¿Cómo se pueden gestionar eficazmente los desencadenantes emocionales en el lugar de trabajo?

- Self-awareness: Recognize personal triggers and reactions. - Communication: Express emotions constructively and listen actively. - Boundaries: Set clear boundaries to maintain professionalism. - Stress management: Employ techniques like deep breathing or mindfulness. - Conflict resolution: Address conflicts calmly and seek mutually beneficial solutions.

Once you have built your own self-awareness, including your triggers or "hot buttons", you're halfway. Too often we hear that we are "too emotional" or that you have to "control your emotions". Emotional Intelligence means embracing your emotions, and use them to be your better self, empathize with others, understand their challenges and how to help them overcome them. Feeling emotions in the process, and even showing vulnerability, will help build trust. Naturally, you have to learn to channel your emotions and put them to the best use, instead of ending up being overwhelmed. Recognize, accept and embrace your emotions, reflect on how they work for you, and then observe the same process in others. This will help you manage them better.

Building strong interpersonal relationships and fostering a supportive environment are indeed essential for managing emotional triggers in the workplace. Recognizing and addressing the diverse factors that influence employee motivation and well-being, including organizational culture and intrinsic job satisfaction, can further enhance our approach to managing emotions effectively.

Active listening and observation, genuine curiosity, lack of judgment, and empathy are key to understand others' triggers and build trust. There's nothing more powerful for someone in distress, than meeting someone who genuinely seeks to understand, doesn't judge, and shows empathy and desire to help. Very important is also to consider timing; we all need time to process, some taking longer than others. Once you show someone you're there for them, don't push too hard. Wait for them to come back to you in their own time.

I think the first thing you have to do in such circumstances is to always keep in mind it's not personal. It can be due to your role, the work dynamics, or simply the fact that you are there in a stressful moment for the other person. Also be fully aware of your own emotions, recognize your triggers, and make sure they don't drive your behavioral response. Try to listen, ask questions to get to the core, or real issue. Often when emotions get in the way, the real issue is hidden, lost in the confusion of negative emotions that are so strong in that moment. Help the other person focus and regain balance. Keep your tone neutral, while controlling your own body language. This should help them relax and start a more constructive conversation.

Think of dealing with emotional triggers like handling a pesky mosquito bite. You know scratching it feels good temporarily, but it only makes it worse, right? It's the same with our emotions. It can be tough to hold back when something bugs us, but giving in to those emotional itches doesn’t really help. Practicing control is key. The more you work on it, the better you get at managing those feelings. It's all about building your emotional muscles! Just like you learn to stop scratching a bite, with time and practice, you'll get better at recognising and managing your triggers. Resist the urge to react impulsively and you will eventually get stronger emotionally. 💪🦟