Wie können Sie die üblichen Risiken des Stakeholder-Engagements überwinden?

This will be an ongoing activity as new stakeholders may emerge and existing stakeholders portfolio may change during the project.

The single best way I know to keep a customer engaged is to align their incentives with your company’s own. The business/customer relationship is like any other great #partnership; both parties benefit most when they both gain something they need. This breeds #trust, #fulfillment, and then more #business. We believe incentives guide most business behavior. I first heard Charlie Munger explain this in “Snowball,” a #biography about Warren Buffet. Align the customer’s incentives with your own, and your odds of keeping that business go way up. This is done by choosing the right businesses and customers to partner with; their #MissionStatements, #values, and #practices must align with your own. #kindness #engineering #empathy #incentives

One great tool I have used to ensure I’m reaching all of the necessary stakeholders is to use a survey tool to poll my stakeholders and gain their insight into how they are feeling about the project. Some of the key points you can poll them on is how effectively they feel you are communicating with them, how satisfied they are with the project progress, how confident they are in the defined requirements, where they see potential to add more value, etc. It’s also key with these surveys to not stop at quantitative feedback, but to also gain short and direct insights that otherwise might be difficult to share in a face-to-face setting. If you can then turn these insights into action, stakeholders will buy into the surveys and your leadership.

Stakeholder engagement is never over nor a one-off event at launch. Continuous and active communication throughout the project lifecycle is as vital as the project objective. Keep updates and feedback flowing.. draft a concise weekly newsletter, launch an informal communication channel, create a collaborative project board/tracker. Regularly updating on project progress, awareness of/for concerns, and seeking feedback goes a long ways in promoting an inclusive and collaborative environment.

One thing I have found useful is to understand need and expectations of top priority stakeholders and their prefer method of communication.

Clear Communication of Project objectives, roadmap, goals and timelines on regular intervals is critical to avoid confusion and misalignment of expectations. Setting up Steer Committee meetings in advance will help in this.

Be Flexible! We can all agree that clear objectives are key, but it is equally important to be adaptable and flexible. Projects may* encounter unforeseen challenges or changing circumstances that require adjustments to the initial objectives. Regularly** reassess the objectives and make necessary modifications based on stakeholder feedback and evolving project needs. Providing adaptability demonstrates responsiveness and willingness to accommodate stakeholders' evolving*** expectations. *they always do **as in every day ***to the moon

My approach to establishing trust and fostering strong relationships with stakeholders is centered around actively understanding their priorities and expectations. By engaging in meaningful dialogue, I identify their key concerns and strive to deliver tailored solutions that address their specific needs. Furthermore, I adopt a collaborative mindset, seeking opportunities to collaborate both within the organization and with stakeholders to ensure a holistic and comprehensive approach, avoiding the limitations of a siloed perspective. Lastly, I deliver on promises - hitting deadlines, giving report-ready deliverables, and following-up later to determine if there are questions or concerns.

Acknowledge and Learn from Mistakes - What is the fun in knowing everything...? Nobody is infallible, and mistakes may* happen during the project. When they do, acknowledge them openly, take responsibility, and communicate your corrective actions. Demonstrating a willingness to learn from mistakes and improve processes inspires confidence in stakeholders and team members alike as well builds credibility over time. *they will

In the early beginning ,after conducting the kickoff meeting you must have a clear view for positioning every stakeholder in their current status & the desired one, this is what we call stakeholders engagement assessment matrix. Then you have to decide the proper involvement

Early and Forward Communication - Often and Always Start managing expectations from the very beginning of the project. Just as you may have stresses of expectations this is beyond a two way street.. more like a freeway. Be transparent about the project's goals, constraints, and potential challenges. Clearly communicate the scope, objectives, and limitations to stakeholders and team members. Address* any misconceptions or unrealistic expectations early on to avoid misunderstandings later in the project. *ownership at every level is required to be licensed as the bus driver on this freeway of chaos

Leadership is a process not a person. Take resolve in this and enjoy the process and understanding that a system is never complete. Once you think everything is as efficient as can ever be, you'll discover a way to refine the system. By embracing the process you'll be a "leader*" in no time! *stakeholder