Hotel Apollon Sarande

Our stay at this hotel was extremely disappointing and would not recommend this hotel at all. The first room we were given smelled heavily of cigarettes, when we first complained about this, the receptionist informed us that the previous guests had smoked in their rooms and was not helpful at all. The hotel should not have given out a room that they knew had been heavily contaminated by previous guests. The toilet also has yellow stains on the toilet seat, infested with flies and in need of a paint job and some repairs e.g. broken door handle. After complaining several times, we were finally moved to another room. The second room we were given smelt like sewage, and the AC did not work, making it very uncomfortable to sleep and stay in. We were finally moved to a third room. Having to move hotel rooms twice within 3 days absolutely ruined our experience and caused a lot of disruption. The third room was overall better than the previous two, but did have some issues with AC but these were resolved by the staff. We were told by a member of staff that we were “unlucky”. I would suggest that this hotel gets their act together and offer a level worthy of what they charge, rather than calling paying customers unlucky. For most of the trip we didn’t have hot water, just lukewarm, despite running the water for 10 mins as advised by the staff. On the last night we finally were gifted with hot water, however this was also the evening that the internet went down for a few hours. The breakfast was equally disappointing. The food and coffee were being kept warm using tea lights, which was completely inadequate, which meant the food and coffee were cold, and only ever slightly warm. Imagine eating cold eggs: extremely unappetising. Additionally, there were very few food options available. Overall, a very unpleasant experience and I would not recommend this hotel to anyone. Please do not waste your money visiting this hotel, we have tried to pursue a refund but the hotel has resisted despite offering horrendous experience. The staff were friendly and kind, but were always good at providing solutions.

We had simply the best stay. However, I think there are small areas of improvement. Let's start from the beginning. 1. Amazing staff and everyone who works in this hotel. Super friendly and welcoming. Like all of them go the extra mile to give you the best service. 2. Super clean - spotless rooms and hotel in general. This is joined with the topic above. Housekeepers did their job amazingly. I always judge hotels by bathrooms and damn they were clean. 3. Cool private beach and chill. Usually in Albania, you have to pay for sunbeds but as you're the guest you get it for free. 4. View from the side room was wow. Overlooking Corfu in the evening it was super nice to chill on the balcony. Small feedback from our side. 1. Breakfast was good but it needs a bit of pump up for 4 a star hotel. Every day for 7 days it was 100% the same food. It would be nice to pump it up slightly as the rest of things are up to the standard. 2. Sounds silly but important. The pillows in the room are super thin and hard. I had to sleep on a green decor pillow only because my neck was falling apart. It's a preference of each individual but would be nice to have one fluffy pillow or at least two. Overall amazing experience for the price and an amazing stay. We loved it and will recommend it to our friends.

Hotel i shkelqyer me nje staf te shkelyqer vecanerisht do vecoja 3 kamarieret: Erind, Blendi dhe Ari. Djem fantastike dhe te perkushtuar gjithashtu me nje educate te shkelqyer. Jua sugjeroj te gjitheve te shkno dhe te kaloni pushimet

3rd year here, absolutely fantastic, can not fault this place, starting from lots of choices at breakfast bar and finish with a lovely dinner with fresh fish and seafood pasta, highly recommend and will be coming back every year, family friendly, lovely staff, what else would you want, well done apollon staff