HappyOrNot

HappyOrNot

Information Services

Tampere, Pirkanmaa 7 119 followers

Turn feedback into more revenue with our trusted customer feedback solution.

About us

Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 1.5 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2024 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.

Toimiala
Information Services
Yrityksen koko
51–200 työntekijää
Päätoimipaikka
Tampere, Pirkanmaa
Tyyppi
Privately Held
Perustettu
2009
Erityisosaaminen

Sijainnit

  • Ensisijainen

    Åkerlundinkatu 11, 33100 Tampere

    4th floor

    Tampere, Pirkanmaa 33100, FI

    Get directions
  • 1500 Gateway Blvd

    Unit 201-B

    Boynton Beach, Florida 33426, US

    Get directions

Työntekijät HappyOrNot

Päivitykset

  • Imagine turning every piece of customer feedback into actionable insights that drive real results. With HappyOrNot, that's exactly what we do. 📈 Our range of feedback solutions covers both online and offline touchpoints, giving you real-time insights into your customer experience. Easily gather feedback on key moments in your customer journey, and let our intuitive Analytics platform do the work to analyze it instantly. With actionable insights at your fingertips, you can quickly address issues and make informed decisions to optimize your operations and fuel business growth. Discover how HappyOrNot can make a difference for your business! 🚀

  • Good news—improving your online reviews is easier than you think. 👇 With HappyOrNot, you can catch issues early, before they make it to your Google reviews. Gain real-time feedback and turn every customer experience into a positive one. Fix issues before they hit your reviews.

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  • 🌟 Customer Spotlight: Capitol Health Capitol Health (Capital Radiology), a leading network of community-based medical imaging practices in Australia, partnered with HappyOrNot to ensure patient feedback drives meaningful improvements. With 66 locations nationwide, they sought consistent, real-time insights to enhance patient satisfaction and streamline operations. Since adopting HappyOrNot, Capitol Health has: ✔️ Achieved a 20%+ boost in NPS scores over the past financial year ✔️ Expanded feedback collection from 20 to 36 clinics ✔️ Seen a significant rise in feedback volume and patient engagement By leveraging actionable feedback, Capitol Health has refined staff training, celebrated service excellence, and strengthened its patient-first approach. We’re proud to support Capitol Health as they continue putting patients at the heart of everything they do. Special thanks to our reseller, Push My Button Australia, for supporting this incredible journey! 👉 Curious to learn more? Read the full customer story on our website: https://lnkd.in/gHph7D-g 📸 Capitol Health

  • 🍁 Happy Thanksgiving! 🍁 As we prepare to celebrate tomorrow, we’re taking a moment to reflect on what we’re most grateful for—the incredible people we work with every day. 💚 To our customers, thank you for trusting us to help you listen to your customers and create meaningful experiences. Your passion inspires us every day. 💚 To our partners, thank you for walking alongside us, sharing ideas, and making growth possible. 💚 And to our colleagues, thank you for your dedication, creativity, and teamwork. Together, we’re building something truly special. We’re so thankful for each and every one of you. Here’s to celebrating all we’ve accomplished together this year—and looking forward to even more in the next. ✨

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  • Customer feedback is the secret sauce to growing your business, improving loyalty, and staying ahead. But how do you turn that feedback into measurable results?    👉 Join us for a free live webinar where customer experience (CX) leaders from CINTELLIC Consulting Group, HappyOrNot, and APS Bank will share how they’re using innovative feedback systems to:    ✔️ Understand what customers want  ✔️ Reduce churn and improve satisfaction scores  ✔️ Empower teams with actionable insights    📅 When: December 5, 2024  ⏰ Time: Noon–1 p.m. CET (6 a.m.–7 a.m. ET)  💻 Where: Online    Whether you’re a seasoned CX pro or just getting started, this session will leave you with strategies you can implement immediately.    Don't wait before it's too late! Reserve your spot today: https://lnkd.in/dhSBj5qh

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  • 🌟 Customer Spotlight: Sun 'n Lake of Sebring Improvement District Sun 'N Lake, a beautiful golf and recreation community ⛳🌅 in central Florida, wanted a better way to connect with their residents and guests. Before using HappyOrNot, they faced challenges like limited feedback, inconsistent data, and delays in understanding what their community really needed. Since implementing HappyOrNot, everything has changed. They’ve been amazed by the high engagement, real-time insights, and actionable data that help them address concerns faster and strengthen relationships with their community. The result? A better experience for everyone and a fresh approach to enhancing community living. We’re so proud to support Sun 'N Lake in creating a place residents and guests love to call home. 💚 Keep up the amazing work! 📸 Sun 'N Lake of Sebring Improvement District #customerexperience #CX #customerfeedback #HappyOrNot

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  • What if classic novels were reimagined with customer feedback at the center? 🤔📚 These iconic stories might take a whole new turn if the characters simply listened to their customers. We had fun imagining this—now it’s your turn! Swipe through and then drop your own reimagined versions in the comments!

  • Collecting customer feedback without asking in the moment? Yeah, that’s wild. 🐾 In 2024, businesses need in-moment feedback to truly understand their customers. Waiting for surveys to trickle in isn’t cutting it anymore. 💡 That’s why solutions like HappyOrNot empower you to capture real-time insights—right when it matters most. From locker rooms to checkouts, in-moment feedback helps you spot issues fast, act quicker, and keep your customers smiling. 😊 So, are you ready to stop chasing feedback and start collecting it naturally? #customerfeedback #customerexperience #inmomentfeedback #HappyOrNot

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HappyOrNot 3 Kierroksia yhteensä

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Sarja B

25 000 000,00 $

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