Valoraciones de Narada Resort & Spa Liangzhu

This hotel is set in the heart of the Cultural Village, so it's very convenient for us to visit all the UNESCO World Heritage sites. For the room, it's rather cold when evening fell and the temperature could not be adjusted.It stayed around 20C degrees. For the price the hotel is charging per night, it should offer a greater variety of food for the buffet breakfast. The price in the Chinese restaurant was reasonable and the food was good.

Wanted to escape for a short staycation. The hotel is well located in a peaceful area and beautiful scenery. The staff was very welcoming and had a fast check in. The room was very nice and well maintained. The overall stone (included shower) was really nice. It’s easy to walk around the lake and enjoy the lotus. The amenities in the room was good with everything you need in hand and nice welcome fruits was a great gesture. Also thoughtful turn down amenities with snacks and drink. Only negative point was the F&B offering, wanted to try the western restaurant however when I asked to see the menu we only saw Asian food (see attached picture), the Chinese food looks good tho. Saw we had in room dining option but no menu in the room and I don’t speak Chinese to call and order. The breakfast had a great selection but quality was not up to expectations but the chef were really great and understood my request. The overall staff was really nice and always saying hello and smiling which made me feel welcome. They also have spa and kids playground but I didn’t have a chance to try or check the venue. I will definitely come back and hope they can improve their western offering.

It was a bit of a disappointment as the hotel closed the hot springs just a day before the qinming holidays but there was no information posted regarding this and the reason also seemed ridiculous “ the whether is getting hotter “. It’s starting April and we are still in our jackets. The whole point of booking it was to enjoy the hot springs. Not a great experience

Thank you to Hermit and Narada! We had such lovely views of the lake and mountains. Beautiful hotel and spacious rooms with balcony, sitting area, and bath tub. The swimming pool was quite busy but clean and relaxing. The western restaurant serves mostly Chinese cuisine however the breakfast was yummy. There are bikes to rent or buses for a tour through the village. We would come back !

I really nice hotel, I've stayed here twice. Good in room amenities and nice grounds you can wander in. Very pleasant food although there is some disparity between the food pictured on the menu and the dishes. (I ordered egg plant and got duck,) but they changed it and charged my for the dish I'd wanted so no problem in the end

Perfect and nice hotel for a weekend! Friendly staff!

Great staff! The exterior of the hotel is beautiful and tranquil.

Overall great place and family friendly. Not crowded during holidays. Great place for a retreat. Lots to do nearby and a great escape out of the city. Nice bicycles for rental to enjoy the area.

這是一次完美的旅程，從遇到大堂經理胡欣悦的那一刻開始！她的服務非常細緻，很多我們沒有想到的地方她都提前幫我們考慮到，非常非常感謝她！酒店環境沒得説，鳥語花香，房間更是棒，在酒店裡遇到的所有工作人員都很有禮貌，下次再來良渚的話，還會選擇君瀾！

環境：周邊環境非常適合度假休閑 衞生：酒店管理做的乾淨 設施：免費升級了房型，房間很大，唯一的不足就是外面有個空調外機，夜晚有點吵鬧 服務：秉承君瀾的品質，中餐廳菜餚很驚艷，可惜昨晚沒有西湖醋魚菜品

房間大，整體酒店非常度假休閑風，所以果斷開會後讓老婆孩子坐火車過來再住一晚，大堂胡經理也幫忙調劑了更合適的房型，酒店內遇到問題尋求服務人員的幫助都會全程陪同，無論是什麼崗位。酒店風景也很好，早起帶着孩子簡單玩了一下，很開心

杭州的秋天實在太美了。酒店整體環境好，工作人員服務態度也很好。酒店的早餐不錯，特別是燒餅意外好吃。周邊有良渚博物館，玉鳥集，大屋頂劇場等。因為比賽沒來得及好好體驗，下次有機會還會再來。

總結，建築很美，但入住體驗很不好，特地訂安睡套房沒必要。衞生條件偏差，隔音也差。 首先房間隔音差，可能靠近馬路，車來車往挺吵，門的隔音也差，推車過去轟隆轟隆，而且貓眼是花的。安睡房不該這樣。 衞生最差，浴缸非常臟，窗簾一排污漬，水龍頭打開流的黃水，快15分鐘才有熱水。遙控器啊被子啊好像都是灰，太久沒人住？掀開被子打很多噴嚏。希望改進。 設施：AI床墊個人認為沒有更舒服，衞浴最差，熱水慢，水臟，浴缸水好小，浴缸花灑是擺設。洗髮水沐浴露質量非常差，洗髮水用了頭癢起頭皮。作為度假酒店，不合理。另外，建議露台配個貴點好看點的百葉窗吧，審美水平和建築水準好不搭，用個投影幕布幹啥，還有什麼露台泡澡的樂趣？ 服務：不是很規範。正門口和大堂門口，經常在人多的時間段打掃，水管沖地、擦天花板，這麼好看的門庭，這些工作不能8點前完成嗎？早餐10點結束，在度假酒店裡已經偏早，9點55還有四個客人在吃，就有服務員滿場飛的收標簽，就擠在正在拿菜的客人旁邊收，10點再收會怎麼樣？大堂經理的話術我也不理解，由於辦活動房間比較滿，我的房間非常遠，正常解釋一下就好，也已經一路把我送過去，但一會和我説遠的房間更安靜，近的房間因為有良渚論壇很吵，一會和我説安睡套房就是這麼遠的，就那邊邊上有，為了安靜。首先你們安睡房門口都有牌子，我一路看到N多……而且又吵又臟，就很反差。第二天完全不問我住的怎麼樣，直接微信要好評，吃不消。本來還不想説這麼多。

這次帶父母來看看餘杭的秋天，入住君瀾酒店，早早的小胡就加了微信，問了需求，到店比較晚，居然幫忙升級了套房，還一路送到房間，服務太周到了，第二天看到酒店精緻，又被驚喜到，早餐也是豐盛味道好