Comment faites-vous face à la fatigue ou à la résistance de vos employés et partenaires en matière de confidentialité des données ?

Focus on the intent and purpose - upholding human rights and dignity amongst technology. Forget ‘compliance’, and promote ‘respect, compassion and safety’ instead. Non-sociopaths will respond positively.

Awkward as it may be: start with the person in the mirror. Is there anything in your approach that has pushed people away from what you are trying to accomplish? Learn what motivates others and adapt accordingly where you can.

Try to understand why employees and partners are experiencing fatigue or resistance. Try to simplify data privacy policies and make them easily understandable. Try to avoid technical jargon and use clear, concise language. Provide easy access to resources, such as FAQs, quick reference guides, to help employees understand and comply with data privacy requirements. Try to Integrate data privacy into daily workflows and make it part of regular job functions. Regularly communicate the importance of data privacy through various channels, such as newsletters. Ensure that leadership actively promotes and participates in data privacy initiatives.

The most common ground for data privacy fatigue and resistance is the omnipresent legal and technical jargon that makes privacy policies and privacy training mundane and hard to understand. Reflecting on the language you use to communicate with your fellow employees or partners about data privacy issues should be the first step to identifying the causes of data privacy fatigue in your organization.

Emphasize how personal data can be taken and used not only against the customer, but how the employee's data could be taken from other companies. This can emphasize the importance of data privacy generally, but also make it more personal for the employee.

Privacy is product work. In order to do leading best-in-class privacy design, all stakeholders need to see privacy as a feature, not just as compliance. Communicating this "why" and mapping it to the "how" in your product(s) is a key part in elevating the importance of the business value and relevance of doing great privacy work. It requires pivoting the narrative from "defense" to "offense" -- and reframing the primary stakeholder as users and customers, not just legal teams and regulators. Only when privacy becomes a core part of the mission, will it no longer be a tax.

I like to imagine with colleagues that they or their loved ones are going through our product experience. That really drives home the "why" of data privacy. As an added benefit, it tends to engage everyone in collaborative, creative thinking on how to improve that experience, if necessary.

1. Explain the "Why":Importance of Data Privacy;Protecting Personal Information;Building Trust;Regulatory Compliance;Competitive Advantage, Potential Consequences of Non-Compliance,Data Breaches,Loss of Trust 2. Explain the "How":Clear and Practical Guidelines,Stepby-Step Instructions, Examples and Scenarios: Training and Resources,Interactive Training,Support Tools,3. Communication Strategies:Regular Updates and Feedback,Consistent Communication,Feedback Mechanisms Use Multiple Channels:Diverse Communication Channels,Visual Aids,Personalize the Message:Tailored Communication,Relatable Stories 4. Encourage Engagement and Ownership:Involve Leadership,Leadership Endorsement,Open Discussions,Empower Privacy Champions, Privacy Champions,Recogni

To address data privacy fatigue, communicate the why and how of data privacy to employees and partners. Explain its importance and benefits, using stories, examples, metrics, and testimonials. Provide clear guidelines, resources, and training to enhance understanding and skills, increasing awareness and support.

Clear and compelling communication is essential for overcoming data privacy fatigue and gaining buy-in from employees and partners. Leaders should articulate the importance of data privacy in protecting sensitive information, preserving trust with customers and stakeholders, and mitigating regulatory and reputational risks. They should also provide practical guidance on how to implement data privacy measures effectively, including best practices, tools, and resources available to support compliance efforts. By emphasizing the relevance and benefits of data privacy initiatives, organizations can foster a sense of purpose and ownership among stakeholders, motivating them to embrace their roles in safeguarding data.

1. Involve Employees and Partners:Engage in Open Dialogue,Regular Meetings,Suggestion Box,Include in Decision-Making,Cross-Functional Teams,Working Groups,Transparent Communication,Clear Updates,Q&A Sessions 2. Empower Employees and Partners:Training and Education,Comprehensive Training,Workshops and Seminars,Provide Resources and Tool, Access to Tools,Guidelines and Templates 3. Recognize and Reward:Acknowledge Efforts,Recognition Programs,Awards and Certificates,Incentivize Compliance,Bonuses and Incentives, Career Development 4. Foster a Privacy-Centric Culture:Leadership Involvement,Leadership Endorsement,Champion Privacy,Encourage Collaboration,Team Collaboration,Peer Learning 1.Initial Engagement:Objective,Method,Output 2.Empowerment.

Integrating gamification into data protection training can significantly boost employee engagement and reduce the risk of data provacy fatigue. By organizing regular quizzes on your organization's data protection and cybersecurity policies, and rewarding high scorers, learning becomes more interactive and enjoyable. This approach not only makes complex topics interesting but also helps employees internalize important rules. Such a strategy leads to a more informed workforce, strengthening your organization's data security.

Empowering employees and partners to play an active role in data privacy efforts can help alleviate resistance and foster a culture of collective responsibility. Organizations should provide opportunities for training, education, and skill development to enhance stakeholders' understanding of data privacy principles, regulations, and best practices. They should also encourage open dialogue and collaboration, soliciting feedback and ideas from employees and partners on how to improve data privacy processes and procedures. By involving stakeholders in decision-making and problem-solving, organizations can cultivate a sense of ownership and commitment to data privacy goals, driving sustained compliance and engagement.

Datenschutz kann im Unternehmen nie nur Sache einzelner Personen sein. Jede:r Mitarbeiter:in ist angehlaten, effektiv personenbezogene Daten zu schützen. Dafür ist es notwendig, Bewusstsein zu schaffen. Dies gelingt, indem man niederschwellig Zugang dazu ermöglicht: eLearnings, praxisnahe Beispiele, persönlicher Kontakt und verständliche Sprache sind dafür wesentlich. Wichtig ist ebenfalls, dass Richtlinien und Prozesse die Lebenswirklichkeit im Unternehmen abbilden oder mit dieser vereinbar sind. "Schreibtischtäter" sind hier fehl am Platz !

To overcome data privacy fatigue, involve and empower employees and partners. Seek their opinions, recognize contributions, establish data privacy champions, encourage collaboration, and grant decision-making authority. This involvement and empowerment enhance engagement with data privacy efforts.

Recognize and reward those who are doing the work. Don't spend all your time motivating those who are not prioritizing this work, especially if it's at the cost of appreciating those who are committed to the work even when others are over it. Celebrate milestones. If burn out is coming from the fact that the org doesn't seem to value this work, it's time to do a reset from the top. Show that your org values this work and doing this work is not an obstacle to your career within that org.

Una forma interesante, entretenida y educativa es poder usar los juegos para introducir conceptos y procedimientos de privacidad en los empleados que tienen algún tipo de resistencia a ello.

I think the key is to make it relatable - yes, the proper term is data subjects, and there's lots of other jargon. But we have to meet people at their level of understanding, or we risk turning them off through confusion. In addition, everyone consumes information differently - some prefer written content, others audio or visual. Know your audience and make the topic relatable for them in terms of level, content, vocabulary etc. and that will go a long way.

Flexibility and adaptability are key. Data privacy fatigue is not only caused by the ever-changing legal and regulatory landscape but also in application of said laws and regulations. Accordingly, it is beneficial to maintain a flexible mindset and organizational culture that embraces change. Also, build agility into your data privacy processes and systems, allowing for quick adjustments to comply with new requirements. Lastly, develop contingency plans to handle unexpected changes in regulations and minimize disruption.

To address data privacy fatigue, understand the reasons behind resistance, communicate the importance clearly, involve employees in decision-making, simplify regulations, offer training, showcase positive outcomes, foster collaboration, and acknowledge progress to create an engaged and supportive environment.