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Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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Positive reviews(4661)
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Delicious breakfast(492)
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Would stay again(170)
Excellent afternoon tea(151)
Perfect for kids(59)
Has facilities for children(11)
Negative reviews(18)
Guest User
Executive Queen Room
Stayed in Oct 2024
Couples
19 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Second stay, just as good as before, helpful and cheerful staff make it excellent.
Response from Property: Dear Mr DENNIS PAUL MARTIN , thank you very much for choosing to stay in our hotel again and praise the hotel staff. We will continue to maintain quality service and look forward to your stay in the hotel again
Anonymous User
Deluxe Queen Room
Stayed in Aug 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 18, 2023
👌
服务:👌
现煮宵夜:nick
Response from Property: 【❤延遲退房❤貼心服務❤乾淨衞生❤】三生有幸遇見您!在小麥這裏,您再也不用對一堆臟衣服發愁啦!我們免費幫您洗衣服呢!如您需要的話,還送您一張天貓買洗車的洗車券,晚上有免費宵夜,時間是:20:00——1:00,讓您繁忙的工作之後還能有美食撫慰空虛的胃!化粧品,零食,機器人等服務更是小麥對您真誠的關心和愛護,希望小麥能是您另一個舒適自在的家!惟願您温暖永伴。
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel is a stand-alone building with a beautiful lobby. The front desk lady was very considerate and upgraded my room to an executive standard room. The room was also large, 50 square meters, with a massage chair. There was always water on the table at the elevator entrance. They delivered midnight snacks, afternoon tea, and breakfast until 12 noon. This was the first time I encountered this in all the hotels I stayed in. Young people can sleep more. The check-out time was also very humane, at 16:00 in the afternoon. It is also close to the China World Trade Center. Overall, it is more cost-effective.
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6/18
Response from Property: [💖Best preferred hotel with warm service💖] The days are sweet, like lemonade in the morning, like the sun in winter, and like the sea in a dream. Xiaomaimai was really excited to see the simple and profound praise from the guests, and he recognized us so much~ I am really happy~~~ Maximizing the satisfaction of guests' requirements and allowing guests to find the feeling of value for money is what Xiaomaimai should do. The moment you enter Xiaomaimai, the first impression you get must be our professional, humane service and skilled operation. The most important thing is that it will not bring you too much strangeness and indifference. You can't resist Xiaomaimai's sincere and enthusiastic power! Just to make you happy, we are committed to creating a warm and sweet home for our guests. The hotel's business philosophy is to operate generously and win with service. Our breakfast variety is rich and diverse, combining Chinese and Western, you can choose freely! Every time you come here, you will experience a different breakfast. Xiaomaimai is looking forward to meeting you next time.
33609
Executive 2-bed Room
Stayed in Apr 2024
Couples
44 review
5.0/5
Outstanding
Posted on May 13, 2024
The room is spacious and comfortable, the service is very good. There are waiters waiting for customers in the garage to help with luggage. The catering service is very unique. Afternoon tea and midnight snacks are free. We missed dinner time after visiting the former site of the Zunyi Conference. We returned to the hotel for midnight snacks. The products were good👍
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Response from Property: To you who have a discerning eye: Thank you very much for your favor and love for our hotel! The pace of progress never stops. For your trust, we will be more persistent. What people really need is actually very simple, maybe a cup of mellow welcome tea, maybe it is the auntie who will do you free laundry after you check in to say goodbye to the trouble of washing clothes on the journey, or maybe it is the wheat that arranges free car wash for you when you come to a strange city. I wish you happiness all the time, happiness forever, everything goes well, and all your wishes come true.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 8, 2024
How do I evaluate this hotel? I compared many hotels online and finally chose this one because I saw that they offer free car wash. Before we arrived at the hotel, Xiaomai Butler called to ask what time we would arrive and whether we had any requirements for the room. He also reminded us to bring thick clothes, saying that it is quite cold in Zunyi. I really want to thank the butler, otherwise we would have worn short sleeves to Guizhou and would have caught a cold, because as Xiaomai Butler said, the temperature difference between morning and evening in Zunyi is quite large. The service is really attentive. Another unexpected surprise is that the hotel actually wrote a guide for the guests and recommended food. It is really attentive. We also followed his guide and did avoid many detours. Thank you very much. The hotel's midnight snack is also delicious. The noodles in Zunyi are really good. There are many delicacies in Guizhou. There is also the Shanqian Laoguo recommended by Xiaomai Butler. It tastes really good. It is the best Laoguo I have eaten in Guizhou. The consumption is not expensive. I give this hotel a thumbs up and hope you will do better and better.
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6/9
Response from Property: Xiaomai family members who have the chance to meet: [Thank you dear for your encouragement and affirmation to Xiaomai. It is our greatest honor to receive your recognition. It also gives us great motivation. Staying in the hotel will get you a car wash from Tmall (Tmall is a professional car maintenance and car wash chain platform with 6 stores in Zunyi City). In addition, we also have: breakfast delayed until 12:00, online celebrity afternoon tea, free supper, free laundry, branded cosmetics use and other services. May you be safe, happy and healthy. The past is just a prologue, and the future is all looking forward to it.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 7, 2024
When visiting Zunyi, I looked around online and booked this hotel. It is an old hotel, but the rooms are very clean and tidy, the lobby is very grand, the front desk service is super good, it's the Haidilao in the hotel industry, the beauties at the front desk are very pretty, it's located in the middle section of Shanghai Road, it's very convenient for eating and shopping, and it's very close to the old city meeting site. I stayed in this hotel when I came to Zunyi, highly recommended 👍🏻👍🏻👍🏻
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6/9
Response from Property: To you who have a discerning eye: Thank you very much for your favor and love for our hotel! The pace of progress never stops. For your trust, we will be more persistent. What people really need is actually very simple, maybe a cup of mellow welcome tea, maybe it is the auntie who will do you free laundry after you check in to say goodbye to the trouble of washing clothes on the journey, or maybe it is the wheat that arranges free car wash for you when you come to a strange city. I wish you happiness all the time, happiness forever, everything goes well, and all your wishes come true.
Nanalin
Executive Queen Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I started looking forward to it from the moment I booked. I brought my kids to stay with me and felt at home from the moment I checked in at the front desk! The room design is reasonable, the room is large, and the bathroom and bathtub are well-equipped. The kids like it very much.
Cooked midnight snacks: There are thin noodles, coarse noodles, and Guizhou specialty rice noodles to choose from, ensuring that you can eat from morning to night without leaving home!
Internet celebrity afternoon tea: I took it away on the last day, with fruits and mousse cakes, very considerate!
Limited special cocktail*1 cup: You can choose from the bar menu, the alcohol content is not high, but it is really delicious!
The quality of breakfast is very high, and the most important thing is that you can eat from 7 am to 12 noon! Satisfy friends who sleep in. From the front desk reception to the restaurant service, the attitude of the room hygiene and cleaning service can be said to be excellent!
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6/14
Response from Property: 【❤Afternoon Tea❤】Swing water, bamboo horse road, seeing you at a glance, nothing can compare to you. Thank you for your support of Xiaomai. At Xiaomai, staying in the hotel will enjoy a Tmall car wash (Tmall car maintenance is a professional car maintenance and car wash chain platform with 6 stores in Zunyi City). In addition, we also have: breakfast delayed until 12:00, Internet celebrity afternoon tea, free supper, two sets of laundry and ironing, brand cosmetics use and other services. I hope you will come back to see me more often!
Guest User
Premier Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Great value for money. This hotel is very good. I checked the sheets and quilts and found nothing wrong with them. The room is very large. It is fully equipped with bathtub supplies and disposable supplies. The location is also good. The service of the front desk staff is also very friendly and meticulous. It is not worse than Sheraton and Hilton. It is very unexpected. Next time I recommend my parents to come to Zunyi to book your hotel. I hope you will do better and better. The only drawback is that the sound insulation is a bit poor. Parking is also very convenient. You can also wash the car for free.
Original TextTranslated by Google
Response from Property: Dear Xiaomai family, thank you for your affirmation of us. It is so wonderful for you to meet Xiaomai! On the road of travel, please remember to take good care of yourself. Phoenix Hotel will always leave a light for you and wait for you to come home! Satisfaction is just the starting point, surprise and touching are our ultimate goal. We look forward to making you feel a warmer and happier journey when we meet next time! I wish you and your family happiness.
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel environment is very good, the rooms are comfortable, clean and hygienic. I will stay at their hotel every time I go on a business trip. Whenever I go to Zunyi, I will choose Phoenix. Their breakfast time is from 7:00 to 12:00, and the midnight snack is from 20:00 to 01:00 in the morning. I have not seen any hotel that provides midnight snacks for free. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: To you who have a unique vision: [Thank you very much for giving Phoenix Hotel such a detailed five-star review in your busy schedule~ Zunyi is a red cultural tourism city with a long history. Zunyi is also a business card of Guizhou and the best choice for tourism. Phoenix Hotel is located in the golden area of Zunyi - [Zunyi Conference] and [Phoenix Mountain Park], [walking distance to Suzhou Road Food Street] and other places. The hotel also provides [free laundry], [free car wash], [free midnight snack], [free parking] and other value-added services. Xiaomai is looking forward to your arrival.
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I chose this hotel for a business trip. I have to praise this hotel for being very suitable for business trips. Because they have a good environment and they have laundry facilities. The waiter will collect the clothes and send them to you after washing. It's so comfortable. You don't have to worry about the clothes at all. The breakfast is even better. The breakfast time is until 12 noon. Parking is also very convenient. There is also someone to wash your car for free. It's really great. Their service is also very good for a hotel. I have to stay in many hotels a year when I travel on business. The service of this hotel is really heartwarming [strong] [strong]
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6/10
Response from Property: 【💖Great service and rich meals💖】 Wow~ I'm very happy to see your five-star praise. Your satisfaction is our pursuit! At the same time, thank you sincerely for your love and recognition of us. Xiaomai combines brunch, breakfast and lunch, and the breakfast and lunch are rich and delicious. In order for you to have a good sleep and not be hungry when you get up, the breakfast time is specially extended to 12 noon. Xiaomai also provides you with free laundry and free car washing services. Our parking lot also meets the accommodation needs. We have open-air and underground parking lots, which can accommodate more than a hundred cars, and parking is free for check-in! Home is a safe haven and a warm nest. If you need anything, you can contact the front desk directly. The front desk is on duty 24 hours a day~ Customer satisfaction is the purpose of my service! Xiaomai is waiting for you to come home~
Xingyunmeiyouren
Deluxe 2-bed Room
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Apr 23, 2024
A hotel with a strong sense of service, highly recommended. Warm, attentive and enthusiastic, fully reflects the overall service level of the hotel staff. A cut above the rest in the industry! The breakfast is incredibly rich! Free one-stop parking and car washing services. I feel comfortable and happy here😃
Original TextTranslated by Google
Response from Property: To you who have a unique vision: [Thank you very much for giving Phoenix Hotel such a detailed five-star review in your busy schedule~ Zunyi is a red cultural tourism city with a long history. Zunyi is also a business card of Guizhou and the best choice for tourism. Phoenix Hotel is located in the golden area of Zunyi - [Zunyi Conference] and [Phoenix Mountain Park], [walking distance to Suzhou Road Food Street] and other places. The hotel also provides [free laundry], [free car wash], [free midnight snack], [free parking] and other value-added services. Xiaomai is looking forward to your arrival.
Athenaly
Deluxe Queen Room
Stayed in Mar 2024
Family
20 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The room has a massage chair, the mini bar has free Coke, Sprite, Wanglaoji, beer, afternoon tea in the afternoon, freshly cooked supper in the evening, breakfast until 12 o'clock, and free car wash service. The stay experience is very good.
The only thing to improve is that there is water accumulation in some places in the parking garage on rainy days, and it is the parking area of the charging pile.
Original TextTranslated by Google
Response from Property: To you who have a unique vision: [Thank you very much for giving Phoenix Hotel such a detailed five-star review in your busy schedule~ Zunyi is a red cultural tourism city with a long history. Zunyi is also a business card of Guizhou and the best choice for tourism. Phoenix Hotel is located in the golden area of Zunyi - [Zunyi Conference] and [Phoenix Mountain Park], [walking distance to Suzhou Road Food Street] and other places. The hotel also provides [free laundry], [free car wash], [free midnight snack], [free parking] and other value-added services. Xiaomai is looking forward to your arrival.
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Bring your kids to Zunyi. The hotel is conveniently located and easy to get around. The room is spacious and clean. The breakfast is rich and ends at 12 o'clock. You can sleep a little longer in the morning and still have a rich breakfast. The midnight snack and afternoon tea are good. Cocktails were also given, but I didn't try them. The hotel service is very warm and thoughtful. Thank you for the small gift from the hotel. Recommended to stay!
Original TextTranslated by Google
6/11
Response from Property: 【💖Great service and rich meals💖】 Wow~ I'm very happy to see your five-star praise. Your satisfaction is our pursuit! At the same time, thank you sincerely for your love and recognition of us. Xiaomai combines brunch, breakfast and lunch, and the breakfast and lunch are rich and delicious. In order for you to have a good sleep and not be hungry when you get up, the breakfast time is specially extended to 12 noon. Xiaomai also provides you with free laundry and free car washing services. Our parking lot also meets the accommodation needs. We have open-air and underground parking lots, which can accommodate more than a hundred cars, and parking is free for check-in! Home is a safe haven and a warm nest. If you need anything, you can contact the front desk directly. The front desk is on duty 24 hours a day~ Customer satisfaction is the purpose of my service! Xiaomai is waiting for you to come home~
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 17, 2024
We drove to the store, and the car was very dirty. We arrived at the store a little late. We wanted to enjoy the free car wash. The car wash brother was about to get off work, but he worked overtime to wash the car!
The front desk service was super good, and he was very enthusiastic to help introduce the food and attractions! He was not tired of storing things!
There were many drinks in the small refrigerator in the room, all free, and they were all swept away when we checked out, hehehehe
The freshly cooked midnight snacks were also very heartwarming, even though we didn't eat them!
The free cosmetics prepared for guests in the lobby are very unique, full of cabinets!
In short, it's great! There are many value-added services! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so everything you do in your stay, we are particularly concerned about, caring, considerate, caring, warm, is the most sincere gift from every Phoenix Hotel staff to you. Here, we will, as always, welcome you again with a cordial smile.
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The hotel is very beautiful and grand. It is very comfortable as soon as you walk into the lobby. I am deeply impressed by the enthusiasm of the service staff. Every waiter I meet in every place greets me with a sweet smile. I haven't been in such a good mood for a long time [grin] Staying in Phoenix is the right hotel for me on this trip. What I didn't expect is that they have breakfast time from 7:00 to 12:00 noon, and they even provide free supper in the evening. There are also free laundry and car washing services. I was really shocked. Such a good hotel must be recommended to everyone. It is worth staying in.
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6/9
Response from Property: Dear guest, thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so everything you do in your stay, we are particularly concerned about, caring, considerate, caring, warm, is the most sincere gift from every Phoenix Hotel staff to you. Here, we will, as always, welcome you again with a cordial smile.