Vous devez évaluer les performances des fournisseurs. Comment savoir s’ils livrent la marchandise ?

Actually, you can never be certain if they deliver. The best way is to pay them a visit, you'll be able to see if production is ongoing, if there are goods being prepared, and if pallets are moving in and out. Also, another method is to act as if you were conducting a job interview. You can always make reference calls, which tend to work quite well. However, be wise, as some clients might not appreciate being contacted due to confidentiality concerns, and they may be unhappy that the supplier shared their details. This is especially delicate if you call a direct competitor...

Um die Leistung von Lieferanten zu bewerten, sollten Sie folgende Punkte beachten: Im ersten Schritt wird die Pünktlichkeit und Viollständigkeit der Ware geliefert. Das kann mit Hilfe des Wareneingangsdatums und dem Bedarfszeitpunkt erfolgen. Des Weiteren ist es wichtig die Kommnuikation und Servicequalität zu bewerten. Mit Hilfe standardisierter KPI's nach dem Smart Prinzip lassen sich in regelämäßigen Abständen, die Bewertungen durchführen.

In this era, every industry is improving by the day. When you are a part of a certain supply chain all the linked parties depend on each other to achieve the gradual improvements set as goals for the coming future of the Supply Chain. While improving our operation we should look at how we can improve further and contribute to the whole supply chain. Internal and External evaluation plays a key role in the task of improvement. Quarterly evaluation of internal departments and employees could give us visibility as to how we could improve ourselves as a company. Evaluating our external stakeholders could show us more ways to improve and avoid setbacks as well as bottlenecks in the big picture.

Evaluate supplier performance through key performance indicators (KPIs) such as on-time delivery, product quality, responsiveness, and adherence to specifications. Utilize performance scorecards and regular reviews to track metrics and identify areas for improvement. Implement transparent communication channels to address issues promptly. Conduct periodic audits and surveys to validate performance and maintain alignment with business objectives.

Evaluation of goods could include steps like performing inspection by verifying the goods against agreed quality and commercial parameters. Sometimes you may need to perform inspections at supplier site. Based on an excellent performance history, you could also then subject the goods to reduced or skipped inspections; using COAs as the approval mechanism. In terms of ongoing performance Monitoring, measure quality and OTIF at predetermined frequency against agreed targets to ensure both you and the supplier are performing optimally.

The greatest quality and best innovative supplier with no flexibility might not be the best fit for some of us. A flexible and Friendly supplier who does not produce a good quality product is a definite NO. Depending on our industry we have to evaluate suppliers without following a set of benchmarks defined by someone who wrote a book. In our industry (Apparel) we always look for a supplier with a balanced scorecard who can provide us with above-average quality with flexibility. As we are always trying to maximize profits nowadays, I would collaborate with a supplier who can offer multiple payment options including BNPL (Buy Now Pay Later).

One tool that I find important to use for determining whom to evaluate is the XYZ criticality classification. It ranks the criticality of items in your inventory, so based on this information, you define which suppliers will be assessed. When I used it, I managed to significantly reduce delays we experienced with Z items, ensuring production supply, decreasing rescheduling, and delivering on time, thus allowing the use of less urgent freight options.

1. Regular followup is important here. 2. Communicating with supplier for every details is possible 3. Initial review with supplier is most important, otherwise you will get surprised at the last moment. 4. Solving problems is the key factor. Any understanding gap should be solved properly.