CRM Platform Lead
CRM Platform Lead
Enterprise Ireland
Dublin, County Dublin, Ireland
See who Enterprise Ireland has hired for this role
Job Title:
CRM Platform Lead
Location:
Dublin
Salary:
€79,086 to €97,130 per annum contributory superannuation
Rising to €103,106 by long service increments.
€76,389 to €92,272 per annum non-contributory superannuation
Rising to €97,951 by long service increments.
Candidates should note that entry will be at the minimum of the relevant scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government Policy.
** Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant.
Role Purpose:
The Business Process Improvement & Information Technology Department (BPI & IT) at Enterprise Ireland is seeking an experienced CRM Platform Lead to join us on our transformative journey. We oversee a diverse portfolio of information systems, databases, websites, online client services, and a global network and communications infrastructure. Our team collaborates across the organization to develop and procure processes and technology that support our operational and strategic needs while safeguarding organisational and client data.
This transformative journey includes an overhaul of our target operating model, a redesign of our technical architecture, and a strategic reconfiguration of our software platform landscape to meet future business objectives. A significant part of this journey will involve transitioning to a market Leading SaaS based CRM platform and Enterprise Data Management solution.
Enterprise Irelands existing data and CRM infrastructure primarily consists of MS SQL Server Databases (On Premises and Cloud), Power BI Report Server (On-Premises), custom in-house developed CRM, Sales Force CRM for EI’s Overseas network, Oracle FMS, Office 365 (E5 license) and Sharepoint Document libraries.
Application and Selection Process:
The selection process may include short-listing of candidates. The selection criteria will be based on the requirements of the position. It is therefore important that you provide a detailed and accurate account of where you believe your skills and experience meet the requirements for the position. This should be contained in a short document (maximum 2 pages – see template provided) accompanying your CV.
Applicants should note that, for shortlisting purposes in particular, clear evidence of the functional competency requirements listed as essential in this specification must be demonstrated as part of your supporting document accompanying your CV.
To apply for the position, please visit Enterprise Ireland | Conscia Talent and upload a detailed CV and a completed supporting document quoting reference number EI.052.24E to be received no later than 12th January at 3pm.
ISSUED BY HR DEPARTMENT, ENTERPRISE IRELAND
Enterprise Ireland is an equal opportunities employer
Recruitment Data Protection Statement | Enterprise Ireland (enterprise-ireland.com)
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Seniority level
Executive -
Employment type
Full-time -
Job function
Administrative, Business Development, and Customer Service -
Industries
International Trade and Development
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