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TownePlace Suites Tuscaloosa University Area
4.5/599 評價
All seemed fine until night time. My daughter opened up the pull out sofa and the mattress was saturated with blood stains. Not just a drop or two - one-third of the mattress was covered. ( I have photos). I immediately went down to the front desk to request a replacement and I showed the photos. The gentleman was very nonchalant and seemed disinterested in helping me. He said that we could remove the mattress but that there were no other ones available. I said YES, I definitely want it removed. Just the thought that it's in there is grossing us all out.. But I told him that I NEEDED another (clean!) mattress because we needed the sleeping space. Well, he eventually admitted that there was another room, just like the one I had, so I asked him to please have the mattresses switched. Instead, he attempted to have me switch rooms. I declined that option because my (1) teen daughters were already in pajamas, and (2) we had arrived at the hotel earlier that day and had taken the time to unload ALL of our belongings (took forever) into the room, plus (3) I had already gone through the trouble of sanitizing the current room. (4) Lastly, when we had first arrived to check in and requested to check in early, the attendant was kind enough to tell me that she could get us into a room right away but to be warned that the room was on the ”highway side” of the hotel and that some people complain about the noise. So i told her I'd just wait until the regular checkin time and get a quieter room. This is my 4th reason for declining the room change, because I didn't want a noisier room. In any case, I asked him if he could simply have someone change out the mattresses for us. He said no because he was the only one there and that he'd have the ”shut down the hotel” in order for him to do it himself. So I said ”well can I do it? Because it's highly unfeasible for us to load up and switch rooms at this hour.” So, yes, I had to move the disgusting mattress out of my room myself, and there were no gloves for me to use. I then had to go to a room on a different floor to grab the clean mattress off that sofa bed, load it onto the elevator, and drag it back to my room. After all was done - i had to return the room key for the new room to the attendant, he tells me that ”someone in housekeeping actually DID come in for the evening shift.” And he finally changed his tune and was nice and apologized, but I was NOT happy having to handle a mattress with what looked like someone elses body fluids. Also, the shower was lined in what looked like mildewy dust - so it was not probably cleaned at all. The trash can liners were not properly installed. Crumbs were on the floor. This was a convenient location, but I would not stay here again. It looks nice at first glance, but if you want REAL clean and not the kind of ”clean” your kids will do to their rooms, I advise against staying here. Oh lastly - when the sofa bed is opened (on the King studio room with pull-out sofa),
avid塔斯卡盧薩-大學區酒店
4.6/572 評價
Thoroughly enjoyed our stay. The staff was great, the room was beautiful, and we will definitely stay here again!
智選假日套房酒店塔斯卡盧薩的大學
4.4/598 評價
First of all when I went in to check in, the girl at the front desk was very nice, but it has been years since I have actually had to fill out a hand written form to register for a room that I had a reservation for and also am a IHG member and my reservation had all that information on it when I made the reservation. Kind of seemed like it was not up to date with its system. I normally only have to show my ID. Anyway got thru that and our room was not finished being cleaned, so we had to wait a little while. Normally this would not be an issue, but my 86 year old Mother was with me and she was not feeling well. Again the girl at the front desk was very helpful in getting the room completed as quickly as possible. We had no problem with the room whatsoever! It was a great room. I believe they had just completed some renovation. The problem We did have was about an hour after we had been there someone was trying to get in the door. I thought maybe someone just had the wrong room. Before I could get to the door it opened and a female and male hotel staff member were at the door. They both looked alarmed, as I was. The female staff member said they thought no one was in the room and checking to make sure it was clean. They apologized and shut the door. About an hour later the same thing happened except it was two male hotel staff members. One was carrying a small laptop and the other had a piece of paper he was holding and said he was showing the room was vacant. I assured him the room was not vacant! He said have a nice stay and shut the door. This totally should have never happened the first time, but certainly not two times within a couple of hours. Again I am not sure if their system is outdated, not working, or what exactly the problem was, but that was totally unacceptable! I saw them doing that to other rooms as I was going in and out of my room, so I am sure we were not the only ones they busted in on. I hope it was not some of those young volleyball girls there for the tournament. It probably would’ve terrified them. Again, whatever the problem, it was unacceptable for that to have happened once much less twice. Other than that the hotel was fine.
塔斯卡盧薩唄盟套房酒店
3.2/588 評價
首先,我處理的辦公室裏的兩位員工都非常好。而且空調和電視都很好。這都是好事。首先,我討厭收取165美元的費用,因爲今天是他們通常收取60美元的費用。我討厭城裏所有的旅館都這樣做。我不敢相信這是合法的。現在,非常噁心。我們走進房間,一隻從牀底下跑到梳妝檯下面。我搬動梳妝檯,把它殺了。幾分鐘之內,另一隻從椅子下跑出來。我也開始殺掉它。此時,我們可以看到的一切都想把錢收回。因爲T城的遊戲日,每家酒店都訂好了,我們住5個小時。於是我們選擇忍受,在我洗澡後,用毛巾擦乾,毛巾聞起來好像洗過一樣,用過一兩次,我發現有一道輕微的擦傷。我看着,那條掛毯上貼着一張貼紙,上面是最近用過的訪客,2天前從醫院裏走過來的。地板很髒。椅子上污跡斑斑。這是一個“禁菸”的房間,但是你肯定會被舊煙和尼古丁的臭氣所窒息,這些臭氣瀰漫在油漆、石板和其他東西上。房間裏的每一塊塑料都因多年的香菸煙霧而染污。我知道這一點,因爲我和家裏的每個人都一起長大,除了我。所以他們沒有改變這一切。看起來糟糕透頂。水槽旋鈕壞了。浴缸是一個非常古老的渦浴盆,它不再工作,不是我們想使用它。浴缸和淋浴噴頭看上去就像幾年前用家用乳膠漆塗的,現在它已經發灰了。浴簾被染成黃色,上面到處都是黴菌和黴斑。浴簾桿幾乎沒掛上。我可以繼續往下走。我被一個殘疾的單身母親撫養長大,生活在這個項目中。我睡在無家可歸的收容所裏,住在街上,睡在我可以睡的地方。幸運的是,許多年後,我終於成功地生活了。但是說到這裏,這家酒店幾乎和我住過或住過的一樣糟糕,我花了很多錢住在這裏。
塔斯卡盧薩美洲最佳價值酒店
3.1/563 評價
Room was clean and hotel was quiet, but 2 major issues. 1. We arrived a little early. I asked about early check in and was told $20 per hour. I can understand this if housekeepers are still working or if guests were checking in or out, but there were 2 cars in parking lot - one of which was front desk person. We just went shopping for that one hour rather than pay this. 2. Though I requested a non-smoking room, was charged $50 to ensure I didn’t smoke in the room. I asked if guests in smoking rooms had to pay a deposit - blank look. Was told I would get deposit refunded in 5 days after checkout, but had to call 3 times. This gouging for every extra dollar is ridiculous and I will not stay at this chain again.
塔斯卡盧薩近大學麥客達套房酒店
3.7/597 評價
Property is currently under construction and that wasn't stated on any website that I visited before I booked. With that in mind, the price was $50 or more than similar places. The hallway on floor three had a smell and carpet wasn't being maintained considering that there is no pool. The bathtub in one of the room wasn't draining. We used the rooms for less than six hours so that situation wasn't noticed until we were checking out at 2 am. Staff was friendly and the place overall was clean.

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酒店資訊

最高價格HK$10,851
最低價格HK$378
評價數量2,272
酒店數量34
平均價格(平日)HK$777
平均價格(週末)HK$911
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