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Cargo Claims Talent is Drying Up. Here’s How to Stand Out. The cargo claims industry is in a talent crisis. ✅ Risks are increasing. ✅ Regulations are getting stricter. ✅ Skilled professionals are hard to find. Companies are desperate for Cargo Claims Managers who can reduce losses, protect assets, and handle disputes with confidence. Want to be that person? Here’s how to stand out. ⸻ 1️⃣ Master the Fundamentals -Efficient claims management = Faster resolutions. -Strong negotiation = Bigger settlements. -Compliance expertise = Fewer legal headaches. ⸻ 2️⃣ Demonstrate Leadership -Have you trained a junior team? -Have you improved a claims process? -Have you managed high-value claims under pressure? Show real examples. ⸻ 3️⃣ Be a Risk Mitigator -How do you assess claims risks? -What’s your strategy for minimizing financial losses? -How do you resolve disputes without damaging relationships? Risk management isn’t optional—it’s the job. ⸻ 4️⃣ Prove You’re the Right Fit Companies don’t hire “job seekers.” They hire problem solvers. Can you handle multi-million-dollar claims? Can you navigate complex shipping laws? Can you negotiate with insurers like a pro? If yes, you’re exactly what they need. ⸻ Good luck in your upcoming interview. Yours StilFresh

NAVIGATIONAL FAULT EXCEPTION UNDER HAGUE-VISBY RULES The CMA CGM LIBRA case changed the game for cargo owners. Shipowners can no longer hide behind the navigational fault defense when they fail to ensure seaworthiness before departure. Here’s what you need to know ⸻ 🔴 WHAT WENT WRONG? ❌ Unseaworthiness before sailing – The vessel’s passage plan was defective. ❌ Failure of due diligence – The shipowner didn’t ensure proper preparation before departure. ❌ Navigational errors vs. unseaworthiness – The carrier argued it was just a navigation mistake, but the court ruled otherwise. ❌ Direct causation – The faulty passage plan led to the grounding. ⸻ 🟢 WHY DOES THIS MATTER? ✅ Burden of proof shifts – Shipowners must prove they took all steps to ensure seaworthiness. ✅ Cargo owners have more leverage – If unseaworthiness is proven, shipowners can’t rely on navigational fault as a defense. ✅ Bigger insurance implications – Cargo insurers can push back on denied claims when passage planning is inadequate. ✅ A precedent for future claims – Cargo owners can now challenge liability exclusions more effectively. ⸻ 🔴 WHAT CARGO OWNERS SHOULD DO NEXT 📌 Scrutinize passage plans before shipment – don’t assume the ship is ready. 📌 Add contract clauses that hold shipowners accountable for seaworthiness. 📌 Strengthen cargo insurance policies – ensure they protect against poor passage planning. 📌 Use this case as leverage in disputes – push back when shipowners claim “navigational fault.” 📌 Work with surveyors and legal experts to assess risk before loading cargo. ⸻ What are your thoughts? Is this ruling a win for cargo interests? Yours StilFresh

Give it up to all those fighting for their clients.

Exporting perishables is risky. But risk isn’t the problem—poor preparation is. ⸻ The Cost of Getting It Wrong Miss one detail, and you’re dealing with: • Spoiled cargo. • Financial losses. • Frustrated buyers. • Delayed shipments. • Customs headaches. ⸻ 🟢 The 5 Rules Smart Exporters Follow Rule #1: S.E.A.L Your Deals 🟢 Screen buyers—check credentials & trade history. 🟢 Evaluate markets before shipping. 🟢 Apply for permits early. 🟢 Lock in terms—price, quality, and payments. What Happens If You Don’t? 🔴 Fake buyers disappear with your goods. 🔴 Loose contracts create payment disputes. 🔴 Poor market research leads to zero demand. 🔴 Missing paperwork means cargo stuck at customs. ⸻ Rule #2: T.R.A.C.E Your Cargo 🟢 Monitor conditions 24/7. 🟢 Adhere to schedules strictly. 🟢 Contain & isolate perishables. 🟢 Use GPS tracking for visibility. 🟢 Always have an emergency strategy. What Happens If You Don’t? 🔴 Shipments get lost in transit. 🔴 Delays destroy product freshness. 🔴 Temperature shifts = spoiled goods. 🔴 Bad packaging causes contamination. 🔴 No backup plan? Disaster when things go wrong. ⸻ Rule #3: I.N.S.P.E.C.T Quality 🟢 Inspect before it leaves the farm. 🟢 Record every quality deviation. 🟢 Conduct random checks. 🟢 Scan for diseases & contamination. 🟢 Keep all quality docs updated. What Happens If You Don’t? 🔴 Bad fruit in = bad fruit out. 🔴 Small variances add up. 🔴 Surprises in transit = rejected shipments. 🔴 Pests don’t announce themselves. 🔴 A missing certificate means cargo blocked at customs. ⸻ Rule #4: P.A.Y Attention to Finances 🟢 Set clear pre-payment terms. 🟢 Break down costs transparently. 🟢 Set financial projections smartly. What Happens If You Don’t? 🔴 No upfront payments = major risk. 🔴 Hidden fees eat profits. 🔴 Guessing yields is gambling. ⸻ Rule #5: D.O.C.U.M.E.N.T Everything 🟢 Write it all down. 🟢 Keep financial records airtight. 🟢 Store every permit & compliance doc. 🟢 Double-check before signing anything. What Happens If You Don’t? 🔴 Verbal agreements mean nothing. 🔴 No receipts = no proof. 🔴 Customs love paperwork—missing docs = delays. 🔴 One mistake = shipment held. ⸻ Exporting without a system is reckless. Follow these 5 rules, and you’ll ship with confidence. For more like this, follow StilFresh

This is how many people view cargo claims handling: ✅ Reviewing documentation. ✅ Assessing claims. ✅ Negotiating settlements. ✅ Staying compliant with the law. ✅ Clear communication. And they’re right—partly. ❌ But here’s the reality: The best Cargo Claims Handlers—the top 10%—are the ones who’ve mastered what you don’t see. It’s the skills beneath the surface that make the real difference: ✅ Analytical thinking to spot patterns and prevent fraud. ✅ Emotional intelligence to handle tough conversations. ✅ Deep industry knowledge to stay ahead of trends. ✅ Relationship management to build trust with clients and partners. ✅ Leadership to guide teams during high-stress periods. ✅ Conflict resolution to find common ground in disputes. ✅ Tech proficiency to streamline the claims process. It’s the combination of these skills that separates good from great. Want to be in the top 10%? Focus on what’s beneath the surface. What hidden skills have helped you stand out in your role? For more like this, follow StilFresh

How Accurate Is Your Bill of Lading Documentation? Here’s what happens when it’s not: ➟ You ship three containers of frozen tuna. ➟ They arrive damaged due to poor handling and temperature control. ➟ You’re suddenly faced with an $800,000 claim. It’s not just a worst-case scenario—it’s a real case: Kyokuyo Co Ltd v. A.P. Møller-Maersk A/S (t/a Maersk Line). The outcome? It hinged on one thing: How well the Bill of Lading was documented. Here’s why the Bill of Lading is so critical: 1. Details Are Everything Accurate descriptions of your cargo can be the difference between winning or losing a claim. The more precise, the stronger your position. 2. Liability Limits Can Protect—or Hurt—You Misinterpreted terms like “packages or units” can drastically affect your claim. Clarity here can protect you from unexpected financial loss. 3. Legal Knowledge Is Power Understanding how the Hague-Visby Rules apply can save you from headaches later. The right documentation supports your case within these rules. So, Why Should You Care? Every shipment carries risks. Proper documentation isn’t just a formality—it’s your strongest safeguard. But here’s the problem: “I don’t know where to start.” The cargo industry is complex, and with so much information out there, it’s easy to feel lost. When you are ready, here is how we can help: - Survey coordination - Cargo claims recoveries - Cargo transport risk assessments For more, follow StilFresh

You May Not Get Paid What You’re Owed on Your Next Cargo Claim Many cargo owners assume they’ll be compensated for every damaged item inside a container. That’s not always true. Here’s what happened in a real case: ✅ A cargo owner shipped goods in containers. ✅ The bill of lading only listed the containers, not the items inside. ✅ The cargo was damaged, and the owner claimed liability per item inside the container. ❌ The court disagreed. ❌ It ruled that liability was based on the number of containers, not the items inside. The result? A drastically lower payout than expected. How to Avoid This Mistake 1️⃣ List Individual Items in Your Bill of Lading • If your B/L says “1 container” instead of “500 packages,” you’ll be covered for just 1 package. 2️⃣ Know the Hague Rules • Unless stated otherwise, courts count containers, not individual items when determining liability. 3️⃣ Fix the Problem Before Shipping • Poor documentation = weaker claims and lower payouts. What You Should Do Now ✔️ Review how your cargo is described in the bill of lading. ✔️ Make sure your documentation aligns with the liability rules. ✔️ Work with experts who know how to structure cargo claims for maximum recovery. At StilFresh, we help cargo owners, insurers, and supply chain professionals navigate claims, reduce liability risks, and maximize payouts. Need help? Let’s talk. StilFresh

Cargo Insurance Fundamentals Tired of sifting through complex marine insurance documents? Get the clarity you need in seconds with our expertly crafted cheat sheets! Why You Need These Cheat Sheets: ✅ Instant Expertise – Master cargo claims, underwriting, and risk assessment without spending hours researching. ✅ Practical & Actionable – Designed for real-world use, whether you’re handling claims or training new hires. ✅ Industry Best Practices – Stay ahead with the latest insights and proven methods used by top professionals. Who Will Benefit? 🔹 Cargo Underwriters 🔹 Marine Claims Adjusters 🔹 Supply Chain Managers 🔹 Freight Forwarders 🔹 Risk & Compliance Teams What’s Inside? Step-by-step cargo claims checklists Master guides on risk assessment & underwriting Quick-reference charts for common claim scenarios Case studies & expert insights Grab them here: https://lnkd.in/g_VAEVfj This is what you will get: ICC Clauses 6 Crucial Insurance Pointers Lloyds of London Marine Insurance Underwriting vs Claims CUO vs CCO vs CRO CARGO INSURANCE POLICY TYPES Premium Calculation and Pricing Cargo Insurance Underwriting Successfully Leading Change General Average Masterclass The ABCs of Cargo Insurance 9 Essential Documentation Practices Transporting and Underwriting EVs Cargo Underwriting in Practice (Volume 1 - 6) Bill of Lading in Practice Importance of Bill of Lading Documentation Commercial Invoice Masterclass Functioning of the Lloyd's Market Cargo Risks Pocket Guide Stock Throughput Policies 50 International Shipping Acronyms Cold Chain Risk Management

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We’ve researched hundreds of underwriting positions. And here’s what we found: Most candidates aren’t just tested on their knowledge. They’re tested on how they think, how they adapt, and how they manage complex risks. But here’s the challenge: The widening talent gap in marine underwriting. Munich Re echoed this concern. So, how do you prepare for these high-stakes interviews and close the gap when your schedule is already packed? You want to stand out, but finding the time to sift through endless resources feels impossible. We created the Marine Underwriter Job Interview Cheat Sheet to help you prepare faster and smarter. Here’s what’s inside: 1. Why Marine Underwriting? • Tips on aligning your passion and career goals with this niche. 2. Complex Risk Assessment • How to showcase your ability to underwrite complex risks. 3. Staying Informed • Guidance on staying updated with the latest maritime laws and regulations. 4. Negotiation Skills • Learn how to navigate difficult terms with brokers and clients. 5. Handling Errors • How to discuss mistakes and what you’ve learned from them. 6. Technology’s Future • Insights on the evolving role of tech in marine underwriting. Why this matters: Marine underwriting interviews require more than technical expertise. They demand that you prove your ability to think critically, handle pressure, and continuously learn. We’ve built it to help professionals like you prepare faster, smarter, and with more confidence. Yours, StilFresh