Tremau

💡🚀 What happens when you bring together 70+ Trust & Safety professionals with a shared passion and commitment to protecting an Internet that is safe & beneficial for all? Innovation at its best! 👀 Here is a sneak peak into our first open T&S Innovation Lab, hosted in collaboration with Cognizant during the T&S Festival in Amsterdam. 🏃♂️ The day’s challenge? Helping the fictional e-commerce platform “Bagel 2.0” 🥯 either nail its risk assessment obligation or scale its content moderation tooling. 🏆 The results? Incredible teamwork, bold ideas, and fresh solutions to keep online spaces safer for everyone. Thanks you to all those who made the T&S Festival possible, including Trust & Safety Forum, Concentrix, and WeTransfer Caroline Humer, Jean-Christophe (J-C) Le Toquin

🔵 ⌛ The AI Action Summit is just around the corner, and we’ll be part of the official agenda! 🌐 Together with Compiler, CAS Strategies, LLC, Center for International Private Enterprise, and Omidyar Network, we’re hosting “Trustworthy Innovation for a Connected World”, a sideline event that explores how AI can drive positive change and shape a better future. 💬 Join us as regional leaders, AI experts, and Trust & Safety innovators come together to discuss ideas, solutions, and tools for building responsible AI ecosystems globally through two panels: - A New Era of Trust & Safety? – Examining the changing landscape of digital trust and safety in AI-powered environments. - Catalyzing AI Innovation Ecosystems Worldwide – Sharing strategies to foster innovation and sustainability in Global Majority countries. 📅 Date: February 11th ⏰ Time: 4–7 PM 📍 Location: Paris 👀 Stick around for thought-provoking discussions and a networking cocktail! 👉 We’re excited to feature an incredible lineup of speakers, including Chinasa T. Okolo, Ph.D., Camille Stewart Gloster, Esq, Paola Gálvez Callirgos🌐, Louis-Victor de Franssu, Louisa Tomar, cordel green, Michele Lawrence Jawando, Dr. Rumman Chowdhury, and others. ▶️ Space is limited, so don’t wait—register your interest here: https://lnkd.in/dqNPwfTS

How can platforms make their processes more transparent? How should this transparency show up in their reporting? And what does the DSA mean for reporting on OCSEA? We’re teaming up with the Tech Coalition to tackle these pressing questions in an insightful discussion featuring Despina Papageorge from Cloudflare and Antonella Zarra from the European Commission. Don’t miss out—get all the details and register here: https://lnkd.in/gjq79Mmz

🌐 I work remotely, so it is especially great when I get the chance to spend a full day speaking to incredibly smart people, in person, about my favourite topic - platform governance! Yesterday I joined Martin Husovec Platform Regulation class at The London School of Economics and Political Science (LSE) to discuss careers at the intersection of Trust & Safety and compliance. I loved the thoughtful questions and hope to have sparked interest in this fast-growing and impactful field. Later, we sat down with Martin Husovec, Prof. Lorna Woods, and Curtis Barnes to discuss the recent risk assessment and audit reports published in compliance with the Digital Services Act. Some key insights 💡 Appreciate the context: The first DSA risk assessment and audits were an unprecedented and complex exercise, with auditors and platforms navigating this for the first time. So while it’s not perfect, there is plenty here that serves towards the transparency and accountability goals of the DSA. Systemic risk assessments: There is significant variation in how companies implement and understand the obligations (which, barring guidance, was to be expected) - there is a lot of information that can be considered a good baseline, especially for content risk. The audits are already having an impact: Following auditors' recommendations, companies are course-correcting on their implementation of the DSA and taking steps to improve internal processes. What’s next? The European Commission and Digital Services Coordinators are working towards guidance for risk assessments. It would be useful if this included feedback on what is good and what could be improved in the methodologies deployed, the depth of analysis on systemic risks, and the metrics, especially around risks stemming from design and functionality. For the audits, a key challenge is that there are nearly no independent benchmarks or standards for many ambiguous terms in the DSA (e.g., timely processing, user-friendly). This means that auditors can only audit against companies internal benchmarks to evaluate compliance. Standards and benchmarks in this space are likely the next step to mature the implementation of the DSA. All in all, we noted that the DSA sets an extremely high bar under very tight timelines in an industry that has previously been largely unregulated. We can expect this industry—also in response to rules from the UK OSA—to mature in risk governance over the coming years. This is still just the beginning of compliance in the T&S space, so buckle up for a lot more nuanced discussions (and an extensive amount of reading!). At Tremau, we will be following this closely and providing insights along the way! #PlatformGovernance #DigitalServicesAct #TrustAndSafety #Compliance #LSE

🌐 I work remotely, so it is especially great when I get the chance to spend a full day speaking to incredibly smart people, in person, about my favourite topic - platform governance! Yesterday I joined Martin Husovec Platform Regulation class at The London School of Economics and Political Science (LSE) to discuss careers at the intersection of Trust & Safety and compliance. I loved the thoughtful questions and hope to have sparked interest in this fast-growing and impactful field. Later, we sat down with Martin Husovec, Prof. Lorna Woods, and Curtis Barnes to discuss the recent risk assessment and audit reports published in compliance with the Digital Services Act. Some key insights 💡 Appreciate the context: The first DSA risk assessment and audits were an unprecedented and complex exercise, with auditors and platforms navigating this for the first time. So while it’s not perfect, there is plenty here that serves towards the transparency and accountability goals of the DSA. Systemic risk assessments: There is significant variation in how companies implement and understand the obligations (which, barring guidance, was to be expected) - there is a lot of information that can be considered a good baseline, especially for content risk. The audits are already having an impact: Following auditors' recommendations, companies are course-correcting on their implementation of the DSA and taking steps to improve internal processes. What’s next? The European Commission and Digital Services Coordinators are working towards guidance for risk assessments. It would be useful if this included feedback on what is good and what could be improved in the methodologies deployed, the depth of analysis on systemic risks, and the metrics, especially around risks stemming from design and functionality. For the audits, a key challenge is that there are nearly no independent benchmarks or standards for many ambiguous terms in the DSA (e.g., timely processing, user-friendly). This means that auditors can only audit against companies internal benchmarks to evaluate compliance. Standards and benchmarks in this space are likely the next step to mature the implementation of the DSA. All in all, we noted that the DSA sets an extremely high bar under very tight timelines in an industry that has previously been largely unregulated. We can expect this industry—also in response to rules from the UK OSA—to mature in risk governance over the coming years. This is still just the beginning of compliance in the T&S space, so buckle up for a lot more nuanced discussions (and an extensive amount of reading!). At Tremau, we will be following this closely and providing insights along the way! #PlatformGovernance #DigitalServicesAct #TrustAndSafety #Compliance #LSE

👀 DSA conversations are happening tomorrow in London 🇬🇧 📑 In November 2024, VLOPs and VLOSEs published their first EU risk assessments, audits, and implementation reports under the DSA. 🤔 So, what do these reports really tell us about the state of compliance? Join Agne Kaarlep, Tremau’s Head of Policy and Advisory, with Dr. Martin Husovec, Curtis Barnes, and Lorna Woods to decode these findings and discuss their broader implications at LSE Law School. 📅 22 January (tomorrow!) ⏰ 4:00 PM - 7:00 PM 📍 London (join in person or online) 👉 Don’t miss out - register now to attend: https://lnkd.in/dFkx3wUu

🇪🇺👀 DSA Updates 🔵 The 'Code of Conduct on Countering Illegal Hate Speech Online +' is now integrated into the Digital Services Act. 🛡️ It will strengthen how online platforms address content defined as illegal hate speech in the EU and mitigate risks of dissemination of illegal content online. 👉🏻 While adherence to the Code is voluntary, platforms that sign up commit to: 🔸 Sharing data: Report on measures taken against hate speech, including detailed, country-level stats and internal classification; 🔸 Transparency: Let 'Monitoring Reporters'(e.g., trusted flaggers or public entities) assess how hate speech reports are reviewed; 🔸 Quick action: Strive to review at least 2/3 of hate speech notices within 24 hours; 🔸 Raising awareness: Work with civil society to educate users on illegal hate speech and flagging procedures.

2025 is the year of action for services to comply with the UK’s Online Safety Act. With in-scope services required to conduct their first illegal content risk assessments by 16 March 2025, and the illegal content safety duties expected to become binding from 17 March 2025, this is a critical time for platforms to prepare. To dive into the key challenges surrounding these risk assessments and share insights from our work to date with several online platforms at Tremau, I’ll be joining a discussion with Silvia Fukuoka (Ofcom) and Emma Drake & Heather Catchpole (Bird & Bird) During this webinar, we’ll take a deep dive into the risk assessment process, focusing on: ✅ Navigating the Ofcom guidance and structuring your assessment; ✅ Identifying and efficiently gathering the required evidence; and ✅ Selecting and prioritising measures to prepare for the illegal harms duties coming into force. 👇🏻 Click below to register: #OnlineSafetyAct #Compliance #RiskAssessment

📣 A very brief #OSAWednesday today - like many, we’ve been working very hard on online safety since the turn of the year! We’ll be back next week with our pretty carousels. In the meantime, if you’re scratching your head on risk assessment approach, do join us (plus representatives from Ofcom and Tremau) in two weeks to hear how you can make progress! We’re really looking forward to sharing our insights so far. Register using the link below. 🤔Got specific questions? Don’t hesitate to drop a comment or a DM on what you’d like to hear! #riskassessment #OSA

🎉 New Year, New Webinar Ahead! 📢 After collaborating on the “Guide to Transparency under the EU Digital Services Act,” we’re co-hosting an expert discussion with the Tech Coalition on Monday, January 27 at 8 AM PT / 5 PM CET. 📋 With the new DSA Transparency Reporting template becoming mandatory from July 2025, this session will explore what these transparency obligations mean for platforms, the expectations of the European Commission, and practical steps to ensure compliance. 📝 Register now ⤵ 🔗 https://lnkd.in/gjq79Mmz