Hoola

🎅 Christmas is comiiiiiing 👀 Una temporada que puede representar hasta el 30% de las ventas anuales para los eCommerce. En Hoola hemos implementado WhatsApp con más de 100 clientes y enviado más de 1M de mensajes 🫨 y hemos aprendido que: La simplicidad de los mensajes, la hiper-personalización de la experiencia, en WhatsApp, convierte X400💥 Desliza y descubre cómo crear tu primera campaña y dominar WhatsApp esta temporada 👇 #eCommerce #WhatsAppMarketing #Automatización #MarketingDigital #CustomerExperience #WhatsAppBusiness

¿Por qué tus clientes abandonan el carrito? Tic, tac, tic, tac…⏰ Hace poco, un cliente nos compartió un dato que seguro te sonará: “La mayoría de nuestras ventas se realizan a las 9 de la noche, cuando no tenemos a ningún agente disponible en #WhatsApp.” Este es un desafío común en muchos #eCommerce: 🛒 Los hábitos de compra no coinciden con los horarios de atención 💭 Las dudas no resueltas matan la conversión 💸 Se pierden ventas que podrían ser recuperadas Pero la pregunta es: ¿Tu estrategia de atención al cliente está diseñada para los hábitos reales de tus clientes? Piénsalo: tus clientes están listos para comprar 🛍️ , pero si no tienen a alguien disponible para resolver sus dudas, pierdes esa venta. ¿Cómo estás abordando este reto? Comparte tu experiencia en los comentarios 👇 🤫P.D: Pronto arrancamos una colección de historias donde compartiremos casos reales, soluciones concretas y resultados de alto impacto. ¡Stay tuned! Que el tic, tac no se convierta en click, bye 👋 Agenda una demo ahora -> https://bit.ly/3OWgbxk #eCommerce #CX #WhatsAppMarketing #Automatización #IA #HoolaAi  #Hoola

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"Mom, we made it in the news!” We are thrilled to announce our €800k Pre-Seed led by {{linkedin_mention(urn:li:organization:11132867|Abac Nest Ventures)}}, with participation from {{linkedin_mention(urn:li:organization:28553535|Combination VC)}}, {{linkedin_mention(urn:li:organization:10616214|JME Ventures)}}, and {{linkedin_mention(urn:li:organization:1546341|Itnig - Startup Ecosystem)}}. This investment affirms Hoola’s unique approach to Conversational AI in eCommerce. 6 months after taking on our first paid client, we’re proud to support 75+ brands with the challenges they face around customer experience. We could go on and on about how our proprietary tech is the must-have for eComs looking to improve customer support while driving conversion, but honestly, we’ll let the numbers speak for themselves: 70% of chats automated > 15% Conversion Rate in conversations 22x average ROI Hoola is just getting started and has some very cool & unique (if we do say so ourselves) features in the pipeline to continue helping eComs You can read the article here (ESP): https://lnkd.in/gNAYBMHF

How do you create a great post-purchase experience on WhatsApp? 👇 Give the customer what they need! > Send them an order confirmation > Include an order tracking link Wait for some time... Let them enjoy their new product! > Personally check-in (as founder or owner) > Assign an agent for unsatisfied customers > Ask for a ⭐️ rating from happy customers Simple as that! Create your own flow with Hoola today 🌷

WhatsApp is a conversational marketing channel So, why do we limit it by sending one-off campaigns? 👇 Well: WE don’t Continue the conversation using Broadcast Flows! Send a WhatsApp campaign, connected to a flow This is for: ↳ Campaigns with multiple outcomes ↳ Campaigns that segment your contacts ↳ Campaigns in which interaction is needed Curious for an example? 👉 This Jewelry brand segments active contacts & builds engagement at the same time using broadcast flows! (And yes, share the data with Klaviyo too)

BANOFFEE BARCELONA would try WhatsApp, but... On a target of adding €25,000 per month in less than 3 months Hoola analyzed their funnel and took 3 steps: 1. Set up WhatsApp automated flows 2. Create the BanoffeeClub for VIP customers 3. Connect WhatsApp and Email marketing The rest is history Read the full story here: https://lnkd.in/gdZZ9Zgx

Welcome flows for WhatsApp… that segment, market & sell? 👇 This flow has shown amazing results already, and is the first big win when setting up WhatsApp It triggers from a website widget (or anywhere you share your WhatsApp link) Then ↳ Asks for a double opt-in from your users ↳ Segments your contacts by product interest ↳ Reward with a discount on the product they liked Oh… and shares the data with Klaviyo See how it works here 👇 Create your own here: https://www.hoola.so/

What if you could grow your audience… Then segment and sell to them at the same time! Say hi to WhatsApp welcome flows! Contacts come in from your website 👉 They are asked to receive future marketing 👉 They are asked which products they are interested in 👉 They receive an instant reward for doing so! All the data is displayed in their contact profile (and for our advanced users, synced with Klaviyo data) Every WhatsApp interaction is tailored to the user To the benefit of the business Automate. Integrate. Grow. All with Hoola.

Ever go shopping and you just love the store owner? They’re passionate about the products They give you the best recommendations 👉 You tell all your friends to go there! But they all end up having a different experience… ❌ One ran into a different sales person ❌ One travelled 2 hours to get there ✅ One had an amazing experience She had a great experience... from her living room?! She said the store implemented WhatsApp She had an experience as personal as in-store She received a perfect recommendation She purchased it right in chat It was a great customer conversation in general And only later she found out… The first part of the conversation was automated 🤯 Ready to try it? https://www.hoola.so/