness and helpfulness of our staff. We’re also glad that our simple yet satisfying breakfast met your needs and set you up for a great day. We’re happy you enjoyed our location, with its balance of nearby shops and restaurants while still maintaining a peaceful atmosphere. The convenience of being just a 25-minute walk from the Champs-Elysées and having easy metro connections makes exploring Paris a breeze. We hope to welcome you back on your next visit! Best regards, The Management Team

Response from Property: Dear Stefan, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is important, and we apologize for the inconveniences you encountered, from the noise issues to the challenges with the room conditions. Unfortunately, since you took the Romantic package, it was impossible for us to deduce the breakfast from your reservation, and we regret that we fell short of your expectations. We appreciate your honesty and would like to assure you that your concerns will be thoroughly addressed with our team. We are committed to making improvements based on your valuable feedback. If you reconsider staying with us in the future, we would be eager to provide a more positive experience. Sincerely, The Management Team

Response from Property: Dear CoolCanadian2010, Thank you for sharing your experience! We're thrilled to hear that you and your husband enjoyed your stay during the Olympic Games and found our hotel to be a perfect home base in Paris. It’s great to know that you appreciated the convenient location near the metro and the helpfulness of our reception staff. We’re glad to hear that you found your room comfortable and that the air conditioning met your needs. It’s also wonderful that the breakfast option caught your eye, even if you didn’t take it. We apologize for any surprise regarding the city tax collected upon departure; this is a standard practice in Paris. We hope to welcome you back for another enjoyable stay in the future! Best regards, The Hotel Management

Response from Property: Dear Guest, Thank you for your thoughtful review! We’re glad to hear that our boutique hotel met your expectations and that you enjoyed the quiet charm of the neighborhood. It’s wonderful to know that our staff, including the housekeeping team and the breakfast manager, contributed to your experience, and we’re happy you appreciated the special touches during the Olympics. We understand that the weather wasn’t ideal for enjoying the courtyard, but we hope you’ll have the chance to take advantage of it during a future visit. Thank you for choosing our hotel, and we hope to welcome you back soon! Best regards, The Hotel Management

Response from Property: Dear Emilia, Thank you so much for your wonderful review! We’re thrilled to hear that your stay at the Hotel Glasgow was such a memorable experience for you and your family. It’s fantastic to know that the Superior Zen Room met your needs perfectly and that our staff made you feel welcome throughout your stay. We’re especially glad to hear that the souvenir gesture left a lasting impression on your daughter, creating special memories like this is what we strive for! We’re also pleased that you enjoyed the convenient location, with easy access to public transport, nearby restaurants, and the beautiful park for family walks. It’s great to know that our breakfast and the overall cleanliness of the rooms contributed positively to your stay as well. We’re honored that you consider your visit with us a highlight of your first trip to Paris, and we hope to have the pleasure of welcoming you back in the future! Kindest regards, The Management Team

Response from Property: Dear Sanaz, Thank you for sharing your feedback regarding your recent five-night stay at the Hotel Glasgow Monceau. We are delighted to hear that you had a pleasant experience and that our team was able to assist you with storing your luggage upon your early arrival, allowing you to explore Champs-Élysées. We're glad that our hotel's location in the 17th arrondissement contributed to your enjoyment of Paris. We understand your comment regarding the size of the room. Please note that our hotel offers various room categories to accommodate different preferences. Next time, you might consider booking one of our Superior Zen room options for added comfort. Regarding the charges during check-out, we'd like to clarify that as a 3-star hotel in Paris, we are required to collect a city tax which is €5.20 per person per night, as mandated by local regulations. We apologize for any inconvenience this may have caused. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back fo your next stay in Paris. Best regards, The team at Hotel Glasgow Monceau

Response from Property: Dear Cerys, Thank you for sharing your experience with us, although we are disappointed to hear that it did not meet your expectations. We apologize for theinconvenience you encountered during your stay and we will address these issues with our team to ensure that our guests receive the level of service they deserve. Regarding the disturbances you encountered, we apologize for any inconvenience caused by our housekeeping staff. If you don’t want to be disturbed, each room is equiped with a « Do Not Disturb » sign. We regret that the quality of the sheets and the bathroom did not meet your expectations. We will look into these matters to ensure that the comfort and satisfaction of our guests are prioritized. Once again, we apologize for the inconvenience you experienced and appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Best regards, The Management Team

Response from Property: Dear client, Thank you for sharing your positive experience. We're thrilled to hear that you had a lovely time and that the hotel met your expectations in various aspects. It's wonderful to know that our staff was friendly and accommodating, and that you found the hotel to be good value for money. We're delighted that the location, contributed to a comfortable and safe experience for you. It's very gratifying to hear that you've recommended us to a friend. We look forward to welcoming you back to our hotel if your travels bring you to Paris. Best regards, The Management Team