Cycle App

Writing the release note before the spec is the best way to align everyone on what you want to achieve. Release notes and requirements docs are the two sides of the same coin. That’s why we’ve made it easy to open them next to each other in Cycle App. 1/ Gather customer quotes 2/ Write the release note 3/ Ship the feature In that order. Give it a try next time you start working on a new feature 🙌

Customers found their way back into your favorite sidebar 🙌 Search for a person or a company, open their profile, browse through their quotes, and generate a summary in no time. On that same profile, you have access to your customer attributes (ARR, plan, tier, etc) in sync with your CRM (HubSpot, Attio, Salesforce). Check it out in Cycle's changelog (powered by Cycle) 👇 https://lnkd.in/dCXDr_aX

Cycle App's feedback autopilot just got more powerful. Your feedback is now automatically tagged with the right product areas. It serves as a way to triage feedback docs before linking them to features. That way, product folks can have a direct access to the feedback that's relevant to them based on the product areas they're responsible of. Seriously, who has time for manual feedback triage? At least I don't... 😅 Fortunately, manually triaging feedback is now a thing of the past, with Cycle! Put your feedback on autopilot, book a demo at https://www.cycle.app/ PS: don't have solid product areas yet? Don't worry, we can help you out with our product area generator, starting from your product and API docs!

"MECE" will sound familiar to all strategy consultants, but only the best product folks know how to use it Take two 2min to check if your product areas match the MECE criteria no doubt you'll spot huge inefficiencies (checklist below ✅) MECE stands for "Mutually Exclusive, Collectively Exhaustive" Here's how to apply it to your product areas: "Mutually Exclusive" • No Overlaps: Each product area should address a unique part of the product. If “Billing & Payments” handles invoicing, payment gateways, and subscription tiers, then those features aren’t duplicated under “User Management” • Clear Boundaries: With well-defined product area boundaries, teams know exactly which features fall under which domain. No double work. "Collectively exhaustive" • No Gaps: Together, the set of product areas should cover all critical capabilities of the SaaS platform. If a core function doesn’t fit neatly into a product area, you need an additional area or a re-scope. • Holistic Coverage: Ensuring each product area is part of a complete overall structure prevents neglect of important features. If your product can’t capture product usage metrics or doesn’t have a place to manage security and compliance, you’d need to expand your product area list. Here’s a quick MECE checklist: 1. One-to-One Mapping Can each feature be placed under exactly one product area without ambiguity? 2. No Overlaps No repeated responsibilities (e.g., billing logic isn’t duplicated in User Management)? 3. Comprehensive Coverage Do all critical features and customer use cases fit into at least one product area? 4. No Orphans Is there any feature or process with no obvious “home”? If yes, add or re-scope a product area. 5. Future-Ready Will upcoming features naturally slot into your existing product areas without creating overlap or gaps? These should help you define MECE product areas Hope this helps 🐣 --- I build feedback systems and product taxonomies for a living at Cycle App, DM me if you need help with this :)

I'm obsessed about hover states! (sorry Adrien & Vladimir 🥲) "What happens when you hover over here?" is the question I ask the most when iterating on a design. Hover states are a great UX hack! They help you create cleaner interfaces: -They reduce visual clutter by letting you default hide unnecessary information -They bring valuable info when and only when your users need them, ie when they intentionally put their focus on some specific element Here's an example of a new hover state we just shipped: hover cards for feedback sources ✨ A discrete Slack logo by default, which lets users know where the feedback comes from at first glance. Then more detailed information on hover – feedback creator, creation date, and CTAs (open, copy link, edit link) ✌️

Cold start problems are the hardest ones to solve in tech. Your product is valuable but your new customers don't get to feel it because you make them go through too many steps on their way there. Customers don't want the upfront work required to find value in your product. Like everyone else, they're lazy. If after 5 minutes of clicking around, they didn't go "wow" at any of your features, they'll likely give up on you 🥲 Great news is: with AI, cold start problems are slowly becoming a thing of the past. It's now possible to blow customers away in their first 5 minutes using your product by populating their workspace with exciting data! 👀 AI is underused in onboarding flows – even though that's where I believe it can have the most impact. Attached is an example of a feature we just shipped: you want to set up a new product taxonomy in your workspace but don't know where to start? Well, just generate a V1 of your product areas with AI and take it from there ✌️ It's one of the many ways the Cycle App team is leveraging AI to collapse time-to-value. Stay tuned for more updates as a whole new (futuristic) onboarding flow is in the cooking 👩🍳

NotebookLM... but for your customer feedback 👀 1/ Upload your messy feedback (call recordings included) 2/ Ask anything to get instant customer insights 3/ See the source, not just the answer That's Cycle App – your personalized customer feedback assistant 🤓 Ping me if you want to get onboarded!

New customer cards 👀 Whenever you hover over a customer in Cycle App, you can now quickly preview its details such as related feedback docs, quotes, and features. Little big details that make the user experience stand out ☺️ Still struggling with scattered customer feedback all over the place? Book a demo at https://www.cycle.app/ 🚲

"Customers" found their way back into Cycle App's sidebar 👀 Want to put the customer at the center of your product development lifecycle? Just ping me! ☺️

Cycle App is the world's best AI feedback platform. New this week, you can have conversations with your feedback. It's perfect to extract insights from long customer calls 👀 How it works: 1️⃣ Connect your Google Calendar account 2️⃣ Record & transcribe your Meet, Zoom & Teams calls 3️⃣ Start conversations about your calls – just ask anything ✌️ This is what the future of customer feedback looks like. Stay tuned for more updates, this year is going to be... HUGE 😁